Minnesota Plumbing and Heating

Address:	1420 3rd Ave W, Shakopee, MN 55379, USA
Phone:	+1 952-445-4444
Site:	mnplumbingandheating.com
Rating:	4.6
Working:	8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed

Location

Photos 9

Reviews 12

Suzie Spain

My son and daughter-in-law live in Chaska. I wanted to surprise them with a new kitchen faucet and garbage disposal. I called MN Plumbing to get an idea of what it would cost to install these two items. Everything needed was there - all I wanted was the installation. (A week before I had a new faucet installed in my home near Red Wing, MN and it had cost me $45). I was told that MN Plumbing could not give me a price over the phone eventhough these are standard plumbing services. Against my better judgement, I had them come out. The fee to come out was just pennies short of $60. When the plumber arrived (a very nice man), he started to determine the cost to swap out the kitchen faucet. When he wrote down $438 just for the faucet I nearly had a stroke. I told him he could stop right there because I was not going to pay that. To do the faucet and garbage disposal would have been nearly $700. My hometown plumber had told me it should not be more than $150. I was outraged and felt taken advantage of big time. I called the office and they did waive the $60 fee however this type of business tactic feels like a bait and switch. I was able to contract the work through Home Depot for a total of $268. I understand this is a trend in the Chaska area but it is a terrible business model. Bad for the company and bad for the customer.

kprobst77

Update - Minnesota Plumbing and Heating called to follow-up and sent a technician out. He looked at the softener and gave suggestions on next steps. I do appreciate their follow-up with me I called to ask if someone could come out and look at a Kenmoore water softener that put out hard water periodically and randomly. The person who booked the appointment for me said that their plumbers were very familiar with that appliance and would be able to help. The plumber showed up 30 minutes after the 2 hour appointment window I was given and said that he didnt know what he was there to look at. I showed him the softener and explained the problem. He stated that I should call the 800 number on the softener and that he didnt know anything about the system and that he wasnt sure why he was sent to my house. The only "redeeming" part about the experience was that he didnt charge me the $59 visit fee. Nobody followed up with me at all after he left.

Jen C

There are not enough good things I can say about this company and their technicians. My technician, Gary, was probably one of the nicest guys Ive ever met. On top of the fact that he was prompt, courteous, knowledgeable, and efficient. From the moment I called them to the minute he left, I felt like I was in good hands. Ive already recommended them to someone else (and this was before I even got my invoice). I admire the fact that they were upfront and honest about their prices and schedules, I did call a few other companies and when they wouldnt tell me what they charged I was skeptical. Minnesota Plumbing and Heating was the exact opposite; not only were the upfront about their costs, but Gary went out of his way to explain all of the services he performed before he left. Thank you, I will be calling you again!!

Mary Czech

Dean came out, evaluated the problem, spent time explaining what needed to be done now and what could wait. He took the time to go back to get the necessary repair supplies and returned to fix everything. We have recently moved and found that many services come out, say they werent scheduled for the amount of time it would take to handle the problem, and make us make another appointment - weve been waiting for a cable install for a month now! Dean was great! He took the time, handled all issues, and explained everything. Highly recommended!

Justin Congdon

Our 13 year old water heater went out. We called MN Plumbing and Heating the next morning and they were able to dispatch a plumber out that afternoon. They were able to replace our water heater that same day. I felt the price for the work once all said and done was a little high. Had it been something we could have gone without for a few days, we would have shopped around and perhaps would have saved some money. However, the work was quickly and the plumber was very professional. Besides the price, we are very satisfied with this company.

Brittany Eustice

I had a great experience working with MN Plumbing and Heating. I first had them out to fix some plumbing issues on two of my sinks---switching from flexible piping to regular piping. The plumber was on time and taught me tips and tricks throughout the process. Later in the week I had my furnace inspected and an estimate given on a new furnace. Scheduling was easy, the guys were prompt, and the installation went smoothly. No complaints! Would definitely use them again.

Steve Ristau

I cannot say enough about the service we received from John and Minnesota Plumbing and Heating. He came out at the time specified, diagnosed the problem immediately, and within a couple of hours we had a new water heater with hot water a short 30 minutes later. Everything was taken care of right on site. John was personable and professional. Its easy to see why hes been doing this for over twenty-four years. Thank you John and MN Plumbing and Heating!

Bob Song

I would never use them again and would not recommend them. The price they charge is ridicules, they charge about $400 an hour for my crude easement and charge you just to come out. I would avoid them if you dont want to pay really high prices. They replaced two needle valves on the outside of the house and took the tech about an hour to do to the work $536. But I will say the tech was very polite and courteous and did a good job.

Yeoldelole

I manage a 64 unit, 8 building townhome complex where we recently had a commercial water heater fail. It was on a Friday. I contacted this company due to their proximity to the complex. At mid day they sent a tech out to inspect the unit. By 5 pm they had a new water heater on deck and a plan to return in the early morning for a full replacement, which was completed by ten AM. I couldnt recommend this company more highly.

Brian H

Minnesota Plumbing and Heating rates excellent from the first moment I talked with them. Before the visit when I called - they took some time to consult with me over the phone concerning the options I had concerning problems (good advice). During the visit the plumber answered my questions and showed me a few details about self-fixing a few details in the future. Prices were very reasonable. I would use them again!

Kalyan Kumar

Absolutely loved the service. Other plumbing services were quoting at least double the price with 2 days wait time. Minnesota Plumbing and Heating sent out someone within 2 hours and did the job for half the price. I definitely recommend them and will be using their services for future plumbing needs

Josh Smith

I was cutting some recessed lighting into the living room ceiling and accidentally found some radiant heat water lines! The leak needed to be fixed right away and H2C was on site within 2 hours. I really appreciate the prompt professional service from your company and will refer you guys out.