Roto-Rooter

3120 S Ann Arbor Ave, Oklahoma City, OK 73179, USA

Address:	3120 S Ann Arbor Ave, Oklahoma City, OK 73179, USA
Phone:	+1 405-681-2913
Site:	rotorooterok.com
Rating:	2.6

Location

Photos 34

Reviews 10

Wendy Smith

They blocked me on Facebook because they wont pay me my last paycheck!!! This place is so shady please please go somewhere else dont use a company that wont pay its employees! I talked to office manager and she tells me it was mailed two weeks ago so then I tried talking to the owners and was told I had to wait 10 business days to see if it comes in the mail!! I live down the road cmon seriously!!! How about you stop lying and pay me what you owe me!!! By law you have three days after payday to give me my check and that time has passed!! Will consult with the attorney tomorrow again after getting all my info today! This is so pathetic I have never known a reputable company that wouldnt pay employees what they are owed! When I said I would go to the labor board they told me to due what I felt I neeeed to do! They dont care and makes me wonder what else they dont care and lie about!! Obviously not a reputable company!!! ALSO if you look at the reviews here one is from a current employee and the latest one is from the OWNER himself Chris Brierly! Wow kinda sad when an owner writes his own company a review and acts like he is customer!!!

Rachel Neher

I had backflow into my garage, so I called them. The guy arrived on time (so no complaints there). Once he roto-rooted the line I asked him if that would solve the problem. He said that, no, the garage would still have water backup because there was something wrong with the line. He told me that he thought I had a break in the line somewhere and would need a camera run, which costs $500 or so. He even told me he had a buddy who would come and do it. I couldnt afford to, so thanked him and he left. After continued small backups that they told me werent covered under their 30 day guarantee, we had another large backup of water. I called another plumber, who snaked the main line and told me that there was a backup there and rotorooter just hadnt gone down the line far enough (he used twice as much line as they did). We havent had a problem since. I would not recommend them for any of your plumbing needs. They charge a lot of money and cut corners if they think they can get away with it. You will just end up out a lot of money with your plumbing still blocked up.

Nimisha Shah

Roto Rooter was contracted at my business to fix a leak after hours on 7/7. On 7/8, they called me to tell me they need to send me a new proposal for 6k. I decided to get a 2nd opinion. The 2nd opinion plumber was able to fix the leak in 1 1/2 hours. The other plumber said Roto Rooter did 0 work on the leak and purposely left our business without water so we would agree to the outrageous proposal. Even though I didnt agree to being charged, Roto Rooter decided to charge my card 3k and the invoice states "Could not find leak for 8 hours". I talked to Perry the manager about this and provided a statement from the other plumber and a phone number. The other plumber told me him and Perry talked on 7/17. As of 7/20, I have not gotten a single phone call from Perry. Its really unfortunate that Perry decided it was OK for me to be taken advantage of and then thought it was OK to waste my time and this other plumbers time for evidence he had no intention of using to rectify the situation.

Shelby Swenson

Roto rooter provides quality Drain Cleanings for sure and is an excellent company to use that is well rounded and Very knowledgeable in all plumbing fields. Reading through some of the previous reviews,I can tell there are some upset employees Sabotaging the reviews page as if they have nothing else to do, or as if No one will hire them. They should be reported for there extremely inaccurate reviews and their Egregious remarks. I have used Roto Rooter for many years and will continue to do so because, I believe in the High quality Customer Service and the professionalism I receive from the technicians. The management team at Roto Rooter Provides in house training for in the field situations that allows these young men to become more knowledgeable everyday. Thank you Roto Rooter for your quality, Professionalism and shaping the future for your employees to be successful!

Sixpack Young

This company need some ethical trainings. I used them 3 times within a month, all they did is come out here clean one single drain, and next time go to another one, how easy is to make cash like that!! I offered to hire a camera to check out what the problem was, they said not needed. The girl working as dispatcher yelled at me asking for credit card numbers. I said I last time I paid you was 3 days ago, can I speak to a manager? She said the manager is not here, we need your credit card before we do anything else. I said I dont like your attitude, let me speak to somebody else. She said let me have your credit card number first before you do so. Its crystal clear that this is a unethical and greedy business

Phuong Nguyen

Please note that I had someone from Roto-Rooter come out to fix a plumbing issue before and had good experiences; however, yesterday I had someone from Roto-Rooter come out to fix my slow draining toilets in my home. After approximately 15 minutes, the plumber could not locate my sewer clean out line and called it quits. I was charged $120 for him to come out and fix absolutely nothing... The next morning I had someone from Mr. Rooter come out and within 15 minutes he located the sewer clean out line and fixed the problem for $140. I am very disappointed in the service and PRICING.

Andrew Moss

Roto rooter is great for emergency backups but I would not recommend for actual plumbing work. My house is a raised foundation so we have our plumber on speed dial. My wife called them twice, when my regular company was backed up, for outdoor faucets and the job was more costly and took twice as long as our regular plumbing company (not mentioning names). Its not that they provide bad service or a bad company, I feel that they should stick to rooting.

Johnny Cash

I called Roto-Rooter to REPLACE a bathtub faucet. I tell the guy what I need and he says okay and messes with it for 15 minutes. After that he comes back and tells me a piece is defective and it will have to be replaced. He told me to buy a new faucet and to call him back to install it. He charged me 116.95 to tell me what I told him before he started. I will buy a new faucet, but I will not be using Roto-Rooter to install it.

Aj Kirk

Roto Rooter came out after I have been having so many problems with my past plumbers cutting corners and leaving a mess. They by far exceeded my expectations. They fixed my problems, were professional as you could possibly imagine, and a great group of guys that made me feel safe and in good hands. They are forever going to be my go to guys for all my plumbing needs. Thank you so much!

Chris Clayton

Shelby came out and ran a kitchen line for my father and I. He doesnt play around he got straight to work and was able to perform the work while it was pouring down rain!! He was exceedingly knowledgeable about what was going on and even cleared the branches off my roof. I would recomend him to anyone and everyone! Thank you Roto Rooter. Give that man a raise!!