Address: | 200 Speedwell Ave, Morris Plains, NJ 07950, USA |
Phone: | +1 973-605-2194 |
Rating: | 4 |
MO
Morgan Williams
Webster plumbing is dishonest and unwilling to honor their faulty service. We were in the process of buying a home in Morris Plains but were living in Chicago at the time. Our home inspector recommended having a section of the pipe replaced to prevent problems in the future. Mind you that there were no leaks when the inspection was done this was a preventative measure. The sellers hired Webster plumbing to do the work with a very expensive $1,000 price tag. It is horribly disappointing that the sellers used such a dishonest company. The first time we flushed a toilet the pipe leaked. We had Webster Plumbing come look at the damage and they would not help us, they claimed the pipe didn’t leak when they left and offered no warranty on their service. This is shoddy work because the pipe wasn’t leaking before they came and it was leaking immediately afterward. Webster Plumbing quoted another $1,000 to fix their fault. We refused to give them any more money and used another local company, Paul Cullen Plumbing who fixed it for $960 (tax and all) and gave a 1 year warranty on their work. Spare yourself the unnecessary expense and headache don’t use Webster Plumbing. Yours truly,
DO
Douglas Bratman
I have used Webster Plumbing & Heating of Morris Plains in the past and been satisfied. Then a couple of weeks ago on a Saturday, a "hot surface ignitor" blew out in my furnace. Its a $25 dollar part. Webster came and fixed it. The repairman was prompt and very polite. But because it was a weekend, they charged me extra. A LOT extra. In fact, the bill came to $300 ($285 + tax) for a $25 part and 30 minutes labor. I think its excessive, dont you? We tried to talk to them but the owner just basically called me up and yelled at me. So...I wont be using them again. I advise anyone reading this to get prices BEFORE the job.
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kate webster
That is very rude to say they are taking their time on their weekend when they should be off to fix things at YOUR house. The work very hard and do a great job. They came to my house on a weekend, yes I had to pay extra but it is all because it is their weekend to be off working! Webster Plumbing gets 5 stars from me and do a great job.
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Ramjee Raghavan
Very Friendly. My Kitchen faucet handle broke. The Plumber mentioned the handle has to be ordered. Gave me the part number and mentioned American Standard may give it free as it only 2 years old. Told me how to install it . Thanks Webster Plumbing
ME
Melissa Riley
How come you have no facebook page? Your staff is excellent. I will be contacting your office folks soon. Nothing big. Keep it to yourself. All works, slight drip, no biggie. Enjoy weekend. --- Melissa Riley-Cappetta
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Glen Vanderberg
excellent company to do business with. been doing business with them for close to 20 years. There workers treat you with great respect and have excellent knowledge in the field
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Heather Reagan-Holihan
Jason Gaynor is amazing. Oden is excellent. Bob has a very talented & personable crew.
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william koller
Fast friendly service at a fair price!