Address: | 40 Cragwood Rd, South Plainfield, NJ 07080, USA |
Phone: | +1 732-882-6597 |
Site: | petro.com |
Rating: | 1.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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jim basiluk
Do NOT go with this company unless you have serious money to throw away. We were a customer for a little over thirty years and they put us on a monthly plan of around $200 a month (to help spread the cost of heating oil over the year) but we found a new company that has so far charged us roughly $300 for the ENTIRE year so far. The new oil heating company can not believe how much Petro has ripped us off.
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Bhupendra Mishra
After buying house, I called them to transfer service to my name. Their technician came out and tells us tank is too old, cant refill it. Funny, they refilled it a month back. It seems they are pushing to buy new tank from them even though tank is in good shape. Seller gave us service certificate which is transferrable, but they wont accept it. They dont honor their own word.
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Kellyjori Davis
So I guess the stories about Petro are true...... They suck! 2 coldest days of the season thus far and all their customer service can tell my husband is "Im sorry we cant make it today"! They have been telling us this for four days. I can honestly say all of the literature that was sent to me to solicit our bussiness were lies! They are not as great as they say they are!
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Ryan Loy
Im happy to announce I am finally free of Petro! Worst company Ive ever done business with, hands down! They accused me of lying about getting oil from someone else because we were exclusively heating with wood. They basically refused to close my account, and they tried to wrongfully charge me for a service contract. Stay away!
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Danielle Dougherty
The absolute RUDEST person I have ever spoken to on the phone. I was just trying to get heating oil delivered, I asked one question, the man had a nasty attitude and hung up on me. I would pay triple from another company before giving this place my business!!!
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Angelo crespo
Id rather pay a higher price, get great service and take care of my family and my home than be a cheapskate and take a chance on a company with low prices and no service capabilities. Petro is the BEST!!!
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Anonymous User
Worst customer service ever! They do not send reminders about their furnace turn-ups and charge you without providing you service. In addition, their oil prices are MUCH higher than their competitors.
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MARTIN GOLDSTEIN
What is the point of having a 24 hours line when they dont answer it. Terrible service. I have a service contract but if they dont answer the phone it is WORTHLESS.