Address: | 604 Clock Tower Commons Dr, Brewster, NY 10509, USA |
Phone: | +1 845-279-8334 |
Site: | cosmopolitanhairsalon.com |
Rating: | 3.4 |
Working: | 9AM–5PM 9AM–8PM 9AM–8PM 12–8PM 9AM–5PM 8AM–4PM Closed |
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Amanda Buckley
I want to preface this review by saying that if I could give zero stars I would. I have been going to the Cosmopolitan ever since my junior prom makeup and hair were done here in 2011. In that same year, I became a client of Tanias, but her and this establishment have completely lost any future business from me. Back in June I came in to receive a haircut to even out my hair all to the same length to fix a previous cut done while I was away at school. I asked for a completely even cut with all the strands the same length. Instead of this cut, I received an angled bob with the back of my hair above the nape of my neck and the front with two stringy pieces down to my collarbone. The next day I had to try to fix the issue myself and cut off the only length I had in the front to try to even out my hair. While my experience in June wasnt great, I decided to give Tania another shot as I had been her client for almost 5 years now. So this past Wednesday I went in yet again asking for the same haircut: a blunt cut with all my hair the same length. Tania instead began to tell me that shell immediately be taking more off the back and leaving more in the front, and I reiterated that this is not what I want and I do not like angled bobs. I guess she must have ignored everything I said as I received everything I said to her more than once that I do not want. She again cut my hair short int he back and longer in the front, but this time my hair is shorter than ever and it will take many months to even grow it out to an acceptable length to get another cut where I will have a new stylist give me a straight and even haircut. To make matters even worse, she used a razor and gave me a one inch UNDERCUT on the bottom of my scalp, taking away the majority of my hair in the back. I did not even notice this until yesterday when I placed my hair into a ponytail for a kickboxing class and my friend pointed it out. How she even perceived that this was something that I wanted based off of what I asked for is beyond me. I am disappointed in the way that Tania blatantly disregarded what haircut I wanted and instead did what she felt like doing to my hair. I am also shocked at how this establishment gouged the prices-my $40 haircut two months ago in June was now $50 in August. And I was only there for 15 minutes! Another disappointment was the new receptionist (there seems to always be a new one) who told me she would immediately notify Tania of my arrival and then continued to not do her job and talk to her friend visiting her at the front desk for another 10 minutes. With this haircut I have completely lost my confidence and the Cosmopolitan has lost any future business and recommendations from me. I will be moving on to a stylist who will actually deliver on what a client wants, even something as simple as a straight cut.
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Cait Bosser
I was hesitant at first to take a leap and do color changes to my beloved hair, but Christina made me feel comfortable and at ease the entire time. She went above and beyond to make sure it was exactly what I had envisioned. Everyone should go see her, she is out of this world phenomenal and really works with you to make you confident, comfortable, and leaving with beautiful hair. Christinas talent and warm smile are easy to see through the entire process, not once did she lose patience. Thank you again Christina for my beautiful new look, and taking such good care of me.
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Heather Seidel
I went to Tonya for a Balayage Highlight treatment for my hair before my wedding. I couldnt of been happier with the results and just wanted to take the time to thank her for doing a great job! She listened to what I wanted and made it happen :)
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Carol Dagostino
I have been going to Tonya for many years now and she always does an excellent job. Everyone at the cosmopolitan are friendly and polite. I wouldnt go anywhere else.
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Addy Brown
Did not make you feel welcomed at all! The girls working there are not nice! Felt very uncomfortable. They didnt even do a good job of blow drying my hair
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jacob guttman
Very professional. A lot of talented stylist. Im very happy with my haircut