FedEx Office Print & Ship Center

2303 White Bear Ave a, Maplewood, MN 55109, USA

Address:	2303 White Bear Ave a, Maplewood, MN 55109, USA
Phone:	+1 651-779-9000
Site:	local.fedex.com
Rating:	2.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 14

Reviews 16

Sheng Her

had to go in to print something. Staff greeted me and directed me to where to go to print out papers. The fees were just ridiculous. It was $.39/min to use the computer, and then I dont even know how much each page was. I wanted to print out 3 different documents of 2 pages each. I just clicked print without previewing how the pages would look like and logged off after that (I already previewed it on my computer at home so I assumed it would be the same). Turns out they charged my card about $3.82 ($4.11 after tax) for 6 pages and 2 mins of computer usage. I got in my car and saw that one document didnt "finish" printing. I had the 2nd page printed out, but just with the header and footer. No body or anything, no text besides the header & footer. I was like "whatever" and drove away because I had to be somewhere else. Then when I got the time, I took a look at the other 2 printouts and the same thing, just header & footer printed out for 2nd page and the text didnt come out. So they charged me $3.82 for 3 printouts and 3 blank pages and 2 mins of computer usage. I shouldve just gone to the library. So much better and CHEAPER there. Never coming here again.

Cory Olson

This location is known for false advertising. They advertise services such as laminating and photo printing, but are never prepared to do anything. Their workers are not trained in anything except operating cash registers. My wife and I went to print one photo there and they did not have any photo paper. They allowed us to use their computers to try and print things ourselves and they charged us for using their computers. Their computers were not up-to-date and we were unable to get done what we wanted. But of course, they still charged us for using their computers. The workers were not helpful.

John N

Very good. I needed two bound copies of a 100+ page document with color pictures on a Sun eve about 7pm. Wait time to see the operator was only about 5 minutes. From the time I gave it to her to completion was only about 15 minutes. Price was high, but when you need something with quality in a hurry, you need to see someone with professional grade equipment. It was printed double sided, and spiral bound. Cost $70. On a previous occasion I went to the same shop to ship something overnight to New York City. Also expensive at $50+, but it was needed badly and they got it there two hours early.

Anonymous User

dont be fooled by the regular employees (who in my experience were rude). if you get a chance, ask for the managers. they are real people, and they understand your problems. i went in not knowing what or how i wanted it done, and the night manager worked through it with me for a good two hours to finish my project. i addressed my financial concerns and my budget, and he did everything he could to help me finish what i had started. great people.

John Connerton

Needed full size Architectural Prints made from electronic files. This was for a professional technical training class. Not only did Cody (Manager) meet our requirements, went above and beyond and did a live call with our class which made it into a learning exercise. I would rate this as a full service professional shop, confident talented employees, outstanding customer service. Doesnt get much better in my view.

Landon Olson

Customer service is incompetent on the status of their self-serve kiosks at any given time; FedEx is known for their recent compatability issues with Dropboxs self-service app. When I called them I got a response saying they dont check that or have any idea. I recommended that they investigated into this issue and got a "thats not our problem" response. Would not recommend this location.

Angela Burger

Dawayne was so helpful and so friendly even though the store was full of customers. He helped me with all my faxes and copies i needed to print. I will be coming back to this location just for Dawayne.:)

Shirley Hudgins

I just get a passport pictures and for the price is really bad service and the guy was really mad because I told him to show me the pictures before print worse place ever.

D. Minnes

You clearly need more employees... Ive been standing at the cash register trying to pay for over 5 minutes without anybody saying one word to me. Smh. Never coming here again!

Jeff Schreifels

All I did was fax 5 sheets to a local fax number. They charged me over 8 dollars for that. That is absolutely ridiculous. I will never go to a FedEx again.

One Blink

Worst Customer Service ever. Who ever the lady was working on January 9th 2017 at 5:30pm is crabby and shouldnt be working customer service. Shanme

Tim Drake

Great place for your office, printing, and shipping needs. Conveniently located just off 36 on White Bear Avenue.

Lori Blanchard

Ive always gotten very good service from this FedEx staff is always helpful and pleasant

Hassan Alsaeed

Helpless. So rude, if u like to be treated rude go ahead...

Eric Smith

Charles gave very friendly and knowledgeable service.

Slick Nicks Flicks

Best customer service ever! Thanks Liz and Dewayne