Address: | 14304 60th St N, Stillwater, MN 55082, USA |
Phone: | +1 651-300-7239 |
Site: | local.tiresplus.com |
Rating: | 3.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 7AM–6PM 8AM–5PM |
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Barb J
For my sons birthday, I bought a Tires Plus gift card at the Stillwater, MN store for snow tires. I put $500 on my Visa Account. I specifically asked if this gift card could be used at other Tires Plus stores; I was assured it would be honored. Later that week, my son had new tires put on at the Hastings, MN Tires Plus store. He was told that this gift card was not accepted because it was a "franchise" Tires Plus store. My son then had to put the entire purchase of 4 new tires on his credit card. I then went back to the Stillwater Tires Plus store to share this experience. Service Manager Ryan Becker made many calls on my behalf. Fortunately, he was able to have my credit card credited. Honestly, I appreciated Mr Beckers expertise and professionalism. I was very upset and he assured me that he was "on my side". He was amazing. Thank you Ryan Becker!!
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Anonymous User
This place is unprofessional, unethical and really doesnt seem to care about the quality of work they do. A recent inspection done showed everything about car was acceptable with nothing immediately needing to be done. The car was being sold & an employee told the car owner not to even mention the work that would eventually be needed. Car was sold (to me) & major suspension problems were discovered w/in days. Tires Plus feels no responsibility in the consumer using this information as being true and accurate as they are the professionals who know what they are doing. Shouldnt we be able to rely on it being accurate and complete? bottomline -- DO NOT TRUST THAT THEY ARE PROFESSIONAL OR KNOWLEDGEABLE SIMPLY BECAUSE THEY HAVE MONEY TO START A BUSINESS.
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Jessica M
AMAZING AMAZING AMAZING. I couldnt say it enough!! They go above and beyond what they need to or should have to. Every time I have been in there Ive had nothing but the most exceptional customer service I have been to in a very long time. They have helped out in situations that they should never have to. Always making you feel comfortable and going above and beyond to make you feel special. Example: a loaner tire? Who would think a store would put a loaner tire on your vehicle until the tire YOU needed to order would come in. And in the comment section on your invoice it says "helping a customer out". Best part the loaner tire was FREE!! Great job guys!! Keep up the great work...it does NOT go unnoticed!
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Kevin Burcroff
This place has actually been very fair to me. I purchased a tire for a tire that had a puncture on the outside edge and they were fast and efficient. I returned with another vehicle to check the pressure and the guy checked all my tires and told me about a rock that could damage my tire that I dug out from between the rim and tire. He did not want to charge me for the service and was very professional. Then returned a 3rd time to have them check my brakes as I jsut replaced the pads and I was getting a loud scaping noise and they took good care of me.
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Tim Shaughnessy
This Tires Plus store is fantastic. The entire team is friendly, knowledgeable and professional. And best of all, they do not try and sell you something you dont need. Stillwater Collision and Tires Plus are the best auto care professionals in town by a long shot. They never try to rip you off and are the most honest set of mechanics I have ever done business with.
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David Buller
These guys went above and beyond expectations. I could not believe how they helped my daughter. Even though a guy was done with shift, he hopped into his car and went to her car to unload the spare tire which is a location that I had never seen and could not find myself. No extra charge! Great friendliness and helpfulness!
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Anonymous User
This operation preys on anyone they can. Three of the four tires they installed on my car blew out - as in ka-blam. They wanted to replace my new tie rod ends and the undamaged drive shaft support bearing. Brakes "90% gone", just like they told the person ahead of me at the counter.
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Jordan Grigg
The meatheads at this store wanted to charge me nearly $1000 to replace my entire brake system. Ended up being $50 worth of parts that I could fix myself easily. A complete scam. If you like your money and your car, never visit these people. EVER.
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Kevin Horst
they were great - responsive, professional and informal at the same time. Did not charge me for some things i expected to have to pay for.
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Cathryn Gill
Tyler and his crew are fun people to be around. The guys know what theyre doing. And they get it done quickly. Very reputable :)
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Maggie White
Very nice, knowledgeable staff. Prices are high but theyre honest about issues with your car & know what theyre talking about.
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Val K
We had fairly major service done here, and it was priced great, and the service was super. Thank you!
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Sam Berndt
They will lie to your face, tell you something is broken when its perfectly fine. Never go here.
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Lisa Stokman
Great work and prices. They are honest about what really needs to be done vs what could be done.
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Stephen Gott
Very professional staff. Courteous, knowledgeable and efficient. I would highly recommend!
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John K
Friendly and helpful, even when they didnt have my specifically needed tire in stock.
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Brad Eye
Our experience was okay, got a good deal and no issues with the reservation or wait.
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Andy Carlson
Good service and on time.
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r a
Quick and professional.