Address: | 500 NJ-73 E12, Marlton, NJ 08053, USA |
Phone: | +1 856-985-0700 |
Site: | suedesalonspa.com |
Rating: | 4.8 |
Working: | 11AM–8PM 8AM–9:30PM 8AM–8PM 8AM–9:30PM 8AM–9PM 8AM–5PM 9AM–4PM |
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Sharon Jiang
This was my very first time at Suede Salon. I came because there was a lot of 5 star reviews on google. I went with my little sister on June 20. My sister loves her hair done by Cheryl. Unfortunately, I dont like my hair at all (done by Gina). When I went in, it was busy and packed with people. After my hair was done, I gave it a week, just to see if I like it. You know, like breaking in new shoes? Unfortunately, everyday that has past made me feel more ugly. My hair looks nothing like any of the pictures that I showed her. I had dyed my hair before. Once when I was 15 and once last year. Sure, I got a couple of split ends, but it was nothing like this, where my hair can’t be brushed without having a lot of hair breakage. I generally brush my hair no more than 15 times and it’s quite smooth. After going to the salon and got my hair done by Gina, even after 67 times of brushing it, it’s still knotting. The texture is very dry, course, and web-like. After getting my hair done by Gina, no one told me I looked good. My grandma told me that I have a lion’s mane because it’s so fluffy. Gina told me that she will leave the color in for 10 mins. She didn’t come back until about 20 mins later. I know it was past 10 mins because the lady who was next to me had a timer dryer for 10 mins and I sat for a long time after the lady’s time was up. I don’t know if my hair was damaged because the dye was left in too long, but please help me. I feel so ugly right now. Also, my hair was not flawlessly blended. The transition was pretty blunt and one side is blonder than the other and one side has a random bright blonde piece. Lastly, when Gina colored my fringe, it’s uneven. One side is higher than the other. I did not do anything with my hair, except take a shower and air dry it. Since I saw my hair was already dry and damaged after the salon, I didnt think it was wise to straighten or curl my hair. I paid $200 for this, and I feel so ripped off.
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Sharona Jina
I was dissatisfied with their costumer service. One girl tells me one thing, and another girl tells me another. I wanted to refund two hair products: not open, not used, and had the receipt. I called on the day I got it and asked Amanda, "What is your return policy?" She said, "As long as its not open/used, you can return it and well give the money back." I live an hour and a half away. Since I just got back from there, I wasnt going to drive and hour and a half again the same day. So I called again to verify if they can return the money back to me and the second girl Michele said, "We can only return store credit for hair products." Im a working student with minimal wage pay, and these hair products were expensive. I only bought them because my hair was butchered by them in the first place. But when they fixed the texture of my hair, it turned out that I didnt need the products. I kept begging to please refund me because no where in the store did I see their return policy and no where online was their refund policy was found. When I spoke to the owner, she said, "Come in and get another hair product for a lesser price and we will pay you the difference." So I drove an hour and a half (I live in AC) back to the salon, and did just that. but the product I chose for a lesser deal was still quite pricey (even though that was the cheapest one I could find). -.-
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Angela Barnshaw
I have been having my hair cut and colored at Suede for 2 years, at this point. Its been such a positive experience, overall, that I feel its necessary to sing their praises online. There is a positive energy and a commitment to creative excellence unlike anything Ive found in South Jersey since moving to the area in 2006. For color, I recommend with GREAT ENTHUSIASM: Dina Rae Patane. For a fabulous cut and wonderful experience getting the cut, you will have the best experience with Michael Sparks or Sal Patane. They are both wildly professional and highly skilled. Another stylist Ive not had cut my hair that I would love to try - the people who get up from her chair look stunning - is Susan...so creative and talented. Frankly, there might just be more talented under the roof of Suede than all salons in this area combined. Ha! Yes, they are that good, and it is that high quality of an experience - comfortable excellence is the best way I could describe. It is boisterous so if you are looking for a relaxing atmosphere, you will not find it at Suede. They do have a small spa area with rooms for massage/facial/wax, though the pedicure area is attached and tends to be noisy. Their spa services seem to be sufficient but by far, hair cut/color is what they do best.
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Anonymous User
I had a great time at Suede. I had gotten a gift card to Suede and had no idea what to expect. The staff was friendly, the decor was fun and the services were awesome. I had a massage, facial, manicure and pedicure. Each person I met with (Lisa, Kelly, and Farzana, respectively) had good tips for me to leave with and could not have been nicer. The lunch served with my package was also pretty good. The massage area feels like a separate universe from the salon area. The front of the salon feels very sterile and industrial, while the spa area (closed off with double doors) feels like a martini lounge with red walls, red furniture and a fish tank. A great way to spend the day.
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Megan Minnion
I absolutely LOVE how Sarah did my hair for my wedding. She was fantastic! She did my hair exactly how I wanted it and my curls stayed in the whole day. Sarah was not only very talented but also very professional and I am so glad she was able to do my hair for my wedding! All of my bridesmaids also got their hair done at Suede and they all looked great! The service that we had the morning of my wedding was fantastic! The staff was very good about making sure we got out on time and they were all very professional. Mercedes was helping us out the whole time we were there and she was great! I am so happy I choose Suede salon to do my wedding/bridal party!
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CarolMike Maglione
When I called for my first hair appointment at Suede, I was asked questions about my hair. The reason: so that one of their talented stylists would best be suited to work with my hair type.The front desk made me feel comfortable; friendly yet professional. I was greeted and introduced to Joanna, the best hair stylist I have been to in ages. She knew exactly what was best for me and made great suggestions. I have never walked out of a hair salon happier and more confident in my appearance and my smile showed it. I felt wonderful! Joanna is extremely talented and has a great personality.I cant wait for my highlights!
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Amanda Zhou
When I showed the colorist what kind of hair color I wanted, she straight up told me that I wouldnt look good in it. That made me wonder,"Is she just saying that because she cant do the color? Because every ethnicity that worn this color looks good in it." I gave her several pictures. And if she could make my hair turn out like anyone of the pics I showed her, I wouldve appreciated. But my hair didnt come out like anything I showed her. My hair looked so ratchet! And she didnt even style or blow dry it for me! Worst salon ever.