Genesis Health Club..147th Maple
| Address: | 14651 Sprague St, Omaha, NE 68116, USA |
| Phone: | +1 402-201-2933 |
| Site: | genesishealthclubs.com |
| Rating: | 3.7 |
| Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–9PM 5AM–9PM 5AM–9PM |
Location
Photos 1
Reviews 7
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Chris Stevens
I signed up here when it was LA Fitness who then sold it to 24hr then to Genesis. I went in and signed a form to cancel my account. 30 days go by and I get charged again. I call Genesis and they tell me the manager isnt available and will call back. No one called back. I contact my credit card company and disputed the charge. Again on the 1st of September they charge me again. I call and the male on the phone tells me I need to come in again to sign to cancel my account because they now have a new method of cancellation. I explained I already went there in person and signed their form to cancel. Male says he knows but since they changed their policy I have to come in again. Again the operations manager is out to lunch and will call me back. No one has called me. I have zero commitment to Genesis and have no contracts with them. Their policies dont mean anything. This is now the 3rd time I have told them to cancel my account and apparently they still are not accepting it. Contacting my credit card again to dispute the charge and to put a block on my account to prevent these people from charging my account. *Update. Merchant responded yet still no call from manager. Called again and again, there is no manager available to speak with. Theyve charged me again and again Ive filed a chargeback to get a refund. Chase verified I can dispute this any time they charge me, which I will. Not only did I cancel in person however a chargeback for cancellation is another means of cancelling per Visa. It doesnt matter at this point any reasoning the merchant has. They are charged a fee for every chargeback received so I will gladly take the 5 minutes it takes me to call my credit card company, or the merchant can just cancel my account.
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Eric Novotny
Nothing is ever fixed in this gym.from day one since it was urban active. All of the cardio machines need replaced or new parts to them. Tvs dont work, ear bud plug ins are broken, tv screens fuzzy, noisy dirty machines. The machines are a huge bacteria harboring issue. I think I can speak for most by saying this. There is an extra 30 dollars taken out yearly for broken promises to keep machines in tip top shape. Guess what they are not. This is robbery. I will have a mike mc night channel 6 investigation into this matter. I suppose dues go to managers and staff sitting around. Total fraud to any person who understands fleecing of the consumer. Staff when you check in are more concerned about looking at their cell phones than paying attention to staff. Windows upstairs are filthy and were never cleaned inside. Completely fogged over hazy glaze with dust on them. Trainers have people doing exercises that can and will set you up for orthopedic injuires. This gym an improve and be much better. Management I hope you read this and take action in getting things fixes on this so calley gym.
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Connie T
Ive been a member of this gym for many years & kept my workout file in a cabinet there - through the changes from Urban Active to LA Fitness to 24 Hour Fitness. Two weeks ago, I asked one of the trainers if anything was going to happen to the files with the takeover of 24 hour fitness. He assured me they would be fine. After using my file on Thursday, I arrived today (Sunday) to find that they had all been thrown away!! Brittany, the fitness manager, said they threw out all the files to make room for current clients. Would it not have been appropriate to post a sign stating that they planned to do this a couple weeks ahead of time??? Couldnt the front desk people have been told to prompt clients that they would be cleaning out the files?? I had considered signing up again with a trainer but I will NEVER sign up for personal training services through 24 Hour Fitness. Clearly, they dont care about their prior clients. This is not a way to treat long time loyal clients.
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Taylor Pizinger
Genesis took over the 24 hr fitness clubs in the Omaha metro area this last year. Not much has seemed to have changed, except for the many many advertisements I hear on the radio for a cheaper membership than what I pay and not all are open 24 hrs. The clubs are inconsistent in the classes and amenities that are offered but most have a spin room and a group class room available. Ive never taken a class at the gym as there are no classes in the afternoon which is when I frequently work out. The space and equipment does not seem to get cleaned very often; the equipment frequently has dirt and debris on them even when the gym is fairly empty. I utilize a variety of the gym locations and the dirt seems to be universal. They have a good variety of equipment and work well as a basic gym but Im not sure if I will renew my membership with them after I discovered there was an annual fee that was not discussed at the time of sign-up.
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M May
I absolutely love this fitness center. From the moment I walked in and received a tour I felt so comfortable. The staff and members create a very welcoming environment. I am impressed with the amount of equipment on 2 levels, so I dont feel crowded during peak times. I never have to wait for a treadmill or elliptical to be available. I especially enjoy the womens only private work-out area with the equipment I like to use. They offer a huge array of fitness classes in a fully loaded upscale studio. I love the Zumba instructors! The pool is a huge bonus to me as well. I have only been a member for about a month, but I know that LA Fitness is a great value for such a low membership price. Stop in for a tour like I did...you will be hooked and feel fantastic getting fit.
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David Wollberg
Moved here from Blue Moon a couple years ago. Definitely an upgrade. Maybe a little worried about all the change in ownership. It sounds like it was bought again this morning by Genesis Health Clubs. (To recap: Urban Active (2010 or earlier?)-> LA Fitness (2012) -> 24 Hour (2015) -> Genesis (2016).) This is the most convenient location for me (unless I wanted something small like Anytime Fitness). Everything is pretty clean and well-maintained. The free weight area is much too small, and could use more squat racks/smith machines, as well as a less cramped area for dumbbells. I dont do much cardio, but it always seems that the machines I choose have non-functional TVs. Anyway, great atmosphere, great gym. I hope Genesis can keep it up and make it even better.
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Carol Ann Sloan
I am very concerned as to the staff changes that are at Genesis. Also the are paying staff to just walk around and do nothing. There are at times 3 men walking together. If they are receiving salaries, they should be doing something at the club. Machines are not repaired in a timely manner, TVs do not work, need to play better music than what they play now. I have recently had back surgery so have not been going to the gym, however I stopped in to freeze my account and the "kid" who helped told me I just needed to bring in a Dr note. Wrong, there was paperwork to complete and I did not get it. Very disappointing, I would like to share with Corporate. Another staff member came and helped, but I am still being charged. I will be calling corporate.