Planet Fitness

1930 Buerkle Rd, White Bear Lake, MN 55110, USA

Address:	1930 Buerkle Rd, White Bear Lake, MN 55110, USA
Phone:	+1 651-444-8218
Site:	planetfitness.com
Rating:	4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 16

Daniel Thompson

Working out of late has been hard for me because of work. So when I get a day off or a light day of work I get in to the White Bear Lake Planet Fitness. Ive been a member of Planet Fitness for about 2 years and have been coming to this location since it opened. Throughout the time theyve had issues with their drinking fountains. This particular day I go in and a young man is laying under the drinking fountains appearing to change the filter. The filter indicator light has been red for two weeks and I guess they decided today was the day to change it. Also it is 12:31pm when they are changing it and they are open 24 hours. You would think they would find a a more appropriate time when there arent as many people working out. So I get there and I ask the rude young man working on it If I can fill my water bottle? He responded "If you want bad water, then go ahead". Annoyed by his tone and response I walked toward their tables. After a few seconds he again says to me again in a rude tone of voice "get some if you want too". As appealing as bad drinking water sounded I sat down at the table for a second. I was just going to wait because I didnt want to start my workout and not have aqua available. Now being over whelming annoyed I decide Im out of here. I never right reviews because frankly I dont think they help. Them having issues with their water system AGAIN was annoying, but what has made me decide to CANCEL my membership with Planet Fitness after two years and go to LA Fitness or wherever else and pay extra for my gym membership is the way that rude punk handle it with me.

Pam S

While the gym is nice and the equipment is usually accessible, the staff could use some customer experience training!! My husband and I arrived to workout and had brought our 9 year old son with us. We had planned to have him sit and work on his tablet at one of the tables while we did some cardio on the near by machines. I have also worked out with Anytime Fitness and having my child sit quietly in a chair while I worked out (and kept within sight of) has never been a problem with them. A young girl at the front desk failed to greet us, say hello or really say anything at all before demanding to know how old my son was. We told her and she pointed to the door and said he couldnt be there for liability reasons. We respect any policies in place regarding children, we were just unaware that Planet Fitness did not allow any children in the club. And as members, felt that this staff member was incredibly rude. Rather than zero in on a child and demand that he leave, she could have explained the gyms policy in a much more respectful or polite manner. Completely unacceptable and we will be taking our business elsewhere.

Katrina Spear

I wish I wasnt under contract with these people. Laziest staff ever. They fail to mention that every "perk" is limited. The sound on the exercise machines to watch tv is always broken. ALWAYS. every single time I tan the tanning beds are FILTHY. I do not get paid to wipe up other peoples sweat and body filth from the tanning beds- these people do. But of course I have to every single time. I have never ever seen a single worker do anything at all other than sit and stare at everyone working out. Terrible place.

Adan Breceda

Im surprised to see this place has a lower rating than most PFs Ive been to , and Ive been to tons all over the US. The employees here are far more interactive and attentive to their costumers, which is what I look for in a place like this. Very nice staff. One of the trainers even offered to go to the store next door for me since they ran out of towels. The machines and equipment are more spaced out than what Im used to its nice to have a large area to workout. 10/10

alo yang

Today was my first day at the gym. Have been going to la fitness for 2 years, need a 24 hour gym since my work schedule is going to be changing soon. So far so good, way more machine than la fitness. I like the hydro massage. The lockers could be bigger . I have to turn my gym bag side ways cause it doesnt fit straight, which isnt a big problem.

Jill Hoppe

Bunch of DIRTS!!! The staff is the laziest staff i ever seen. They sit on the counters on there phones. Never see staff cleaning. Tanning beds are extremely dirty. Staff is rude as hell. I really liked it at first but after a year i had to quiet my membership cause i couldnt stand going to a dirty gym with rude staff!!

Royann Dames

Overall it is a great gym, I signed up online, went in was given my shirt and my card, asked for a tour and was taken on one without any issues. So far so good. The machine are nice, I havent noticed anything out of order. I wipe my machines down before and after I use them. I love that it isnt really crowded.

Mai Ying Drinkard

First time there today and there was no tour. Thats unfortunate because we were expecting one because thats what the confirmation email said. Just given the card and a shirt. So from that aspect I was very disappointed. We showed ourselves around instead. Other than that it looked clean and it wasnt busy.

Priscilla Walker

It was my 1st time going to that PF gym. I kindly asked the front desk where the changing room was. One of the personal trainers (Jodi) screamed at me and said IT black LADIES! I was mortified......the disrespect he gave me was unacceptable. I WILL NEVER GO THERE AGAIN.

Cory Masterson

This is one of the best gyms I have EVER been to! The night guy, Kyle, was extremely helpful. It was my first time there and he explained how everything worked. Ive never had better customer service and the place was kept up very well! I cant wait to go back!!

SANDRA BESTLAND

Lots of machines so even if theres a crowd, equipment like a stationary bike, treadmill, stair stepper or some other apparatus is available. VERY CLEAN and well maintained. Would give 5 stars if they had a swimming pool and running track.

Milita Perez

Good location, very clean, good assortment and quantity of equipment. The only downfall is the staff, which never seems to be able to answer a question when I have one and honestly, a couple of the younger guys always appear high.

David Ray

This is my "home gym". I love the location and the fact that its located next to Cub Foods which is perfect for running errands after working out. Also a Starbucks and Great Clips in close proximity.

coco brannon

Only thing I didnt like is they dont give a tour. I know my way around but for people whove never been there or are new to working out it would be helpful.

nick saxton

well kept and nice staff. only complaint is I wish they would start to tell some of their guests to unrack their weights and not LIVE on the step climbers.

Kimberly Schadow

its smaller than the one in Roseville but its adequate. The staff in Roseville is a lot more friendly as well.