Hunterdon Lock & Safe, Inc.

Address:	41 Mine St, Flemington, NJ 08822, USA
Phone:	+1 908-788-9696
Site:	hunterdonlock.com
Rating:	3.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 3

Reviews 8

Evan Shea

Brought in a Thule car roof box with a key broken off in the lock. They expected to be able to extract it and immediately sprayed a "lubricant" into the lock and told us theyd call if/when they got it out. After several days I called to see what was up and spoke to a very friendly gentleman who said it was being stubborn but hed get more info and call back . He did ask if I had tried to glue the broken key back together because, apparently, people do that. I said no (which I truly hadnt...who would ever think that would work!?) and he told me there was some kind of gunk in the lock causing trouble. A few hours later, a got a call back from what sounded like an older gentleman who said they couldnt get the key out and blamed much of the trouble on "whatever the liquid is poured down the side of the case." I told him I absolutely put nothing in the lock, liquid or otherwise. He seemed disbelieving. I then asked if there were any alternative fixes such as drilling the lock but he wasnt interested. When my wife went to pick up the case, she immediately saw the "liquid" the gentleman mentioned...she described it as looking like silver spray paint on the lock. She asked what it was and, again, the gentleman insisted it must have been from us...that their lubricant does not stain. My wife insisted it was not dropped off like that and he just shrugged. Im only giving them two stars because at least they didnt charge us for the labor.

William Rakay

I came to Hunterdon Lock & Safe with a difficult to solve front door lock, handle & deadbolt problem from a 28 year old door in Beaver Brook. Jim knew exactly what we were dealing with and not only did they solve the matching exterior problem (anyone who has dealt with home owner associations knows what I mean), they guided me through every step of the replacement without requiring a visit and saved us hundreds of dollars by finding a solution to our existing hardware rather than buying an expensive new set. At every turn, Jim and his staff had only one concern...how to solve the problem the most efficient way and save the customer money. Being a Realtor for the last 10 years, I have some experience with door lock issues. I now trust all my door hardware and lock issues to Hunterdon Lock and Safe.

David Bowser

Helpful and friendly. I have used them twice. Once I had to get a duplicate of an old car key that they didnt have a blank for. They did the cut even though I bought the blank myself, and other places would not do the cut unless I bought the blank from them. The other was to replace a busted lock at my house. They came out that day and replaced only the parts that needed to be replaced and so the bulk of the charge was for the trip out to my house.

Greg Baker

I have never made an online review before but I am going out of my way to warn you about this company. Terrible costumer service and attitude! Trust me you dont want to deal with this " family business". Will never use them again! Stay away!

Abdul-Rahman Husain

5 Star Service. Child locked herself in her bedroom and after trying for 1 hour to get her out, I called Hunterdon Lock. They came within 5 minutes and got her out in 1 minute. 5 star service and courtesy!!

Robert Kafarski

Called me back one time. After that did not return calls. I called him three times no calls returned . Said he would call me twice never did. I gave up on him and went with a competitor.

Lori Serrani

Chuck and Jim are so kind, caring and helpful. Very professional and they really cared about helping me feel safe! Ive used them twice and wouldnt hesitate to call them again!

D Trace

They are great! Service with a smile, always professional! Have been a customer for many years!