U-Haul Moving & Storage at N Rancho Dr
| Address: | 3969 N Rancho Dr, Las Vegas, NV 89130, USA |
| Phone: | +1 702-656-7044 |
| Site: | uhaul.com |
| Rating: | 3.9 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 7AM–5PM |
Location
Photos 1
Reviews 29
P.
P.S. Frontin
Although this location is extremely busy the staff do a good job of handling the crazaay day to day Uhaul chaos, lol. I reserved my truck online and was very well taken care of by Tammie, Anita and the rest of the crew. Any issues that did occur were quickly addressed and definitely handled to my complete satisfaction. I dont expect perfect service because I realize people are human and things rarely are pulled off without some sort of glitch, but as long as the guys and girls at Rancho continue to work hard to make my rental experience a success they will continue to have my business.
AL
alysia walker
Waited in line for an hour and the person behind us asked the lady a question. She got someone else to help them take their reservation. Meanwhile the people who had not just walked in the door and had been waiting like your supposed to had to wait for an hour. Dont pick and chose the people you want to help. Horrible customer service. Then as we are leaving the lady that skipped us is out side talking crap about us. You need a coaching lesson. And to top it off the trailer we ordered wasnt what we ordered.
A
Anonymous User
This was a great facility. The staff is friendly and accommodating. They are fast to equipt you with all of your moving needs. The young lady who helped us, stayed after her shift to take care of us, because we were next in line and she didnt want to make us wait. They show tremendous customer dedication, and theyre equipment is above par to say the least. Thank you for all of your help, you took alot of the stress out of moving:)
KA
Karlotta Justme
My unit was actually broken into and they dont know how long its been!! Gregory the asst mgr was amazing and very professional. However, I have left 5 messages for Anita, manager at N. Rancho and she is too busy to take any calls. The staff needs to be more professional when answering calls instead of acting like it is a hassle! Its been a week and still have no answers, my unit is trashed, nothing looks salvageable.
MA
Matthew Fried
The facility was nice but I actually rented the truck from a different location they sent me to this location anyway the truck is now broken down on me and had lights that didnt work its run rough. And the truck is like 8 years old I realize that you get what you pay for and the price has been very good very competitive but seriously this is not been the best experience
DA
Daniel Oaster
I WOULD AND WILL NEVER GO THERE EVER AGAIN! !! I WENT THERE TOO RENT A TRAILER BECAUSE I JUST BOUGHT 81 ELCAMINO AND HAD TOO TOW IT HOME !!! THE TRAILER WAS GREAT BUT WHEN I DROPPED THE TRAILER OFF THE TOOK AND KEPT MY HITCH OUT OF MY HITCH RECEIVER! !! I WENT BACK 1 DAY LATER WHEN I REALIZED IT WAS Gone AND TALKED THE MANAGER SHE DIDNT want too know A THING !-!!
A
a b
Horrible experience. The truck I rented was barely operable and unsafe to drive. It broke down at the gas station and I was charged $195.00 for not refueling it. When I called to speak to the manager (Anita Bourgeois) she said she would call me back; but she didnt. I came in the next day to resolve the issue and she called me a liar and laughed in my face.
JO
Jon Frost
These folks treated us great at the end of a long move. Somehow the U-Haul system review went through wrong and I wanted to correct that here. Mike even made the effort to call me back after my rental was completed to make sure things were taken care of. I appreciate people who care about customers, and this place does that.
LA
Laura Caraveo
I went into buy mattress bags, and they were very helpful and professional. I also used them in January when I moved, we rented a storage and truck. they were very professional and helpful. The storage areas were clean and they have carts to help you load up storage,
AN
Anna Rodriguez
Unbelievable the attitude of the employee that check in our truck! !!!!! Greeted my son by "the paperwork? " REALLY. ...... I just knew it something hed find to be not right! Sure ENOUGH he made us drive to gas station to put in $1.05! Total
JA
Jared Uraine
Very convinient location, full selection of trucks and service options to match nearly every need. Prompt friendly service with clear explination of contract terms and easy overnight service. My new "go to" for local moving truck needs.
AN
Andrew Van Ness
This U-Haul dealer seems to always have trucks available. Went to another rental location earlier and the lady was mean and didnt have a truck available... so off I went to this location, and had a whole lot of trucks to choose from!!!
TR
Tristan Shaun
Manager Anita and her staff have been cheerfully helpful with each visit I make. Ive been a customer and vendor both, bringing me to appreciate fluid operations and their commitment to meeting on demand moving and storage needs.
KR
Kristina Davis
I have just had a customer service experience that made my Friday! Tammy gives attention and answers questions so efficiently and accurately. That is the easiest part of my move so far. Thank you Tammy and Manager Anita
CH
Chris Gutierrez
Took them over 1 hour to put a hitch attachment on my car. Then chains were not attached correctly. Got pulled over in AZ. The chains were sparking. Luckily, the officer just helped to correct the problem.
ST
Steven Ramos
There was no fuss Pat reserved the truck for us and after a reservation we only had to pay $1.50 extra for going over mileage. Everything was in stock and worked perfectly even the A/C in the truck.
ED
Ed Fulle
Thieves! I dropped my wallet in the truck and before i could cancel the cards there were charges on them. The girl in the front was very obnoxious and rude, so was the musty guy outside.
KA
Kat Lounsbury
After a terrible experience at a different location, Anita made it all right again. She has been incredibly helpful and I will definitely be using this location from now on.
YO
Yoron Boston
Took 2 weeks for them to take a hold of my card when asked about it they had me on hold for more then 20 minutes and never came back to the phone or returned my phone call
NI
Nick Wagner
Nice and clean parking area and interior. Customers returning vehicles were given no instruction on where to return vehicles which made getting out a bit of a nuisance.
DO
Dominic Wilson
Great and honest place rick was super dope great personality, my wife left her phone in the uhaul and they called me with in 5 min telling us we left it. Thanks...
JE
Jeffrey Quigely
Had a reservation for wiring last Sunday, they canceled it the day b4 , hey this is only the 3rd time it happend. Keep up the FANTASTIC scheduling!
PE
Pete Halas
Always have a storage locker available on first floor. In and out without any problems. Friendly, efficient, always a pleasure to do business with.
GI
Gigi Zuniga
Ive tried other locations but this one is the best and the one Ill stick to regardless of where Im moving to.
JA
jacob silva
Very quick service I do my reservation online and I just go and pick my truck ready to go was easy and great
CY
Cynthia Sedman
They are efficient getting you your rental quickly and not wasting your time. Check-in is even quicker.
JA
Jack Farnham
Perfect operation very professional. a refreshing change to work with a professional outfit!
BR
brandon james
The best place in Vegas to get movers theyre standing outside as u pull in, ready for work
KA
Karen Fletcher
Awful experience with front counter customer Service Male supervisor had to get involved