Address: | 440 S Park Ave, Helena, MT 59601, USA |
Phone: | +1 406-443-0055 |
Site: | hairhairsalonandspa.com |
Rating: | 4.5 |
Working: | Closed 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–4PM Closed |
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Jenni Orr
If you dont feel like taking a gamble on your hair with hundreds of dollars, AVOID this salon!! This was the worst hair cut and color I have EVER had, and by far the worst experience Ive had working with the salon owner to try to fix the problem. I got my hair done by Shelby, and she was very congenial, but she completely butchered my hair and my color was absolutely nothing like the picture I showed her and the color we had agreed on in the consultation. At the end of the cut she didnt even style my hair, or show me the back. That was probably because it looked like an unintentional mullet though. Seriously. The front part was a full inch and a half shorter than I had asked her to cut it, but she left the back and inch longer than the front... When I went back in the next day to talk to the owner about it, he tried to say things with a "nice" voice, but seemed manipulative and passive aggressive. Although my hair was obviously horrible--it was a full inch longer in the back than the front, and the color was completely brassy and nothing like the picture--he acted like there was nothing wrong at all. He even suggested that I would probably like it if I just curled it a bit. ???Robin, another stylist of 20 years, also tried to convince me that it looked great. After 20 minutes of this, combined with comments from the owner, David, such as "You actually should have been charged more for what you got," and "We will cut that back piece off for you, but a full hair cut will be charged as such," and "Since youre a first time customer it is really nice of us to do anything to fix it without charging you." I had zero confidence in their abilities to fix it and make it look good. They refused to give me a refund. I spent over $200 to have my hair destroyed by them and then had to turn around and pay that amount to have it fixed by someone else who knows what they are doing. I was almost more upset by my interaction with them after the fact than by the terrible hair I had to leave with. Save your money and your hair and DO NOT let them touch it!!!
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Gail Nickel-Kailing
Im new in Helena and had trouble finding the "right" stylist. Joe at Hair Hair is a miracle worker, and I adore him! Its been several weeks since my cut, and last night was a real test of a stylists skill - I washed my hair before going to bed, tucked in with a wet head, and woke up with it looking like it had been styled. No idea how that happened, but a good cut will always look good! Thanks, Joe!!
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Hannah Cameron
I have been seeing Shelby for haircuts and bang trims for about seven months now and am so happy about it. At first she took it slowly and made sure she was doing everything I wanted, but now after several hair cuts she is becoming comfortable and we work together with my style and my tiny bangs. Bang trims are free (but yall should tip anyways)!!! Great salon with a nice staff.
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Mary Douglass
I have found Hair Hair to be a wonderful place for many reasons. First, they are wonderful, even perfectionist at doing all manner of hair styles. But most wonderful of all, you feel like you are with a group of loving, caring people whose goal is to provide you with absolute satisfaction.
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Jeri-Anne Nelson
Every time I think about how rude David the owner was, and what a TERRIBLE job was done on my color (with NO apology from anyone) it makes me so glad that I found Calleis Aveda Spa! Prices are much better and the staff is friendly and my hair looks great!
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Leslie Buckley
What a beautiful Salon/Spa. Absolutely the best cut and color ever received. Joe was so attentive as I was adding low lights to my hair, and did a wonderful job on the cut, and got to laugh and enjoy my time! The Best Leslie
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Ross Cannon
Joe Hrella does my haircuts. I couldnt be more satisfied.. Not only are his haircuts good but so is the conversation. Time flies fast in Joes chair. Highly recommend Hair Hair and Joe in particular.
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Brian L
Ive been going here for over a year now. Joe and Robin have always done a great job. The salon is high end in appearance but a relaxed atmosphere inside. That was a nice surprise.
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Kellie McBride
The staff and ambiance are second to none. Love Hair Hair! Joe, Robin, Shelby.... they treat everyone like family.
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Nathan Bak
I will say Best experience ever highly recommend, differently will be returning. Thank you.
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Jason Davidson
Great setting, super friendly staff, fantastic building. And a great hair cut!
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Sydnee Salad
Wendy Fox is wonderful I highly recommend going to her for a relaxing massage
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jeanette m fregulia
Joe always does a wonderful job - will not let anyone else cut my hair!!
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Ross Cannon
Great haircut. Great conversation. I highly recommend Hair Hair.
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amy 4living
Awesome hair salon