Supercuts

200 S Main St, West Lebanon, NH 03784, USA

Address:	200 S Main St, West Lebanon, NH 03784, USA
Phone:	+1 603-298-8320
Site:	supercuts.com
Rating:	3.6
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 8AM–7PM 9AM–5PM

Location

Photos 29

Reviews 24

Karl Stanford

Im not sure who posts the good reviews for this place, but yesterday was my last trip there for sure. I used their site to view the wait time (30 minutes) and "checked in" before I left home, then drove the 30 minutes to the shop. I got there at 3:15 p.m and was told "Im sorry, we arent taking any more people today." When I told them that I had checked in at, the smiling woman said, "Oh, weve had over an hour wait for about two hours now. We have been having some trouble with our app sometimes"...without so much as a hint of an apology. I started to mention the famous Seinfeld episode about "taking a reservation vs. keeping a reservation," but realized that she was way too young. Ive gone to Supercuts a few times in the last year, usually because of the convenience...because the job they have done has never been all that great. Rest assured, theyve seen the last dollar from my wallet! Avoid this place!

FourthofJuly CrystalLake

Beyond busy. You would think they would hire more staff... they tend to stand and talk about life" rather then help those costumers that are waiting. I once did an official complaint on the Supercuts website and was mocked by one of the ladies working there. This is small town and people talk. Costumer service is key to this area. I finally found the corporate contact information and plan to contact them directly. They should really look into how the management (and I use that term lightly) is handling this branch. Thanks Supercuts for the $2.00 off coupon... too little too late. Those in the area should support the local businesses and boycott this rude establishment.

Sam Smith

Ive always gotten haircuts that never suit me perfectly and overwhelm my face and figure. I had a very vague idea of what I wanted to do with my hair, but one of the hairstylists here had a few ideas and I just let her run with it. My hair has never looked so good; I got so many compliments on it for the first time in my life!! Although she was a bit impatient (my friend kept asking many questions), I still give 5 stars for the quality of the haircut and her style expertise. I dont live in the area, so Im hesitant to get future haircuts elsewhere. Truly worth it!

Josh Douglas

Omg its crazy that it gets busy and these hair wizards cant magically cut everyones hair instantly. How dare they let other people show up earlier than you and plan their day better then you! They shouldve sent everyone away to anticipate YOU! Cuz its all about YOU! If you have a problem waiting, i think you should get to go first so they can do yours in 15secs and butcher it so you can get out fast. They can take their time with my hair. Or if youre in a hurry, go to the school of hair design and let them butcher your hair XD

Eleanor Bronder-Major

This is a good place to get your hair cut. I am impressed with the staffs professionalism every time I go there. Even when they are faced with a waiting room full of stressed and annoyed people, they remain patient and helpful--no mean feat! I also appreciate how knowledgeable the staff is here. They are always giving me tips about how to take care of my hair, but in a tactful and helpful way. Plus, my hair looks great :)

Rebekah Anderson

I got my eyebrows waxed + haircut and my hairstylist did a GREAT job. Definitely a hit or miss depending on who is working that day though. I went on a Sunday and had about a 20 minute wait which gave me time to decide if I was going to trust my eyebrows and hair with one of the ladies. I would recommend this place, nonetheless as I had a good experience.

Kelly Rowland

Admittedly, at times depending on what new girl they hire, it may be hit or miss and I have been disappointed in the past, but I chalk that up to poor communication on my end. I go exclusively to Alice. She is such a talented artist.

Kerry Terrien

Third time I tried the call ahead service. They clearly cannot figure this out. I waited for 45 minutes as the person I had requested took three walk-ins before me and then went on break. I walked out without a haircut.

Kelley Herro

Always busy, rude service and there is no point in calling to make and appointment. They will take who they feel like taking. They have two people to answer 1 phone and only three stylists. That makes sense, clearly.

Peter Aher

They dont accept checks and have no signs stating so. I was told 45 min wait and turned out to be 90 mins and then was told about checks but they never said so when I first asked when first arrived.

Will Johnson

The haircut was okay, but their prices have gone up quite a lot, and after telling us it would be 35 to 45 minutes it was an hour and a half before they got to us.

Bill Riz

always professional though understaffed, service is not bad, surprised seeing all these poor reviews. Weekends are busy like any other salon.

Tim Cardwell

Good place for a cut and wash but the waiting time can be unreasonable. Not into waiting over an hour to get a haircut. Otherwise 5 stars.

ExploreTheZone !

Sooooooooooo busy. Waited 5 hours for a 5 minute cut. Staff was not nice. So massively understaffed. Wish they had a better service.

Nikhil Karkare

I always go to Supercuts. They provide a good service and I like using their app to check-in online and reach there right on time.

Sean Jackson

These guys are great. I have had a couple different stylists on separate occasions and they have consistently been great!

Mother Tornato

Inexpensive and they do a fine job, but its never a three hour tour. Even with an appointment you must plan on waiting.