Address: | 2211 Barrett Station Rd, Ballwin, MO 63021, USA |
Phone: | +1 314-403-0849 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Chris Carpunky
From the moment I arrived at this location I was awe struck by the overall beauty of this location. It looks as though it is very well kept and clean. Which is very refreshing because most storage facilities seem quite dirty and unkept. Along with that the employee working at the time Mallorie was a peach. She had phenomenal customer service and did everything she could to help me. She was engaged and interested in everything I had to say and was extremely nice and friendly to my 3 year child Xavier. I am so happy with my overall experience and I can honestly say it changed my life forever. No question about it if you need to store anything this is the only place to do it. You will not find a better location or better people anywhere else and I firmly believe that.
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natarajan chidambaram
Pathetic, do not rent a storage in the office side of the facility, they say climate control and have a sheet tied to the roof with stuffings. Where every species lives. I rented a room In the corner, had my belongings for 15 days, while taking my things out, I had to clean dead and decayed birds. Bob helped me with cleaning materials, But pretending like he didnt know anything before, and he says he is new to the facility. He is the one who rented me. He did not take responsibility or did not clean, they didnt even waive any portion of the rent. Be careful while saying yes to the storage they show, we have to pick and choose, main building seems ok with metal roof.
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Gail Meyer
Brian and the rest of the staff at this location are friendly, helpful, and knowledgeable about the facility as well as the surrounding areas. The facility is clean, well lit and monitored. I was concerned about bugs and other living critters and have not seen any evidence in the area or in my unit. I have used this facility for 6 months and am pleased with the service that is provided, considering it is not climate controlled.
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John Frontes
I came in the other day after days of looking at different storage facilitys and was just amazing by the customer service public storage had to offer. It was more than me just leaving my things. They made sure to let me know it was personal to them to keep my things safe. I cant recall the woman who helped me but she was great as well. I recommend public storage to anyone who is stressed and needs some relief.
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Courtney Underhill
After looking into several storage locations around the area, I found that Public Storage was the best value for the money. The facility is clean, gated and well lit. In addition, working with Marie was a great experience. She was VERY helpful and patient. She answered all of my questions and made excellent recommendations to help me move my things. I highly recommend Public Storage!
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Tori Pearia
My husband and I are new to the area and weve been searching for different storage places to leave our things while we house hunt and this one was by far the best. The place is well maintained and secured and I would recommend anyone to go here. Jake was the gentleman that helped us and he was great. Very informative and respectful!
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Jeff Sanders
Spoke with Brian on the phone after reserving unit online. Called him the following morning and set up time to come by in the afternoon to sign lease. Whole process took just 30 minutes from touring facility to getting the keys. Couldnt have been easier! Would definitely recommend to anyone looking for storage in West County.
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gayle largent
The whole online process was easy. I had an appointment for 2pm, but showed up early & was greeted by Cieara. She said it was not a problem & started the process of my signing up. She was professional and very helpful in answering all questions and concerns. I would recommend this storage facility to anyone.
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Donn Mitchell
It was quick and easy to rent a unit. I was helped by the Manager Brian who answered all my questions and helped me get the most affordable unit for what I needed. This is the second time Ive used this Public Storage facility in Ballwin and I will use them again when I need a storage unit.
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David Kinast
Ive had my storage unit for a little more than a year now. Brian at the Des Peres, MO location was very helpful in getting it all set up initially, and continues to help whenever and however he can. The facility is convenient and secure. Kudos to Brian and the rest of the crew!
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Paula Cadorette
Excellent. Felt secure. Jake was extremely polite to me the entire time. My mother will be storing here for 3 or 4 months and the location could not be closer or more convenient. I particularly like the fact that they have an elevator. Would recommend to anyone.
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John Wallis
Came in to check this location out to see about renting a storage unit. Cindy was extremely helpful with answering all my questions about storing and what I need to get started! I will definitely be coming in to rent here in the near future when I need it.
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Ryan Little
I Went looking for a unite for my furniture. A guy by the name Justyn took care of me and made sure I got the right size unit and the bang for my buck. Definitely a great staff and recommended to anyone needing a safe place to store their belongings
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Jasmine Darian
This is a great location. I came in to seek info on renting a storage unit and jacob was very helpful in answering all my questions! Great facility, well maintained! when it is time for me to move I will definitely store my belongings there!!
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Megan Heuer
Sierra was so kind and helpful with getting a unit. This was my first time ever needing a unit. I was unsure about the size. She helped every step. It was very clean. I would definitely recommend this business to my friends and family.
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Debra CHAV
A SHOUT TO MY NEW BEST FRIENDS TABITHA AND JACOB AT PUBLIC STORAGE AT THE BARRET STATION LOCATION!!!!!!!!!!! MAY YOU ETERNALLY BE BLESSED FOR ALL OF THE WONDERFUL THINGS YOU DO!!!!!!!!! AMEM AMEN MUCH LOVE, DEBBIE RED DUNN STAR ♡
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Mike nicks
Cieara was amazing! We arrived late near closing (but on time!) And she helped us pick a space and even let us use her umbrella in the pouring rain! Great service and super nice! Made this process so effortless! Thank you!!!!
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Ashley Messina
I recently stored here and I can say that the customer service was great. Cieara answered all my questions and the location was very convenient for me. I will be using this public storage should I ever have to store again.
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james mccann
Had a wonderful experience meeting Stacy, she was very friendly and extremely helpful. She was very knowledgeable on all the options Public Storage had to offer. She made it very easy from a customers point of view.
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Henry Fitch
Came in with a buddy of mine who rented a storage unit. The manager Chris did an awesome job explaining everything to us. He even showed us where and how to access the gate. Will definitely spread the word.
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Tom Stewart
I came in to get packing supplys here and the employees are so knowledgable about their business, the manager Mallorie was wonderful and so helpful. I will defiantly be storing here if I ever need storage
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Stephanie Wilson
First time Ive ever had to use storage and Cieara was very helpful and answered all my questions. I feel very comfortable storing my stuff here and I would recommend this place to family and friends.