The UPS Store Print and Business Services

Address:	3432 Denmark Ave, Eagan, MN 55123, USA
Phone:	+1 651-687-0440
Site:	theupsstorelocal.com
Rating:	3.9
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–4PM 12–4PM

Location

Photos 13

Reviews 10

wardah zaidi

Horrible Service! went in there twice and the second was worse than the first. The first time they had an amateur which is fine but this girl LINDSEY was acting as if she was Gods gift of intelligence on earth. She was so arrogant. It took her 30 minutes to do my transaction. She couldnt figure out something and it was probably an wrong entry issue but it took her forever and day to figure it out. The lady she asked for help couldnt figure it out either!!! I understand that things like that happen but I didnt hear either one of them utter a small "sorry" or a courteous smile. Thats not the worst part though: these people told me that my package would arrive in 4-7 business days when it actually was the service for 6-14 days. But thats not enough, my package contained $300 worth of merchandise that was for someones wedding. The package sat (and is still sitting) in CHICAGO for 12 days and never got parceled! The second time I went in there and same issues: girl couldnt figure out what buttons to push and was acting like it was my fault. She called some bald jerk to help her; again 20 minutes later they figured it out and instead of apologizing this man had the nerve to crack totally dumb jokes about how incompetent they were as a team.

angie teteak

This ups store and delivery driver are a joke. I had a package that was being delivered he knocked on the door I was getting dress told him to hold on and he just drove away...I chased him down the street and he did not stop I called the ups 1800 number not even 5 mins latter and they told me I could simply pick it up from the location. The location was not helpful in doing so after many calls they came to the understanding that was not possible because the driver was gonna be out till 9 at night ( meaning he would be working at a minimum 12 hours if I was the first package he was dropping off witch to me was doubtful ) then the woman proceeds to tell me the drivers has lost my package on his truck. ( that makes me feel safe... jk) I feel as if the ups driver should have just left my package at the door considering it did not need a signature to be picked up. I have 2 more packages coming and I am hopping they do not go through this ups center. Extremely disappointed.

AJ Sonlar

I stop here often to drop off pre-labeled/prepaid shipments and the service is always relatively quick and courteous. Today I had to leave my box open to add an item from a nearby store so I did not prepay and label at home, and my box needed a piece of tape to seal it up. When I got to the counter, I asked if they had a roll of tape I could borrow so I could tape up the box, and I was told they no longer provided free tape and Id need to buy an entire roll (to tape up my 12" x 12" box). I was surprised since this was a small box and I was willing to put the tape on the box myself (I wasnt asking them to provide any labor). So, I let them know I would go elsewhere since I did not need another entire roll of tape. The person waiting on me just said, okay, and I went to FedEx where they were glad to put a piece of tape on my box and take my $34 for my rush shipment.

Johm Marxer

The store supposedly had knowledgeable packing experts. I brought in a hand made two step stool that I made and wanted UPS to package and send to my granddaughter in Pennsylvania. The person that packed the stool only used plastic air bags to secure the shipment. When it arrived, the stool was severely damaged, although the box appeared to have no or little damage. I really have to question the adequacy of the person who packaged the stool using only air bags. It should have been packaged with Styrofoam peanuts, which certainly would have provided a much higher level of protection. Considering that I paid a premium price to have UPS package my stool, I didnt get anywhere near the quality that I thought that I would receive. Based on this, I would not recommend having UPS pack any valuable item for shipment. Very disappointed.

Gary Wilson

THIS PLACE IS TRULY UNCOMMON! Anne is a brilliant business leader, graphic artist and designer….. fun to know, and kind to her employees. Every visit I have had, and there have been MANY, every phone call and there have been MANY, has been very efficient and more enjoyable each time. It would be a delight for every business owner to take a few tips from Anne and her valuable employees. She has designed and printed all our materials at a very reasonable cost. Sometimes I believe she could charge more. The place is always busy and a kind efficient greeting is always present. Dr. Gary B. Wilson, Artistic Director Twin City Voice Academy

Amy Lang

This UPS Store has done a great job for me over the year since Ive started using them! They are one of VERY few place that can/will do round corners for my business cards! They are very intuitive of my business needs as well, such as, they recommended a thicker stock to print my cards on which increases my professional image. I have had a number of people ask me who does my cards as they are very impressed. I have been proud to tell them that Anne at the UPS Store does my cards and am hoping I can get them more happy customers in the future!

Christin Croll Carlson

SUPER nice people. I am in here about once a week for business. They are very customer focused, very competent. This weekend, needed a sign for my daughter with two hours notice. BIG sign: 2 feet x 4 feet. They were busy at the store, but called someone to work on producing sign at home and emailing it to the shop. Sign was produced, printed and hanging in her room within two hours. The other printers I called that morning couldnt/wouldnt do it. But GREAT service is what this store has always been for me.

Kristin Harvieux

I had terrible customer service here today. I had a document I simply wanted to email to the store for printing and mailing. After I emailed them the document, they checked the email about 30 seconds after and said it wasnt there and the only way they could help is to let me log into my own email on their computer for a fee. No willingness to work with me to get the email figured out or even wait another minute to see if it came through. Needless to say, I wont be back.

Casey Hedeen

I have been using the UPS store in Eagan for 6-7 months. Amanda has done everything above and beyond what we expected. I own a landscape company and everytime I go in front of customers they always ask me who did my flyers and folders. I have and would recommend the UPS store to any of my friend and customers. Thanks again Amanda and the UPS store.Look forward to the next project!!!!!!!! Casey Hedeen Natures Quest Landscape and Design Hastings MN

Ryan Berkness

Anne and her team are incredible to work with, they have repeatedly bailed me out on several occasions where I didnt leave enough time for the print job to be completed. Top notch service! The last time, I needed a banner printed, in less than 24 hours. Her in house equipment was busy, but she was able to get it done through another partner store within a matter of 3 hours!! I take all my printing here.