Address: | 199 Powers St, New Brunswick, NJ 08901, USA |
Phone: | +1 732-246-7077 |
Site: | brunswicktireandauto.com |
Rating: | 4.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
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JINGDAO QIAN
install one of the pedal pad,the brake one on the left in picture. OEM pedal pads installing labor at dealership was $20/2installed . Here I got a super price of $62.3 /1 pedal installed. And the pictures showed what we got. The pedal was NOT installed, they just PUT it on. Im not sure if you can see a gap between shinny pad and the metal body of brake pedal. Which should be Embedded. The rubber bolt on the behind was not properly used. Guess what happens when you need hitting brake hard? It can be a crimminal case. What is more, a crack was installed properly on door panel, and its free!! The whole work continues from 8:30 to 12:50. It must be really hard to do so. Thats my personal experience. BTW , I came here cause its highest rating on google in this area. Last time I came for tyre rotation , it took $26 and performed great. cannot understand how the experience is so different from other guys, can you show some image for your 5 stars? What magic have you got on your cars? The owner Jaime was extremely courteous and patient and told me the family has been in auto repairing business for 40 years. OH. Can you get the job done with 40-year experience, and 3 times cost as dealership , maybe without make a hole on panel, and in less than 3 hours?
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J S
Brunswick Tire and Auto is the best car repair shop lve been to. Jaime and the staff are very professional and honest and are the ones you can really trust. Our car broke down on NJ turnpike near exit 9. Not very familiar with the area we checked the map and found Brunswick Tire and Auto has the highest customer rating and close by. So we went and left the car there and really didnt know what to expect. It turned out the reviewers were correct! They checked the car and explained everything in detail. Jaime even texted pictures to us while the repair was in progress. There was a metal pipe that was no longer available, we agreed they could replace with a heat resistant rubber hose. However, during the day Jaime told us "I changed my mind. Ill hand-make a steel pipe for you so it can last longer." As a result, Jaime, Yana and their staff had to work an extra hour and a half after 6 pm to get the work done so we could get the car back that day. We offered to pay more than the agreed price but Jaime refused to accept. All in all, it was a great experience with Brunswick Tire and Auto. I would highly recommend anyone who needs car repaired or service to go to Jaime.
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Yuriy Shikhanovich
I think this is my new permanent mechanic. I read the rest of the reviews and they looked good so I decided to try it. The customer service here is great. I told them my issues (the dealership told me I needed new breaks, and rotors and a new caliper, but of course wanted a LOT of money to fix it). They double checked everything (the caliper did NOT need to be replaced), gave me a price (which was less then half of what the dealership wanted). Everything got done in a good amount of time. They even dropped me off and picked me up (I was in Robert Wood Johnson at the time). Theyre a small business, who are doing what small business should be doing if they want to be successful - good customer service & reasonable prices. If youre looking for a repair shop, def. check these guys out.
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E A Peters
I was driving to work on 18 when my front brakes failed. It was 7:30 in the morning and I had no idea where to get my truck taken in New Brunswick so I secured my truck, walked to my office and found Brunswick Tire and Auto on the web. Their ratings looked great and the shop was close to my job. I had the truck towed. Jaime went over everything with me and then gave me a lift back to my office. They managed to get new rotors, calipers, etc on the front and clean and service the rear as well as flush the brake lines in time for me to go home on a Friday. They are friendly and great at what they do and go above and beyond.
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Vignesh Gowri Manoharan
Jaime and the staff are very friendly and professional. I serviced my 2004 Accord , first time in Brunswick Tire & Auto. Although the bill was a little more than what I had expected, the car required all the changed Jaime suggested. After I had to come back twice to check very minor issues and they didnt charge me a penny. To me that says a lot. This place operates, in perfect way of how all small business should operate, building relationships with customers. I will not look further for any other service station as long as I am living in the area. I suggested to a friend and he also had a very positive experience
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Karen Leu
I went here for my first oil change and was wary of extra fees and being pressured for unwanted services, but instead was pleasantly surprised by the friendly and honest people who worked there. I was assured that they wouldnt tack on any extra charges without my permission, and the lady at the desk was very informative and patient when it was clear I didnt know anything about car maintenance. The office I waited in during the very reasonable service time was clean, and the environment very comfortable. Im very satisfied and highly recommend this place.
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Manoj Joshi
I am truly impressed with Brunswick Tire & Auto. 1. The staff: Polite, Great listeners, helping with smile. 2. Facility: Clean and welcoming. 3. Price: Yes. Reasonable... and most of the time better than their competitors. 4. Time to get your issue resolved: The team was quick to understand, diagnose and fix my issue. 5. Over all Experience: I would not only give them A++ and 5 Stars but also strongly recommend them to all my family and friends. At least give them an opportunity to serve you at least once and then you can decide.
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Leah Mojica
Excellent customer service! Jamie (the owner) gave me a ride home after asking me if I have other things I need to do back home since my car repairs will take several hours and then he picked me up again after my car is done so I can test drive it as well. He will also personally check your car by driving it around once you come in, so he can assess what needs to be done. The estimates given to me over the phone were the same amount they asked from me when I came to the shop. They definitely gained a loyal customer in me.
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Cody Bishop
Jaime and the staff at Brunswick Tire and Auto were very helpful, professional and courteous. It was the first time my car needed a major repair since I moved to New Jersey. I am very glad that I found them and I will definitely be back if I need any future repairs. They were able to take my car without prior appointment and have all the repairs done the same day. The prices were reasonable and the service was exceptional. I will definitely be recommending Brunswick Tire and Auto to everyone I know. Thank you!
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Jamin Lam
Jay was extremely honest with what I needed to get fixed and when. From what I figured out from the invoice, the labor rate is about half that of a dealership and it is fair because they work quite fast. A front brake pad and rotor full set replacement cost me about the same as what the dealership charged me last time except the dealer only did a resurfacing. They will give you repair suggestions on a print out so you can take it home and research it yourself. All in all, theyre honest and charge a fair price.