FlatRate Moving
| Address: | 99 Evergreen Ave, Newark, NJ 07114, USA |
| Phone: | +1 973-710-1800 |
| Site: | flatrate.com |
| Rating: | 3.5 |
Location
Photos 14
Reviews 6
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Anthony Abernathy
I used to work for the company the staff has no consideration and the management just pushes things off. Just the heads up. Dont take your chances. I wanted to believe they have the customers best interest involved but the bottom line only matters to them. Ive seen customers get charge ridiculous amounts of money for a misleading service and they are not transparent and you will get the run around if you dont just accepted mediocre service. To sum it up there are some good people that work in the company but are subject to the mistreatment of upper management such as the ridiculous hours and low pay (I can tell because I worked there for a whole year and never got a raise and was performing managerial work and still was treated as trash. I wasnt perfect, Im human but it was cause and effect situation the company subjected people to.) because the people dont position themselves where they dont need the company. So ultimately its trickle down effect happening and the customers always suffer in the end. Good luck with your move I hope this insight would be helpful to any considering a move. Life is made up of many risk with and outcome of choice. Best Regards Anthony Abernathy
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Abigail Carlen
Jewelry STOLEN out of my moving boxes: I recently moved cross country with Flatrate, from Brooklyn, NY, to Portland, OR. Yesterday, I started unpacking boxes and many items of jewelry were missing from my boxes. Someone went through two boxes (marked Bedroom/my name--a big mistake) and methodically took everything they thought looked valuable. They had time to open each box and hastily toss everything back inside. One box was even retaped. I just dont understand how this is acceptable. Damaging things in a move, even losing a box or an item once in a while, sure--it happens. But Flatrate, YOUR EMPLOYEES ARE STEALING your customers belongings. No business should ever stand for that. I am waiting to find out what Flatrate is going to do about this. I will be happy to change my opinion if they find a way rectify the situation, but this theft overshadows everything else. *UPDATE* FlatRate reimbursed me for the value of everything that was stolen. It doesnt replace the one of kind family heirlooms, but it is a nice gesture. They havent given me any details about what might have happened.
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Phanh Vongphachanh
Well this comment is for long hauler that wanted to haul for this company, just be prepare for a long wait for everything from being in the office checking in and loading...its the first time and last time for me...FOR SURE LAST TIME!!!!
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Samantha Molina
Moved from NY to TX, and I had a great experience beginning with Ming and ending with my stuff being dropped off safely and in one piece. Thanks for a great move, you made my life a thousand times easier!
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Laura Irace
Great experience once again. Weve used FlatRate 3x and we keep coming back b/c of the excellent service.
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Anthony Berlin
This place was OK due the location its in but customer service overall is good.
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