Address: | 1175 Marlkress Rd, Cherry Hill, NJ 08003, USA |
Phone: | +1 856-424-2267 |
Site: | usps.com |
Rating: | 2.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
PA
Pao Arg
Ugh! So frustrating dealing with staff at this USPS! They lost my package and instead of apologizing, the older guy kind of laughed it off and told me there was nothing to do about it, it was lost. On top of that, the mail delivery person that comes to my street is the laziest and moodiest person Ive ever met. If any package needs signature confirmation, he just leaves the "sorry we missed you" notice even though Im usually home. I guess its too much work to get his butt off the truck and walk to the front door to do his job. And God forbid you shovel snow near the mail box so he needs to get off his truck to deliver the mail. He will yell at you and skip your house. Awful. Just awful.
LI
LINDSAY CARLSON
Is there an option for zero stars? Why have a phone number if there is no one to answer? I have called 16 times today until the phone stops ringing. I livevin a condo complex and our packages are placed in a box below our mail boxes and we receive a key to open it. The key was unlabeled and I checked all 24 boxes for the complex and it did not open a single one. The package is a gift for tomorrow. I am beyond annoyed. USPS continually provides poor service, I would prefer all deliveries to be fed-ex or ups direct, no drop offs to the post office because of their faulty equipment.
A
Anonymous User
I had a package come to me at my old address and since Ive forwarded my mail I have not received a slip with a tracking number for the package. I called to inquire if a package was being held for me or if it had passed through this post office and this person was INCREDIBLY rude and very unhelpful. It only required him answering my questions in a polite manner and he was just very rude.
KA
Kathy Smith
When I cancelled my post office box after the summer, I did not receive mail for a week and half. Make numerous calls, only to be told they would look into it and call my back. Which never happened. I had to call them back only to be told again someone would call me back. You usually have to call 3 to 4 times before someone answers the phone. Horrible service from management.
TA
Taylor Loiacono
I have called 7 times now within the past 48 hours and have yet to recieve any service. UPS informed me that my local USPS mustve lost my package worth $198 or must be holding it- yet they have yet to answer me??? I want to know what is going on... 0/10 would recommend this service. Not the first time this has happened (in regards to losing my packages).
AN
Anthony Galantino
No one ever answers the phone and ALL MAILBOXES are FULL so you can never leave a message! Welcome to USPS! No wonder Fedex, UPS and even small companies like Laser Ship are taking over and doing 100 percent better job!
MA
Mark McEvoy
Shockingly, the comment(s) about a 2 hour wait time are true. Im currently waiting for a rep, with the computer-generated voice stating a 2 hour and 10 minute wait time! Amazing!!!
C.
C. H. Cohen
The Post Master at this location will listen to anything and everything you have a concern about and go out of his way to help you resolve whatever your issue may be.
CH
Christine delanoy
No one answers the phone,message box full.I was home when the package was delivered yet it is nowhere to be found.Needed it today so I am screwed.
DA
David King
This is the best Post Office. I have never had a problem in the better than five years living here. My carrier is awesome.
PI
pinyminoy 1
The worker threw my package not gently toss but THREW it into a bin. I was shocked at how they treat my packages.
TA
Tara Murray
Missed scheduled pick ups and you cant get anyone on the phone. VOICE MAIL BOXES ARE FULL, ALWAYS.
JO
John Beauchamp
Two hours wait time for a phone call? It is no wonder they are going out of business.
MA
Marty Miller
Always have to wait while employees chit chat needlessly. No organization
MA
Marc Meltzer
Staff is always friendly
GU
Gus Marsali
They work hard to serve
JU
Julie N
Worst customer service