KMP - Kennedale Mansfield Plumbing

1451 Heritage Pkwy, Mansfield, TX 76063, USA

Address:	1451 Heritage Pkwy, Mansfield, TX 76063, USA
Phone:	+1 817-453-8028
Site:	kmpcorp.com
Rating:	4.3
Working:	7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed

Location

Photos 100

Reviews 7

Mary Stevens

My house is as old as I am and this past year, everything that could go wrong did. But thanks to Henry at KMP, the last thing well ever need to worry about again is the plumbing! When a family member accidentally pulled the pedestal sink off of the bathroom wall, we called our longtime trusted repairman, Randel, to fix it. Randel discovered a serious leak under the house while repairing the sink and the floor in the bathroom. I called a friend whos a contractor and asked him to recommend a good plumber. He gave me the number of Henry at KMP Plumbing, saying that he was the best plumber hed ever worked with. Now, thats an awesome recommendation! KMP sent Henry right out and he got to work immediately. Randel is not just our repairman, hes also a close friend, so after watching Henry work for a couple of hours, when Randel pulled us aside, obviously impressed, and said, "That guy really knows his stuff!" we knew we had met someone special. What started out as just a small repair turned into a BIG repair and a lot of remodeling that put my family in a hotel for a month. Henry tackled the plumbing issues under the pier and beam and brought everything up to standard. He repaired and replaced the pipes under our old house and told me that I wouldnt have to worry about them leaking again for a good 40 years. He went the extra mile for us to make certain that everything was done right the first time. Several months later, we discovered a totally unrelated leak inside the house from the p-trap under the kitchen sink. To his credit, Henry told us months ago that we should also replace the plumbing under the sink and bring it into the 21st century, but we put it off. This time, there was no question who to call. Henry came over and quickly assessed the problem, called a water restoration company to do thermal imaging to see if any water had leaked under the cabinet (it had) and then he took the time to help me understand exactly what needed to be done. The plumbing under the sink needed to be replaced and modernized. I agreed and he replaced the offending pipes quickly, the price was fair and now theres no longer a Frankenstein concoction of weirdly connected pipework in the sink cabinet thats in the way of everything we put in there! Nice! We think Henry is a rock star. Courteous, friendly, expert service! After Henry repairs a problem, we have confidence that we wont have to worry about it again. They dont make em like this guy anymore. We recommend KMP to all our friends and will always call them for all our plumbing repairs.

Eric Winser

Ive done business with KMP as a vendor for the company and never had any problems with them. I decided to use them as a customer and that is a different story. In August 2013 I had a problem with a leak in my front yard and was happy to call a local company to come fix the problem. They fixed the problem which did not take long at all but cost a little under 300 which seemed pretty high but I thought the problem would be done so I was okay to pay the bill. Come to now in August 2016, the same exact problem has started leaking in the same exact spot. I called KMP to see if there was a warranty or some sort of discount since they were the original Plumbing company to fix the problem. I was then met with terrible customer service by the woman who answered the phone and would go to the line "did the ground move?" and continued to not give any answers or solutions. I was then transferred to the boss who said that they back their work but was not going to warranty or discount anything for fixing the same exact problem and "good luck with trying to get a company to give you a lifetime warranty."

Lya King

Dont know HOW this place has such a high rating. A technician came out for my toilet, that had be running for about 30 minutes before filling. I was told there are no parts being made for this toilet and he needed to install a new tank, for a whopping $350. I was shocked the cost to install the toilet new was not that much!! So, I was stuck paying a $39 service fee for nothing. Called this morning to Home Depot...they have the parts I need for this toilet $39.99 in stock!! What a rip off! Apparently, this a good place to call if your pockets are deep...mine are not. If your not looking to get scammed out of ton of money...move on.>>>UPDATE>>> Received a call apologizing for my experience with their company. Returned my service fee promptly. I feel its very stand up for them to correct mistakes. I appreciate your customer service. Thanks

Jesse Martindale

My wife and I came home from a memorial day lunch to notice that the water that was in our front yard, wasnt from the rain we had the night before. So we asked some friends on FB who they reommended and the first one was KMP. They came out and did some digging around and determined that it was our main line to the house that was busted. Because it was memorial day he really recomended that we hold off on getting it fixed for the day because he didnt want to have to charge us crazy holiday prices. So we just turned our water off for the day and a crew came out the next morning and spent 10 hours rerouting the main line to fix the issue for now and for the future! They were very curtious and professional and they did a great job too! I will definitely recommend them to all of my friends and family.

Robert G Pierce

We had a backup in our house, we found out later it was in the sewage main line from our house. We called KMP plumbing late Saturday hoping we would get a prompt response due to the "Open 24 Hrs" listed in the About section of their FB page and the "Give us a call at XXX-XXX-XXXX 24 Hrs" on their own website. We did just that and after not receiving any response overnight, messaged them on FB the next morning. Then we got a response that "They will get back with us shortly" which never ended up actually happening. Luckily we were able to clear this problem up ourselves, but if you are actually in need of prompt plumbing services, emergency or otherwise, I would advise using another company.

Josh Bailey

I just wanted to let you know that I was very happy with the work that was done at my home last Friday. Johnnie did a nice job explaining everything, communicated time frames and did a nice job showing me the work after completion. They cleaned up their mess, hauled everything off and were courteous. I will use you again in the future if the need arises. My job on a daily basis is customer service and sales - I travel about 90% of the time and pay close attention to how people treat others when I fly, stay at hotels, rent cars, order food etc. Needless to say I am critical of good work and I dont give too many "atta - boys!". Well done!

lyd shd

I had the worst experience with KMP. I called to get a plumbing problem fixed, and was expecting an estimate. The man came straight to my house, and claimed that he gave me an estimate. Was very rude, did less than 10 minutes work and requested that I pay $286. I refused. After give and take with his rude manners, he brought it down to $214. For less than ten minutes job. I must say I have used the company before, and they sent a very polite and efficient gentleman. This time they sent Ronnie. Horrible experience. I will never use them again.