|Address:||59 N Main St, Allentown, NJ 08501, USA|
|Working:||7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed|
Craig, the way you lashed out at me on the phone on Friday, July 14, was appalling. How could you treat any customer like that? You implied that I was cheap because I never tip your men. I will admit that on one occasion, you did not charge me for the ten minutes it took one of your men to polish my headlight covers, and I did not tip him. That was wrong. Except for that one occasion, you have charged me for everything you do, whether a big job or small job. I pay YOU for YOUR work. I did not know body shop customers were obliged to tip the men in the shop. You told me I take advantage of you. Hows that? I HAD been a loyal customer of yours for five years. You told me you didnt want to deal with my personality if something went wrong on a job. What does that mean? Instead of arguing with you on the phone, I hung up on you. I called you back and asked you if you wanted to apologize to me. You continued to berate me and insult me. Instead of arguing with you, I hung up on you a second time. I have always treated you with respect. I have always treated your wife, Teresa, with respect. I have always treated your son, whenever he was in the office, with respect. I have always treated your staff with respect. And I have always treated other customers in your office with respect. I hope everyone that reads this review understands that Craig Ludwig holds grudges against customers he deems unworthy of his services. Craig Ludwig, you should be ashamed of yourself. What kind of a deeply religious, supposedly moral person, treats people the way you treated me? You have truly disappointed me. Finally, wont you share with me, as well as with anyone else that reads this, what exactly I did and/or said to so deeply offend you?
Amazing people, amazing service, amazing workmanship...I cannot say enough great things about Allentown Auto Body! I would 110% recommend this shop to anyone and everyone looking for good quality work done by the most honest, humble, and sweet people. Teresa and Craig are a breath of fresh air and remind you that good people do still exist in the world! I dropped my car off all banged up and picked her up like she was brand new out of the dealership. They renewed my love for my car and I am now a customer for life!
Awesome the best auto body around.Craig and Teresa are lovely owners. The shop doors extraordinary work. Member any issues the customer is alleys treated right.....wish there wetter ten stars
I never felt like a customer or even a stranger here. To have work done by Craig and Teresa is like being welcomed into their home. They take care of you and your car. Great place, seriously!
Friendly and courteous + excellent work!