Performance Plumbing

1104 S Callahan Rd, Wentzville, MO 63385, USA

Address:	1104 S Callahan Rd, Wentzville, MO 63385, USA
Phone:	+1 636-332-8220
Site:	performanceplumbinginc.com
Rating:	3.7
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 41

Reviews 11

Katie Harris

Complete Master Bath Remodel: We determined from a wet spot in our kitchen ceiling that our master bath whirlpool tub had a leak at some plumbing connections. We hated the carpet in the bathroom as well so we decided to do a complete remodel of our bath. Many companies wanted us to replace the tub and Performance suggested that since the tub was fine and we were happy with it we should just keep it and fix the bad plumbing. That saved us a significant amount of money. Choosing all the tile, fixtures, lighting, cabinets, paint, and shower options was not overwhelming. They shared comments on what other customers had used (when asked) and had various samples they brought to the house for us to see. They were exceptionally patient with us when trying to select the Onyx and floor tile choices and even carried a heavy briefcase of square tiles into the bathroom so we could see what they looked like in our lighting. We asked for an accent tile to be added around the Onyx shower walls and tub surround and they were happy to do this. We went to a tile store, told Performance tile we liked, and they took care of the rest. Each day of the install they showed up on time and were extremely pleasant. They placed protective mats down from the garage door all the way to the master bath on the second floor. They even arrived on time one morning when we had freezing rain that resulted in about 1/10th inch of ice on the roads! At the end of each day they checked in with us to make sure we liked what had been done that day and occasionally gave us "homework" like choosing grout colors or paint colors, if needed so they could pick up those supplies the next day. It was nice not having to choose ALL the details upfront. We are EXTREMELY happy with the resulting master bathroom!! They also included fixing and repainting our kitchen ceiling in the cost of the estimate...and it looks amazing too! The entire remodel took about 2-3 weeks to complete, It would have been completed sooner, but when they went to pick up the Onyx for the shower and tub surround and it was cracked and they had to reorder it. They apologized profusely for this delay; but as a homeowner that has had several different construction projects completed over the years I completely understood that it was completely out of their control. As soon as the Onyx came in they were back installing it the next day. One of the reasons I went with Performance Plumbing is because they have been my reliable plumber for the last 5+ years. They are very knowledgeable and do not try to oversell anything...whatever they estimate is what it will cost. Our bathroom is not only functional but it is beautiful and is the envy of everyone I share pictures with. I knew I would get a quality product from this business but they far exceeded my expectations! Their attention to all the small details was exceptional.

David Schrader

Called on a Friday morning for Saturday service, which they allegedly provide. Was told they could be there in the morning and that the owner would call me back. No call back. I called back again after lunchtime and was told the owner was "right there and would call back momentarily." You guessed it - no call back. I then called a couple of minutes after 5:00 p.m. Of course they were gone for the day. So here I am with a shower faucet that wont stop running and Ive placed all my eggs in this businesses basket. They said they could do the job and I go no return call after 3 tries. Listen folks, if you want to be in business how about doing what you say youre going to do? Completely unprofessional.

R R

Performance Plumbing came out to my house to take a look at a water heater of mine that was acting up. I have lived in my house for 17 years and had not replaced the water heater. The plumber told me that my best option was the replace the water heater as it had outlived its life expectancy. He took the time to explain to me that I needed to maintenance it yearly and that Performance even offered a plan that they would do that for me for 6 years! I thought that was great. The plumber was very courteous and even though it was at the end of his day he stayed to replace my water heater and even cleaned up very nicely afterwards. Needless to say I have found my plumber for life!

Dan Knutilla

Performance plumbing came out to my house in Foristell to check an emergency signal I was getting from my lift pump. They gave me the entire price upfront and completed the job without any extra charges. They were very friendly and very professional. They left the place cleaner than when they arrived. I am very thankful for the veterans discount as well. I appreciate everything you did for this marine vet and will definitely use you again in the future when needed.

Terri Kreienkamp

Great family owned company! They came out and did everything they could to get our drain opened--from putting up tarps to protect our laundry and furnace from debris to cleaning up the the sewer debris on the floor when they were done. Their detailed invoice explaining the location of the root problem will be invaluable if we need to get the sewer line replaced in the future. Thanks!

staci huth

Responsive--Arrived within 20 minutes of call tonite. Chad was very friendly even while working in the dark rain as the basement was backed up. Clearly advised amount due before doing work, thoroughly explained issue with recommendation on how to proceed. If the rest of the techs are as good and personable as Chad, Ill use them again!!

Janet Abrams

Came out to drain tankless water tank. They quoted price for annual service contract over the phone. Said 79 when the plummer was out charged $129. I called office and stated we were doing service contract due to difference from quoted price. They did not say they would honor original amount. Avoid due to dishonest pricing

Tony Antalick

I had an appointment set up on a monday to have a gas line ran to my pool heater. He was supposed to show up from 10-12. At 1230 I called to find out if he was still comming and she said they would have to reschedule because they sent him on a commercial job instead. No call no show.Very unprofessional..Bad Business

April DeLaquil

Great local family-owned company! I needed a wall knocked out to repair a leak from the upstairs bathroom, and they made the repair a lot less painful than I expected knowing a wall and ceiling would be ripped out. Ended up using them again a few weeks later for a new hot water heater.

Anonymous User

My new favorite local, family owned company. I started with a water heater replacement and moved on to a bathroom remodel. They were as honest and kind as Ive ever seen in a business and they have earned my loyalty forever! Now my family and friends use them too!

Mark Niemeyer

Charged my mother-in-law $190 for a 10 minute job. If you want to get taken to the cleaners by a plumber, go with these guys!