Bayside Auto Repair & Body Works

Address:	34-48 Bell Blvd, Bayside, NY 11361, USA
Phone:	+1 718-281-4333
Site:	baysideautobody.com
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–2PM Closed

Location

Photos 28

Reviews 12

Paul Olteanu

Ive been to Bayside Auto Repair a few times for some minor work. I never had a problem until I had brought my car in a few weeks ago. My car wouldnt start, I had it picked up and was told that my car needed a new alternator and 2 fan belts. I agreed to get the work done as we went over the pricing along with getting an oil change (about $1080 for a BMW X3). The owner Rafael had called me hours later saying that I now also needed a battery and that my car will die soon if I dont. This caught me off guard as we had agreed to a set price and he had mentioned what work needed to be done. Why call me once the alternator is installed to tell me I now need a battery? Thats just a sloppy job period. Did no one check for the battery in the beginning? I postponed on the battery. I became weary of the situation and the transaction. A few days later, the car doesnt start again. I call again and have someone from the shop come by and give the car a boost (mind you the first time they got a tow truck and never tried to boost it which would have saved me $$). This is where I completely lose trust in the way this business is run. I go to the mechanic with my car and 1 of the mechanics comes up to me and says what happened? I said it didnt start again. That mechanic tells me "just so you know, it was never the alternator, just the battery". I was confused and didnt understand his intent (looking out for me? upset at the owners?). Regardless, thats bad business. He came up to me again and said thats what Ami and his father do for some extra money and to be careful. Im just like really? The mechanic was like dont say anything. At the time, I didnt know what to do. I played it calm and cool, paid for the battery and then directly contacted the son as I have his number as I was gonna work on the owners website. He called me right away and I let him know of the situation. From there, he seemed eager to come to a resolution as he was frustrated and upset. I told him how I dont trust him or his team. I felt unconformable, lied to and that I got ripped off. It was a sloppy job. I felt that as a customer, to have an employee come to you and tell you that is crazy. Ami mentioned how sometimes they dont get along and are jealous. Every job has its own internal stuff but now youve lost a customer, handled the situation horrible, never followed up on your promise and straight up ripped me off. I was told I would be "taken care of" but that never happened. Ive been ignored multiple times trying to contact Ami after being told I would be given back $500 for the service (I thought that was a fair compromise). I regret going here and will not be coming back. STAY AWAY.

William Anderson

What a great find in Bayside with many neighbors and friends encouraging me to check out Bayside Auto Repair. I was not disappointed. After meeting and talking with the owner Ralph and his son Ami the manager, I came away very impressed with how knowledgeable they both are with American cars and European imports. I always took both of my vehicles to a mechanic in Howard Beach whom I trust but is far away. Bayside Auto Repair is a local place where I wont have to drive 15 miles to get my vehicles serviced. Ralph and Ami made me feel very comfortable and I know I can trust them because of their reputation in Bayside. They are an asset to the neighborhood. I recommend Bayside Auto Repair to all my friends and family and give them a 5+ stars. Billy Bayside, NY

Jason bain

Decided to stop into this shop after getting an evaluation quote from audi and another audi specialist in middle village. I saw this place while heading to bay terrace mall and figured id see what their evaluation quote would be. All i can say is WOW! The price was hundreds of dollars less in comparison to the other quotes I had received. Not only that but the staff was extremely pleasant to me and comprehensively answered every question I had, also got me in and out quickly. I would highly recommend this shop to my family and friends.

ARMENIAN VIDEOS

My car randomly shut off while I was waiting for food at a fast food drive-thru. I turned my car off and then back on and on the dash showed a check engine temperature message. I brought my car into Bayside Auto Repair & Body to see what was wrong. A manager there named Ami met with me and explained what the issue was and how they could solve it. There were busy there but still made my problem top priority to help me get back on the road. My car was fixed very quick. Thanks bayside auto repair and body works! Great work!

Brian Rintel

My car was leaking fluid in my driveway and it was staining the cement. I am not very handy with cars and had no idea what was causing the problem or how to find the solution myself. I went to Bayside Auto Repair & Body Works because the owners and crew always do right by me and my family. I know to ask for Ami because he is friendly, reliable, and great at explaining everything. After a short while my car was all tuned up and there was no more fluid leaking! Superb service as always and much appreciated. Thank you!

Michael Liffland

I have been a customer here for a little less then two years. It is such a relief to have a mechanic that you can really trust. The folks at Bayside Auto Repair & Body Works always explain everything to you very clearly. Their prices are competitive with all other local shops and they do really nice work. I cannot recommend them more. Great people, great work, honest prices and great customer service.

Shouqian Shi

Avoid. Very rude owner. One of the workers there forgot to replace the state inspection sticker which lead to my ticket for expired sticker (the shop did pay for my ticket). The owner twice blamed me for not checking upon leaving. That was one of the worst customer service experiences I have ever had.

Gabriel Zavurov

Recently changed my mechanic to bayside auto, and with my first encounter they managed to gain my trust and comfortability with them working on my car. As a family run shop they sure made a lasting impression on me and made me feel like family, honest and hard working crew. Highly recommended!!

Dani L

I am a customer for more then 3 years and I am very happy with there service. Very professional, always willing to help and most important you always get detailed explanation and personal services with very short time waiting. The owner is very nice and knowledgeable

Richard Mazzara

Great family owned business! Their staff is friendly and Ive always been treated warmly. Ive used them for oil changes, tire repair and body work - I wouldnt keep going back unless they were worth it!

PandaDomo NYC

Been here twice so far and theyve been consistently kind and professional. They have never charged us for things that we didnt need. Good people, good service!

Chris Levey

These guys are consistent and really take the time to do right by their customers. Great customer service and fair pricing keeps me coming back