Address: | 1001 S 4th St, Camden, NJ 08103, USA |
Phone: | +1 856-541-0494 |
Site: | mayfuneralhomes.com |
Rating: | 3.5 |
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Repair King King
They gave a nice funeral, however its just ALL BUSINESS. They smile in your face and do what any good Salesperson would do...they SELL. Then after they collect their money, to cordial show stops. They did a normal job for the funeral just as well as any other funeral home would Im sure. But however afterwards they get nasty quick want to comes to collecting the money. It took a few weeks to setup the estate account. But I called them and asked him what was outstanding balance. They gave it to me and I paid it. I thought that was the end of the story. What followed was a nasty pattern of malicious purposes to collect money. They immediately started sending collection letters to my other family member who had nothing to do with the finances. I got to the point where they are now 3 years later, have an attorney attempting to collect thousands of dollars from my elderly family member who has nothing to do with the situation anymore. I attempted to clarify information with them and remind them of the scenario but they dont care 1oz about putting any effort into checking the records to see if they made a mistake. They get nasty with you really quick. Its not the same person that you meet with her trying to sell you the funeral package. Its the other face, the face that they display when you turn your back and theyve already collected the check and they dont need anything else from you. Ive heard plenty of stories about them now that Ive told people my story. It said that you dont know these things going into it. Its more sad that a business that is a funeral home which is representing a sensitive time in someones life and a scenario where they should be sensitive to understanding their business and that theyre dealing with multiple family members and most likely a estate money. I wouldnt feel the way I did if all they had was a little bit of patience and they didnt talk to you like you were arguing with a spouse. Theyve been extremely argumentative and unwilling to simply check the records. They dont care. And they definitely have an attitude about it if you question them, especially with elderly people. They know that I was the one who paid for everything and I was a contact for everything. But they never contacted me to collect money they went after my unknowing family member and attempted to collect money that was already paid from her and even sold the account to a collection agency which will now damage her credit and shes very upset about the situation. To say the least. I dont need to rant on any further. So all Im saying is this, I would definitely recommend checking out another company. Integrity is something that they cant sell in their packages. You have this assumption that a funeral home is close to the church and because the church is close to God that they would maintain some sort of ethical or moral integrity when doing business with people. Theyre just as bad as sleazy car sales people. Its a very unfortunate situation and Ive lost respect for not only their brand that theyre supposed to be standing by. But more so for the individuals at the funeral home, namely Tony. May funeral home, you guys are disgrace to what you should be representing. Youve broken my trust and the trust of my family is horrible that you act this way now that youve already sold your package and did your sales men techniques to acquire what you wanted. Now that you got what you wanted you guys have just been nasty to deal with. Your site is filled with all the taglines of a sales person. It says because "we care" and that youre filled with "sympathy and understanding". Thats a bold face lie its bullshit! I would grab a shovel and dig a hole myself before I ever used your company again.
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Anonymous User
I would like to share with the public about May Funeral Home and how they care about "Grieving Families" that are of in need of support and comfort during there bereavement. They look at every family member as a source of income for every one of there family Vacations. By law how can one INC business have 5 locations with only one funeral director. I have seen and heard many complaints about there lack of empathy and understanding during such a difficult time in any family members life. Please do not take your loved one to May Funeral Home since they are not legally equipped to handle any Human Remains because they have their unlicensed Children that work at each facility practicing on your loved one. Do not become a victim of fraud and greed with unlicensed Unprofessional Employees. Some one needs to report them to the State a FYI if you are faced with tragic loss of a newborn please understand that if you choose to cremate your beloved child you will be charged $890 by which this is all profit to May Funeral Home, since they are not charged to cremate infants.
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Marquita Stanton
May Funeral home has served our family numerous times over many years. Always exceptional service!!I would and have recommend Mays to others and one day when God calls me home May will service me as well!!