Southern Arizona Auto Company Chevrolet Buick GMC

Address:	1200 G Ave, Douglas, AZ 85607, USA
Phone:	+1 520-364-2424
Site:	ezcardeal.com
Rating:	2.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 50

Reviews 6

Elizabeth Romero

I want to relay my recent experience with our local dealership because it was so horrific that I was compelled to share my story with others, so that others would not experience the same! I was going to initially write this long, step by step, conversation by conversation, he said she said story on this bad experience that I had with our local dealership, but I decided not to. Instead I’m going to get straight to the facts. The facts are: I tried buying a car “local, to keep my sales tax local” and didn’t end up doing that because I saved over $5,000 by not shopping local. I tried again to give business to our local dealership by having my vehicle serviced there and they treated me like if I was the scum of the earth. I cannot even begin to express how poorly I was treated, it’s just unbelievable! The concerns that I expressed to the dealership that I had with my vehicle where completely blown off and/or “were not covered under my warranty.” I escalated my concerns to management and after not returning the call I was promised, I called in to be told that there was nothing they could do for me! One of the issues I fixed myself, being that I have absolutely no understanding of fixing vehicles. I ended up taking my vehicle to another dealership (not the one I bought it from because they are four hours away) and my concerns were not only addressed but covered under my warranty! One of the issues being a socket wrench that had been left under my hood causing a rattling noise that the local dealership did not even see or even possibly left there! The others were simple fixes too! In the end, yes it is an inconvenience to drive to Sierra Vista or where ever it is you are going to get quality service but I would rather do that then get the treatment and service I got by trying to “shop or do business local.”

Anonymous User

Thank you southern arizona for taking my mustang to LAWLEYS FORD where they replaced a bad sensor in hours. Good thing Lawley didnt think it was the computer or tooks weeks to figure it out. They even called days laters to ask about their work. Never heard back from southern arizona auto company. Why would I they got my money.

Gwyn Whiteside

Steve,Southern Arizona Auto Company and the pretty blonde girl did an awesome, fast and efficient job fixing my iPhone 4S.They were friendly and fast.Also the price was amazing.I was estimated by Dr. Brendans shop $20+ more for the same service with a two hour wait.Steve fixed my phone in 20 min.Would highly recommend.

luis berumen

Just bought a truck and customer service was great I loved it but the only thing I really dislike was a employee there he clams his the manager witch I know his not he gives us a really hard time when we take our cars to get fix or for whatever reason.

kimberly lewis

Typical dealership

Rosalinda CHRISTIAN

Too expensive!!