Firestone Complete Auto Care

292 Springfield Ave, Berkeley Heights, NJ 07922, USA

Address:	292 Springfield Ave, Berkeley Heights, NJ 07922, USA
Phone:	+1 908-219-6113
Site:	firestonecompleteautocare.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 3

Reviews 23

Jenny Tan

We live closeby so my husband always brought our car there for service. We had no issue before. However this time it really drove me crazy. I brought my car for routine maintenance in early September. They told me my car need to change brake shoe. After the work was done I drove home, my car was in our garage for two weeks since I was on vacation. When I get back I noticed the squeaky sound which I send my car back to them. However whatever they did make the noise louder. I send my car back to them again. This time they fixed it by replacing with new brake shoe. So far my card has no noise yet ( hope that will last). However two days after I took my car back, my husband told me one of the wheel cap is missing ( i only drove less than 4 miles in these two days and there was no pot holes on the road). Not happy about it.

Rahul Deb Mukherji

I had the most nightmarish experience at Firestone Berkeley Heights store. I visited to just get my tires replaced and Balancing done. Firstly, they did replace it but by mistake they swapped some other customers tires into mine. I revisited them and they fixed the issue. However, I started getting the TPMS warning once I left their store. Also, the wheel balancing and alignment was horrible. The car is moving towards right when kept straight. The story doesnt end here. Now, I am getting a Emission control check warning which makes me suspect some goof up from the Firestone mechanics as I see a difference in the running of my car. If you love your car avoid going to this place.

Anonymous User

Sept 2011 Ive been at this location twice before for an oil change and things went well. My last visit they told me I needed struts and front bearings for my car. It would cost over $1000.00. I wanted a second opinion. I went to my normal mechanic. They couldnt find any problem with the front end. Three months later I took the same car to the dealership. Again, they couldnt fine anything wrong with the front end WATCH OUT THESE GUYS ARE NOT HONEST.

Ana Banana

Just ONCE I would like to bring the car in for service and NOT have additional costs. It seems to me that they have a large turnover rate with their staff. Just when you are comfortable with a technician he gets "moved" to another location. I go here because its convenient; do I trust them?

Anonymous User

Terrible service, I arrived in the morning to get new tires. The car was supposed to be done at noon. When I showed up, car had not moved. Nodbody seemed to care, it was only after persistent badgering that my car was moved. The tires are good but the service at this location is horrible.

Anonymous User

Rippoff... They claimed to have fixed my flat tire which had a bad valve. Charged me $22 for it.The next day same tire was flat and the cause was the bad valve...turned out they never changed the valve.I had the valve changed for only $7 from an other place.

Joseph Panshi

Worst place to consider in an emergency. Everywhere else closed and you have your own items or spare? Nope, you need to use their sourced items, which they probably mark up anyway. Do yourself a favor, and consider a local indie mechanic or gas station.

Risa G

I have been using Firestone since 2001 when I moved to the area-have always found them convenient, competent, affordable and fair. I use them for regular maintenance, tires, as well as emergency service on three different vehicles-old, new, sedan and suv.

Giridhar Varma

When I did walk in they told me they were busy.... I said ok tell me when I can I come back.... and they give me an appointment. I come back to find out they say they r busy and cant handle it... wasted my time for no reason.

Paarin Mehta

Always a good experience here. Prices for tires are very competitive and installation prices are good. Ive used them for some general maintenance as well and theyve been solid.

j. scott Schoeb

Each time I go in there, they could not be more pleasant and professional. I have wheels exchanged for the winter and cant believe it only costs 20 bucks.

Kenneth Pecca

Always a great experience with the team at Berkley Heights Firestone. Knowledgeable and always get what I need for my vehicles at the right price.

Emilio Fernando

Skilled proficient technician "Tim"- been with the shop for 15 years, competitive prices, clean comfortable wait area.

Shams Sh

Racist crew, They do not want to help you, even when you tell them it is emergency.. HORRIBLE SERVICE

Sai Sarat Chandra

Always go here to get the right repairs done. Staff is courteous and try to save you money

Giuseppe Salerno

Tom & his Crew really know cars . Get you in and out fast ASAP.

Shengyu chen

Place to get oil changed. Standard service. Pretty friendly.