Address: | 1725 W Farms Rd, Bronx, NY 10460, USA |
Phone: | +1 347-474-1697 |
Site: | secureselfstorage.com |
Rating: | 3.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM |
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Ana Alvarez
This storage business is the BEST by far. I was in despair trying to find a reasonably priced storage in a very short period of time. I came upon Secure Self Storage & was immediately, totally & completely satisfied. They went way above & beyond their call of duty. Oprah was & continues to be 1 amazing lady. Very professional, yet welcoming, friendly & even compassionate. Shes really great!! She worked with me without any hesitation. She gave me the best deal ever. Thank you sincerely Oprah!! Now, as for Wilton, one of the managers, where do I begin? Suffice to say that he is a true gentleman & chivalry is NOT dead. I was all by myself moving my furniture & Wilton took it upon himself to just simply help me. He moved, loaded & unloaded all my belongings. He did all this w/o a second thought. To me, thats super amazing of him. Im 101% truly satisfied with this awesome business. I HIGHLY recommend it!!! Thank you soooooooo much guys!! You are, most definitely, the BEST!! God bless!!
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Denise Herrera
My mother passed away in September of 2012. I was a mess and trying to pack her belongings and get back to Georgia was not easy. The staff at West farms was excellent, they were helpful, patient and even stayed open a little later to accommodate us moving in all the stuff. The Manager Ozzie,Opal and Will have helped me through this process throughout the year and 5 months I have had the unit.I call they respond,if Im late they inform me of what I need to do and have always worked with me because they understand that life throws you curves and you cant always predict them. I am happy that I chose this facility and I want to thank each and everyone of them for all the help they have been to me. The things in the unit are all I have left of my mother and they understood the importance of that from the beginning. I was never just a unit # or payment. They treat the individual and thats rare these days. Excellent team!
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Arnulfo Arias
Im very satisfied with the experiance at Self Secure Storage. Their Staffs are courteous and what I find most important is that their low advertised price online, its exactly what you are going to pay at the store. No funny Ads. They have the best price around of all storage space around. Their rooms are spacious and good shapes. I looked around before I decided for Secure Self Storage and nobody else can compare. I saw some weird shapes storage space.Thank you for your great service...Arnulfo Arias
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Jennifer Rodriguez
Secure Self Storage is very useful and close by my house. The prices are reasonable and low. The storage rooms are very large and secure ! 24 hours security which makes me feel relief to know my items are safe ! I have recommend all my friends and family and they also love it ! FINALLY SOME PLACE NEAR BY AND SECURE !! Thanks Secure Self Storage !! =) Name # Lemuel Rodriguez
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Judith Harris
Ive been a customer at this location since 2009. There was an issue that arose regarding a second rental unit. I contacted and spoke with the District Manager JP regarding it everything was resolved to my satisfaction. This was a pleasant outcome to an upsetting situation. The employee Wilton treated me with dignity and respect. Sincerely Yours, Judy Harris
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David Gonzalez
for the years we been renting other storage places it is been the most pleasant place . since we move more than a year ; the management always have pay attention to our necessities as ,price, security, access, customer service person to person is been crucial for us . something very important location easy access hi ways and main street
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Jasmine Johnson
I have had my storage unit for a few years and over all with majority of the staff this experience have been very helpful and great.... I have always gotten help and great customer service from the managers and they made me feel very welcome and safe with my belongings. Thank you all secure self storage staff....
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Twana Green
The staff there is very pleasant, they were ready and willing to explain to me all my options and gave me the best possible price to accommodate my needs and I receive the special offers that were available to me also.... I wouldnt trade it for the world. Thanks guys
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Anonymous User
moving into a smaller apartment :( and i just need a place to store my items till i decide what to do. This facility has 24 hour access and its kept clean. The manager there that day was Emppy. He was very understanding and accomodating. I really appreciate it.
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Renee Feaggins-Wade
The representative was extremely helpful & informative. Went over and beyond what was necessary to explain Cubesmarts policy and agreement terms. Even though I had arrived right before closing this rep was extremely patient. Excellent customer service!
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Kesheena Perez
They lock up the carts so the 24hr side doesnt have access to the carts, the staff are Rude n they rent out some of the 24 hr units n have people living in them paying them cash n having Hra pay for the storage units! They pocketing the cash money
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Qualiti Assurant
I really havent a single complaint about this company or facility. Staff is very friendly, facility is very clean, area is perfect. There is no traffic and plenty of space to park your car or truck. Highly recommended. -Ruben Nieves
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Emmanuel Baker
Its in transition from SelfStorage to CubeSmart so there are some cliches to deal with. The good thing is I say an employee actually cleaning the storage doors. Wow...I guess give them time and things will get better.
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Johanna Ramirez
Service is great. They have been a great help. I remember and incident with one of my neighboring tenants spilling paint and it possibly leaking into my unit, and I got a call right away. They were extremely helpful.
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Aaron Williams
The facility is clean. The staff are all very helpful and informative. The location is easy to get to by bus or train. The fees were better than other places nearby that gave you less space for more money.
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Liberty Dev Center
The Front desk agents Oprah & her partner did a fast efficient job in explaining their storage services and gave me exactly what I needed. They were very courteous and welcoming. Thank you.
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yemaya olocum
im very pleased with my storage been there for four yrs no problems as of yet not with employees or unit very happy there very clean no robberies ect thank you
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Christopher Pagan
I love the customer service from Ozzie, Oprah, and Wilton. Very clean and friendly. I like the access hours plus the 24hrs access is very helpful.
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maria salcedo
Staff and manager very friendly and helpful they make you feel comfortable. Thank you cube smart staff
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Rosa Rivera
I love the staff and great customer service. They really know how to work with you. Great job guys!!!!
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Jonathan Vazquez
my experience at self storage has been good so far they should reinstall military discounts.
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Chevonne Moniece
Bad service. Changes management and staff monthly. I wouldnt recommend using them.
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silverio sambula
The rest room is always kept clean, all is well. The staff also gets a thumbs up.
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Latasha Weir
I love them, they know and understand how to work with people
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L.S Darkholme
They suck especially the I elf woman. No Bueno.
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Roy Escalante
Rat infestation
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coss katherine
Awesome