Nu-Look Collision Bergen

Address:	8148 Buffalo Rd, Bergen, NY 14416, USA
Phone:	+1 585-494-2449
Site:	nulookcollision.com
Rating:	4
Working:	8AM–5PM 8AM–5:30PM 8AM–5PM 8AM–5:30PM 8AM–5PM 8:30AM–12PM Closed

Location

Photos 27

Reviews 7

Thomas Arias

[Updated Review] I just got my car back and the workmanship is so much better! It has a cleaner cut and everything looks like a better fit. It also functions properly as it did before. Its unfortunate that a second visit was needed, but this time the work was done right. I was recommended to Nu Look by a friend and by reading other reviews, its a good shop to go to. The initial work done to my car was most likely a fluke, but it happens. Nu Look addressed all the minor issues and corrected every single one. Id definitely give them another shot if it comes to it. When done correctly, their work is great. Overall Im happy. And again, thank you to the staff for everything! --- [Initial Review] So far, the staff and customer service is the only thing I can say good things about. As for my car, the workmanship looks very unprofessional. My car was recently serviced due to an insurance claim. I do understand that it takes time to get parts in and finish the service. But for a total of 18 days (even though I was told 4 days, then 9, and then two weeks...etc), I received my car back with several noticeable imperfections. I was given a call that the quality inspector was checking out my car and will be ready for pick up that same day...not sure how the inspector missed all these noticeable areas. My car was gone 18 days; Im pretty sure keeping it an extra day or two to fix these wouldnt have been an issue. I already scheduled a second appointment this week to get everything sorted out. Im disappointed that the job wasnt done the first time. Im more disappointed that the body shop found the work acceptable to return back to the customer. Now I have to spend more time to get extra repairs done. I will update my review once the second round of repairs is complete. On the positive side, thank you to the customer support and staff for quickly getting me rescheduled back in.

John Prospero

Excellent service and work. It is never a good thing when you have to bring your vehicle to a body shop, but the team at Nu Look really do a great job. From arranging for the rental car to the interior detail that they include. I have taken multiple vehicles here and have always been very satisfied.

Richard Davis

Absolutely fantastic service! Used them several times over the years and would do so again.

Laura Banister

They do amazing job repairing the damages on my car. Highly recommended! Friendly staff!

James Ploof

They did a great job on the repairs and had it done faster than I expected.

John Spaulding

Excellent and quick service. They stand behind their work.

Courtney Taylor

Amazing job with the body lines of my car. Looks perfect!