Address: | 1410 Hooper Ave #1, Toms River, NJ 08753, USA |
Phone: | +1 732-226-6896 |
Site: | onthespotcleaningnj.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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kelliie young
I hired On The Spot Cleaning to clean an empty house I just purchased. The house was sold to me in clean condition. Final walk through went well. The refrigerator was very clean, stove, floors etc.. I just felt like I wanted to hire someone to clean the wood work, bathrooms, ledges of doors, cabinets etc. I asked for a detailed cleaning because I would of preferred not to clean other peoples dirt. I wanted to move in to a fresh clean house. On the Spot did a half fast job on an already clean house. It was easy to tell they ran in and ran out. I called Rachel, the owner, and explained my dissatisfaction. Explained there were only 2 closets with rugs in them and one was not vacuumed. She said she would come back for that however I already vacuumed it out. That said, she offered me 10% back, I said thank you. I never received the credit back on my card. I do not feel in the middle of my move with all I had to do I should of had to call and remind her that she did not credit me. It is just unprofessional. That said, the first time I cleaned my new home I was cleaning things that I thought were stained. So after paying for the service and looking at it I assumed the marks were still there because it was permanent. For example, I have 2 baths both with wrap around tubs, no tile, just the cheap wrap around. Well in both of the them there was what I thought was a permanent rust stain. NOT! I cleaned it the stain came off both bathrooms. Therefore this tells me they didnt clean the bath tubs. Woodwork stained by the toilet, nope I cleaned it. Now I know it was yellow pee. Again, no cleaning there. Dust above every single doorway. I cleaned it! Laundry room cabinets, yup I had to wipe it out putting things way! Cob webs in my master ceiling corner, yup I cleaned it! They simply ran in and ran out and charged me a lot of money for nothing. They saw the house was clean and did a half fast job. They cleaned obvious things only, like crumbs in the cabinets. I could of did that too! There was no detail cleaning which is exactly why they missed so much! All I can say is I feel like I took $337 out of the bank and ripped it up and through it in the trash! What a waste of money! I would never ever hire this company!! On a final note, they also left my back sliding glass door unlocked!
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Lexah
While the girls in this service were very nice and did an acceptable job of cleaning, the management is horrific. I was charged a cancellation fee after having cancelled for a family emergency. In addition, they had previously cancelled on me the morning of my 11AM appointment, and then said that when I couldnt do the rescheduling time that I had been the one that cancelled on them. The owner was very rude, had no compassion for the situation I was dealing with, and displayed a complete lack of care and respect for others.
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William Pecora
I am the Real Estate Broker/Owner of Pecora Realtors in Toms River. My clients and I were very pleased with turn around time and professionalism of On the Spot Cleaning. Home was cleaned better then any other company we have used before. Very affordable and could not of been happier. Would highly recommend their services.
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Lorraine Clemente
I am very happy with the cleaning service The workers are very professional and do a very thorough job. I would definitely recommend them to anyone who is looking for a great cleaning service. They are always on time and if they are going to be late they always call me to let me know. They are very reliable.
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Wendy Magerowski
I couldnt be happier with the service that I received from the ladies at On the Spot cleaning. They were quick, thorough and Incredibly polite - the trifecta of a great cleaning service. I would definitely recommend them and well be using them again myself!
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Susan Williams
Ive used this company on many occasions and am totally satisfied with both the company and the girls they have working for them. The girls are so nice and the house looks great when theyre done! Cant ask for more than that.
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KELLY
Love this cleaning company! We have the house cleaned once a week and love how our house looks and smells when they are done. Highly recommend this company for your cleaning needs!! Wish we hired On The Spot sooner!
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tonygarrow1
I am so pissed!!!! This company did not come into my life quick enough... they are so thorough, and polite. They have done everything that I want done... Please try them out!!!!!!!!!!!!!!!!!!
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John Yannariello
Our first time using this cleaning company... Great service and the girls were very professional. The house looked and smelled great... Wonderful job! We will be using On The Spot again!
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Bobby Redwine
Very happy with this service. Extremely professional, (thank you Rachel), thorough, and well priced. I will be using them regularly. Highly recommend!
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terri machamer
Wonderful experience with this company. Excellent service and detail. Very professional. Will continue to use them and refer them to friends!
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Mark Cunningham
Not only were our clearness very nice and polite they did a kick ass job cleaning our house. Thank you Rachael
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Darren Bell
With 5 kids, I needed help. Rachael and her team did a great job helping me out!