|Address:||38 Main St, Bradley Beach, NJ 07720, USA|
|Working:||7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–12PM Closed|
If I could give them a lower rating, I would. There are a few things that I could complain about, but Ill stick with the main one. When I got my van back, the doghouse (the part that covers the engine) wasnt latched on properly, nor was the radio connected and they had ripped a hole in my leather armrest. I knew they could at least fix the 1st 2 issues, so I took it back to them and rather than fixing it on the spot (since they didnt do it right the first time) I was put at the back of the line and had to leave my van overnight so they could fix it. Once I picked up my van, it took me a couple of days, but I eventually noticed the straw that broke the camels back. Their mechanics didnt know how to put the doghouse back on properly so instead of calling to tell me that, they screwed it in. Thats right, they put a screw on each side through my dash without even asking me. If you value your car, take it somewhere else.
These guys have no idea what they are doing. I was warned by another person to stay away. But, I didnt listen. Stanley the owner is a crook. I went in for an alignment. The guy never put my car on a lift just turned my wheel and started wrenching away. After 1 minute said he was done. My steering wheel was still not straight. And wanted $89 for a full alignment. Then whan I stated that he did nothing to the car and my steering wheel was still not straight...he added for another $25 I can pull the wheel and straighten it. This guy did absolutly nothing to my car and wanted to get paid. STAY AWAY!!!!!!
I just called Bradley Car Care and spoke with LLOYD who told me he had lots of people in the office and couldnt talk....HE HUNG UP ON ME !!!! I immediately called back and told me how shocked I was that he hung up on me....he said sorry and hung up on me again....I HAVE LIVED IN BRADLEY BEACH MY ENTIRE LIFE !!!! DO NOT USE THESE GUYS.....I am beyond shocked, and I demanded that the owner, which Stanley is not, to return my call immediately.
I have been using the services of Bradley Car Care for the last 15 years. They are extremely helpful and have always gone above and beyond to help me out. I have never been given the hard sell on items that I really didnt need. Instead I have been told "you will need to plan for brakes in about X months" or whatever, is approporiate rather than convince me to buy then right then. Great service and I would recommend them to anyone!
Went in to fix a failed emission test - replaced my catalytic converter and got me through the test - I checked on the billing and they charged my DOUBLE what the part actually costs. Raised the issue and was told tough - thats the price - liars - all the parts stores in the area had the exact part for half the price.