Big Sky Collision Center

150 New Ventures Dr, Bozeman, MT 59718, USA

Address:	150 New Ventures Dr, Bozeman, MT 59718, USA
Phone:	+1 406-585-2699
Rating:	4.1

Location

Photos 99

Reviews 15

Michael Conlon

Probably the worst experience Ive ever had. My vehicle was with them for 5 weeks to have repairs done that were estimated to take a little over a week. I called them numerous times only to get the run around on why it was taking so long. I never once received a call from them, I always had to be the one checking in. I spoke with the owner Russ after 3 weeks, although he was kind on the phone he was only telling me what I wanted to hear.. My vehicle was there for over a week after that conversation. I was irate when I went to pick it up and the work was sub par.. Paint on the fender had obvious blemishes, panels werent lined up, runs in the paint, parts that werent replaced... Russ personally told me he would have the parts over nighted and repaint the fender, that was over a month ago.. Ive again been the only one calling, never received a call. Hes told me twice that he would call me back the same day, never received a call.. Maybe this review will garner the first call, probably not.. Go elsewhere

Norman Comfort

Big Sky Collision is one of the best body shops/collision centers in the valley or state in fact. I have had several cars worked on there ranging from a WRX and WRX STI. Both times I was rear ended and the entire trunk,tail lights, rear quarter panels were smashed in looked pretty bad. The first car the WRX, it was after that massive hail storm they even helped me out by taking out some dents from the hail, awesome. The STI, I was parked and got rear ended by large van. The right rear and trunk was smashed very bad. Now you look at and you couldnt even tell. The craftsmanship it takes do that kind of HIGH QUALITY work is hard to find, that is why I will only take my cars there and recommend it to any one that wants the best work that you can get. On top of the high quality work produced, the staff and people that work there are great. They fight FOR you and work with adjusters and the insurance companies. I drop off my car and not worry about. Highly Recommend

Julie Smith

Absolutely the worst experience. Dropped my truck off and was given info that it should be done in 2-3 weeks. After 2 weeks I called to just check up and an employee said they had yet to start on my vehicle so itd be awhile. I called the owner a week later and he was extremely rude and refused to give me any information on my own vehicle. Started calling several times a week and nobody would give me any information on if they had started on it, meanwhile I am borrowing someone elses vehicle and need to give it back. Finally just went and picked the truck up after 6 weeks and they hadnt done anything to it and refused to speak to me. Will never use this company again and would advise others not to as well. Horrible, horrible customer service.

Alexandra Chute

WORST EVER! Ross was a horrible, lying person to have to work with, and treated me disrespectfully, rudely and never fixed his mistake. The truck wasnt done when they said it would be- even though the afternoon before I had gotten a confirm call that everything was on track and the truck would be ready. They painted it the wrong color- the rocker panel color did not match the rest of the truck, 4/5 shades different. They REFUSED to fix their problem. Continued to lie, even where the point to Ross promised to fix it, I dropped my truck off, they let it sit there a week, didnt call me, I showed back up, and Ross told me "oops we didnt have time" HORRIBLE HORRIBLE HORRIBLE!!!

Matt Semple

My car was recently in the shop due to my neighbor backing into it. and Russ and Austin took really good care of me Russ even made sure to personally call me and reschedule a paint job on my bumper due to their being a little stuff near the scene they have a really high commitment to Excellence! and even offered to get me a rental. The staff is really friendly and well go above and beyond to make sure that you are happy when you leave their shop. I highly recommend if you have any auto body needs to take it here!

Steel Anderson

Ross and the guys at Big Sky Collision are absolutely fantastic. By far some of the best customer service I have ever seen and bar none the best work in the area. They had my parts ordered which showed up the next day, and had me going in less than 3 days, and they were more than happy to accommodate my special requests. Friendly staff that does awesome work! Highly recommended! -Steel

Charles Lehmann

While the work on the vehicle was adequate, the staff is unclear and ineffective in communication. I was told by a staff person that I would be called by 3:00 p.m. if the car was not going to be done by that time. I wasnt called, piled the whole family into the rental to go pick up the car, and found out theyd ordered an incorrect part and the car wouldnt be done until the next day.

Tyler Cook

Big Sky Collision has very awesome people! Their number one priority is the customer for sure. They made sure that I was taken care of, and went above and beyond for their services. My vehicle was also done within a few days. If you need work done on your vehicle, you must go here!!! Great people that know how to get the job done right. Thank you Big Sky Collision! --Tyler

Sasha Rife

Big Sky Auto Collision took great care of us and our vehicle. Not only were we provided a rental vehicle for the time we were without our car, they had our Toyota fixed as good as new within 4 days! I never thought it could be done that quick. The staff is friendly and knowledgeable. I highly recommend Big Sky Auto Collision in Bozeman.

Dennis Vanness

The staff at Big Sky Collision Center are the best they made sure that my car was fixed after it was backed into .I would highly recommend them for any autobody repair. They did a great job!! My car looks better than it did before the accident. Thanks Big Sky Collision Center I appreciate all that you did for me in my car

Jennifer Wheaton

The entire team at Big Sky Collision Center is amazing! After a deer jumped into the side of my car, it needed work and I was dreading the whole back and forth of getting it fixed. Ross and his team took care of everything. They removed the stress and any worries I had. I highly recommend using them to anyone.

Andrew Nakas

Big sky collision went above and beyond to repair my car. Would recommend.

Gavin Faulkner

Roller and the boys do things picture perfect.

Charles Wells

My place of work and where its 100

Reno Ward

Excellent Quality of Work