Firestone of Gautier

3299 Old Spanish Trail, Gautier, MS 39553, USA

Address:	3299 Old Spanish Trail, Gautier, MS 39553, USA
Phone:	+1 228-497-7014
Site:	firestoneofgautier.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–1PM Closed

Location

Photos 85

Reviews 9

Zachary Correia

Horrible service!!!!! Owner Steve is a liar and thief!!!!! Worst experience ever the owner Steve is rude and a liar and a thief!!!!! I brought my truck in for an alignment rotation and balance. They broke off my LugNut and tried to tell me that it was like that before I came in. They actually worked on it and tried to remove the broken off peace and didnt come and tell me that it was broken until after when it was time to pay.I told him I knew for a fact that it wasnt like that before I came in and that it was obvious that it was freshly broken off anyone can see it. I left and immediately took my truck to two other places for their opinion and both told me 100% that it was just broken off.. Then the second place looked over my truck and told me that two of my tires werent even balance because they had no weights on the rims so it was clear that they didnt balance them. I then left to drive back to Firestone to conconfront Steve about the work that I was charged for that wasnt performed as well as the broken LugNut. Why I was driving I tested the alignment and it was clearly done poorly or not done at all.. When I got there I told the owner about the work not being done and the poor alignment. the owner Steve was rude and quickly told me he did not want to hear what I had to say and quickly ordered me out of the store and off his property. I asked him to simply show me the wights on the rims and show me they in fact had been balanced and he then again ordered me off the property and threatend me.. All I wanted was routine maintenance work done to my vehicle and it was a disaster... Also to mention the other two mechanics that I brought the truck to for their opinion told me that they had known about this guy for years and that everybody knows that you get horrible service and that hes a liar he has that reputation. My advice to anyone whos thinking about going there is definitely absolutely without a doubt go somewhere else

jenna richards

They do excellent work in a timely manner with honest pricing and the customer service there is exceptional. They have even given me a ride to work and delivered my vehicle to me when repairs were done.

Christina Taft

I have been going to Moyes for years. He is always very fair and courteous. Most importantly, I trust his judgement and know that he is always going to give me a fair price.

Reannon West

For all your car needs from tires to major mechanic work go down and see Steve. This good ole boy from Mississippi will cut you a break and get you back on the road.

Joshua Jenevein

Needed a new tire because we had a blowout. Took it to Firestone and within 15-20 minutes we were out the door. Friendly employees and great work. Keep it up!!

Jenna Richards

Great Customer Service!!!! Customer/kid friendly waiting area, local pickup and delivery, great auto techs, great price.

Connie Hayes

Happy Thanksgiving! Your staff just helped us out with a fast tire plug!!! Quick, friendly service!

T M

Great supervisor/boss and excellent servive

Sonny Freeman

Best All Around Service