Richfield Plumbing Co.
| Address: | 8640 Harriet Ave, Minneapolis, MN 55420, USA |
| Phone: | +1 952-881-3355 |
| Site: | richfieldplumbing.com |
| Rating: | 2.9 |
| Working: | 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed |
Location
Photos 1
Reviews 8
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Eric S.
Had Richfield Plumbing out to give me a quote on venting a bath sink. The man who quoted it called me we spoke- He said they would need to return the home with another Individual to determine the best way to go about venting the bath sink. All good- Never heard from the company after that. I assume Richfield Plumbing is not interested in the work. So I had to hire another plumbing Company to do the job. 7 months and 9 days later I get a bill in the mail for $524.90 Bill says the plumber pulled off the sink from wall (which was held on by 4 screws) and the vent will need to be redone. Ive never ever heard of calling for a quote- the quoting process gets half way done and getting a bill 8 months later. Owner calls 2 days later to discuss - the Owner asks to split it, because regardless of what happened the plumber showed up to the house and has "time" in it. Cant help but feel I got the short end of the stick on this transaction. I hate giving bad reviews, but where I work we would never charge a customer like that. Im not saying this is a bad Company or they do bad work. But my job/quote IN MID PROCESS got lost in the mix, and 7 months later I get a bill. I would be glad to remove this review if i get the $250 put back on my card. If not - Thats my experience with Richfield Plumbing Co.
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M H
CAREFUL! UNETHICAL, POOR COMMUNICATION, "FAKE" FRIENDLY. I got an estimate for a significant amount of work-- $3000-5000. Paid $3000, which was my bill. Later, I got another statement for almost $6000. Thats $9000 total when I was told "$5000 is a high-end estimate as we cant predict how it will all go." That means their estimate was WAY OFF-- by 300%!! This created a financial hardship for me. I got hit with three late fees as I waited for someone to call me on the day I asked that they call (my only day off as I work six days per week). they only ever called on days I said I couldnt get to the phone. AVOID THIS COMPANY! FIND PEOPLE MORE ETHICAL! I have made a report with the Better Business Bureau and the state licensing division for plumbing.
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Kate S
Ill start out by saying they were the ONLY company to give me an upfront quote over the phone without any games or having to come to my house first. I just needed 2 drain lines cleaned of roots. $146 for the main line and $60 for any additional line, which I felt was a fair price. Brian was the one to stop out and he was very nice. I asked him if there were any "hidden fees" he let me know that the price I was quoted over the phone was indeed the price NO MATTER if he was here for 1 hr or 3 hrs. It only took him about 30-40mins to clean out both lines as they were in pretty good shape. Although I didnt need anything major done I had a good experience. :)
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Anonymous User
Who knew that a plumbing experience could be so painless! I was about as nervous as I am with a trip to the dentist when I knew I had to call a plumber! I love these guys and the way they do business! Unlike most companies who keep their rates a secret until you pay their non-refundable fee for coming out, they were able to give me a good estimate and actually performed the needed work for well under that. This saved me several hundred dollars over what another company insisted I would need in replacement parts & labor. I definitely will call Richfield Plumbing next time I need work.
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Sarashley Keefer
Kitchen faucet install: Just called for a quote to save you the trouble: $139/hr, minimum one hour, charged in 15 minute increments after first hour. Time starts when they leave their shop until they return to their shop- so you better hope the traffic isnt bad. Extra for parts. For comparison, Home Depot quoted me a straight $149 for a kitchen faucet install.
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Jordan Bell
Richfield plumbing came out to give me a free quote on venting two sinks and certifying the plumbing with the city. After receiving an ABSOLUTELY OUTRAGEOUS quote, I said no thanks. A few months later and I have a bill for several hundred dollars for that "free quote". Complete crap. Im calling the city to complain about this too.
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Anonymous User
We have used them before and are using them again today. Never had a problem with them. In fact, we call them for fixture suggestions and they have always been knowledgeable and helpful. These are the good guys of plumbing.
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Anonymous User
These guys lied about a free camera service Now they keep sending us bills with late fees. I have the plumber still telling me we Shouldnt have gotten a bill but the lady on billing wont listen. Never using them again.