Soderlin Plumbing, Heating & Air

3612 Cedar Ave S, Minneapolis, MN 55407, USA

Address:	3612 Cedar Ave S, Minneapolis, MN 55407, USA
Phone:	+1 612-721-4080
Site:	soderlin.com
Rating:	3.2

Location

Photos 5

Reviews 8

Patrick Burlingame

Are you looking for a plumbing company, with rock solid techs? What about a plumbing company with techs who have soft skills, and don’t grunt as form of communication when you speak to them? Perhaps you’re looking for a company that does more than unclog messy unmentionables from a toilet? Or maybe even a plumbing company that employs experienced techs that are going to show you what the problem is, and offer to repair it? If you answered yes to any of these questions, then look no further. Soderlin has all this. They’re techs are fantastic. Best I’ve ever encountered. Dave J came out to look at my radiant heat system, and not only pointed out how to operate it, but explained the basic fundamentals on how the system works. The old saying, “it’s normal price to watch, but double if I need to explain it.” does not apply here. Dave explained and answered my questions with a great deal of accuracy. He was on-time and professional. If I was Dave’s boss, I’d probably have to consider giving him a raise for being such a valuable asset to the company, and for being awesome. The negative reviews here are old, and have no weight in the present. My experience with Soderlin was 5 stars from beginning to end. I reached out via their contact form online, and had a follow up phone call to schedule service within hours. The person on the phone was pleasant and articulate. No problems with customer service there. The team at Soderlin is solid as a rock, and not messing around with their customer’s time. I would recommend Solderlin to anyone in the Twin Cities area to turn a plumbing nightmare into a plumbing success! 5 stars, men! Keep up the good work!!!

Anonymous User

My grandma had a problem with her toilet and another resident (at a retirement home) recommended this place. Not entirely sure why she would recommend this god awful place, but it happened unforunately. Her toilet was unable to flush and a guy came over and "fixed" it for exactly $230. The next day the toilet was broken, again. She called the company again and they told her it was not their problem that the guys labor didnt work and he could stop by again. Which would of been okay, but they charge money for just being there and said it would be a few hours to stop by. She lives, literally, right next to Cedar and 40th St. Which is within a mile distance. Instead of waiting she decided to call my father. He came by and figured out the problem instantly. He went to the hardware store and fixed it very easily and only for a few dollars. Dealing with plumbing is by no means his specialty and yet he was able to do it instead of this incompetent assholes. tl;dr DO NOT HIRE THIS COMPANY THEY WILL RIP YOU OFF AND OVERCHARGE YOU. BEWARE!

Anthony Paul

Every one of my interactions with Soderlin has reflected their expertise, professionalism, promptness, and courtesy. Im late in writing a review so I hope Ive not messed up names from history: Mary is very kind as the voice of the office. Jeff and John have been very helpful with furnace issues - John giving some very good advice I should have taken at the first opportunity rather than the second. Jason recently cleared a good ol fashioned "lets join these pipes with molten lead" clog, also offering some preventative and maintenance advice - which I plan on heeding. (See lessons learned Johns advice, above.) Each time they visit things are not only better than they were before in terms of working state, but I know more as well. All are very willing to share their knowledge, which makes me a tiny bit wiser for those future home projects. I also know who to call when Im on the verge of making the next home project worse than it was when I started "fixing" it: Soderlin.

Sahil Taneja

I had a issue with a slight gas leak over the weekend on one of my rental properties. Called these guys to come fix it. They charged me almost $250 for a trip charge which i was ok with since it was a weekend but was shocked to find out that it was just for them to stop over at the place and not to do anything. They bid the job 3 times more than what it would have costed. When asked why........all the guy had to say was "Its the Weekend". Wish they would told me from the beginning that the$250 was for nothing but to show up to the house. The guy was extremely rude and unprofessional. Felt robbed by these guys in the middle of the day. Would never recommend or work with these guys. Paid almost $1,300 for something that would have costed 1/3 and got shitty service and attitude in return. Save your time and money..........................these guys are not worth it.

Jenzi Silverman

Weve used Soderlins services for probably 17 years now and happy to call them our go-to plumbers. We can always get one of their people out when we need them, they show up when they say they will, and they have always been very competent and professional. The service we had from Jason yesterday is a prime example. We needed a leaky kitchen sink U-bend and 3 slow bathroom drains fixed, and he took care of all the problems very efficiently and very well! And it barely took him over an hour. No, it wasnt cheap because we needed one section of pipe replaced and another removed -- but (a) you get what you pay for, and (b) because the slow drains were very uncomplicated he charged us a fraction of what snaking them out would usually cost. Plus Jason was very personable and professional. HIRE THESE GUYS.

Anonymous User

I need to have a business like Soderlin for their fall service check for 169$. Basically the guy came in told me everything that was wrong with our boiler. Burner dirty, low water, water needs changing and by the way you will probably need a new boiler and it will cost you 6000$. Did he offer to fix anything? Did he clean the burners. Nope he just left with the check for 169$ for 15 minutes work. What a racket. Next Year. Fall service checks for me. I could do 12 a day for 100$ buck each and only work for three months. I even chose these guys because they are in the neighborhood. I should have read the reviews. So Please read mine.

Greg J

Terrible...clowns... The tech quoted me $600 to investigate my residential boiler (installed new by Soderlin) problem and admitted the repair could take as little at 30 minutes. I would still be liable for any labor and/or material in excess of $600. He tried to convince me this is normal procedure. After a short inspection of the the clown told me I need the entire boiler replaced. Cost=$10,000 The following day I have a different plumbing company on site. Within 1 hour they replaced a simple fan motor for a total cost of $240 labor and material. Soderlin=clown show. I dont know if the Soderlin guys are more dumb or dishonest.

Matt Jones

EXTREMELY POOR. Nothing fair about them. Called them and set up a time during the day to avoid the emergency service fee but was never told there was a regular service fee. The guy shows up, I show him whats wrong and what I wanted, he quoted me $600 for a minor project that I figured would be $200-300 since I could do it in a few hours myself for $80 in materials. I of course declined but was charged $59.95 for him to show up at my house, 8 blocks from them, for 15 minutes and tell me nothing. I asked him what service he provided and had no response but to tell me they charge it to cover gas. Very poor way to conduct business.