Affordable Plumbing Maintenance

Address:	4923 N 93rd Ave, Omaha, NE 68134, USA
Phone:	+1 402-981-3075
Site:	draincleaneromahane.com
Rating:	4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 76

Reviews 6

Stephen D Hawthorne

About a week or so ago, I noticed the sink in my upstairs bathroom was draining slower and slower . . . pretty much by the day. So after perusing the listings on Google, and after many attempts at other services, I came across this company. I told Bill, the owner, my issue and asked how much to fix it. He told me it would be 75.00 + tax which would make it about 80.00 and some change, but he could not get to it until the next day which was Wednesday. I set the appointment for Wednesday at 2 pm. Wednesday morning Bill called and said they were being held up by a big job and he would have to push my appointment back to 3 or 3:30 pm. I agreed to this. SO FINALLY AT 4:35 pm, one of Bills employees shows up, I showed him to the sink and left him at it. About 30 minutes later he comes downstairs and asks me if there was any extensive work done previously on the upstairs pipes. I told him yes about 5 or so years ago, there was some pipes replaced and they had to open the wall in my bedroom to do it. He tells me that he couldnt snake past a point in the piping because of some kind of blockage or sharp turn . . . SO I WOULD HAVE TO GET A PLUMBER OUT TO POSSIBLY OPEN THE WALL AGAIN IN ORDER TO GET TO THE ROOT OF THE CLOG! I stood back and looked at him and asked, "Arent you a plumber?", he says, "No, Im just a drain guy . . . " So I asked him was the sink still clogged, he said yes. So I went back upstairs and sat in my room while he gathered his things, after he wiped up whatever mess he made in the bathroom. Unbeknownst to me, there was a 50.00 service fee, he didnt charge me the extra 30.00 since he wasnt able to get the drain unclogged. THANKS!!! So I paid 50.00 for this guy to show up over 2 and 1/2 hours late, further clog up the pipes, leave dirty brown water standing in the sink (which he couldve taken the pipe off and let the crap drain into a bucket and then dump the bucket into the toilet! But I guess that wouldve been too much like right!) And then to make matters worse . . . HES JUST A DRAIN GUY?!?! When somebody shows up to my house with PLUMBING written on the side of the van, I EXPECT A PLUMBER! And instead of ME having to call somebody else . . . why didnt he call his boss and ask him to come to the house to further assess the situation?!?! I called Bill, told him I was not happy at the virtual non-service I got, and the mess that was left behind, not to mention that I felt like I paid them for nothing! Also upset that now it is up to me to get ANOTHER plumber to come out and fix what they didnt fix. At first he sounded as if he were going to come out, but I told him I wasnt at home because I had to be somewhere at 6 pm, and that I wasnt happy about his guy being late either. In the end Bill half-way apologized and said he would say something to his guy about leaving a dirty sink with standing water. I also told him there was no discussion of this 50.00 service charge. He told me that he shouldve charged me the full 80.00, but since he didnt get it unclogged he only charged me the 50.00... NEVER AGAIN!!! UPDATE: Roto-Rooter was out here this morning, he too was "a drain guy". Difference between him and this clown organization from yesterday? He didnt charge me for not remedying the clog, and he didnt leave a mess! I called Bill and told him I wanted my money back, because there was no previous talk of a service fee, and the aforementioned regarding Roto-Rooter. This fool had the nerve to tell me (without ever stepping foot in here), that my pipes were not up to code, and something about his guy not being able to go through the toilet to unclog the drain. I asked him just how in the hell he came to that conclusion? He says because hes been doing it 20 years .............. I again demanded a refund, he refused, I told him I hope thats the last 50.00 he ever gets, Im calling the BBB, and he just might end up on the news! YOU WANNA F WITH MY MONEY? YOU WANNA GO HARD?! WATCH THIS! FROM NOW ON . . . I ONLY DEAL WITH NATIONAL CHAINS OR LARGE LOCAL COMPANIES!!!

Valentina Saavedra

Before I called Mr. Drake I had tried working with at least four other plumbers over the years. Now that Bill has been taking care of our plumbing for the last couple of years, I know once hes out to the house, the problem will be fixed right the first time. He goes out of his way to make sure I am able to prevent future problems and he is very affordable. I never mind if I have to wait for him to come out, but if its an emergency he always gets to it right away. I think its noteworthy to say that I am a consumer paralegal by trade; therefore, I take consumer reviews very seriously. Having said that, I would personally, without hesitation, recommend Affordable Plumbing to any of my friends, family, coworkers and clients should they ever need a good, reliable plumber.

Taryn Canning

Bill, Thank you so much for sending Jason out here yesterday! He did a fantastic job and was very friendly! He had some minor inconveniences (a leaky pipe and replacing a valve with 2 water lines instead of one) but he dealt with it in a professional manner. He ran out to get the pieces to accommodate 2 water lines and went to work! We look forward to working with him and Affordable Plumbing Maintenance in the future when we put in another bathroom. :) Thank you!!

Trudy Geiger

I had water standing in my floor drain last night from my washing machine leaking. I thought my drain needed to be snaked, but Bill told me it just needed some cleaner put in it to dissolve the gunk in it. So I went and bought some and put it in. He also put the hose on my washer that was a universal size and I had the wrong end on so it leaked all over. Then he didnt even charge me for coming. I was very thankful I called him and it wasnt a major repair for me!

Lee Will

Great experience with Bill! He takes the anxiety from plumbing issues and makes you feel at ease. I have never recalled exclaiming to a contractor, thats all?! when getting the bill, but did just that with Bill and Affordable Plumbing. He and his employee take their job seriously and are professionals in every sense of the word. I personally would use no one else in the Omaha area.

Tobias Howard

I would say that the only thing affordable about them is the name. I called at 8 am they said they would be here at 1. No show at 4 pm, i called again the guy said he was on a job and basically forgot about me. He said it would take am hour to get here. He got here at 5 pm, i had a plug under my toilet, it took him 1 hour to fix, cost 216 dollars. But i can say he did good work.