Address: | 799 Coney Island Ave, Brooklyn, NY 11218, USA |
Phone: | +1 718-284-6200 |
Site: | allcountycorp.com |
Rating: | 3.3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
PA
Paige Chernick
Extremely furious with this company. They sent someone to fix a simple clog in my sink. Little did I know, he ended up removing the sink from the ground, ripped up the silicon along the tiles and put it back poorly. My bathroom was a mess! He left without informing me and my sink was then leaking from a hose underneath, which never happened before. I immediately called the company and they said he was already a few miles away. IMPOSSIBLE! He had only left 30 seconds before that and I live in Manhattan. They sent him back an hour later and he denied that the hose was leaking, even though there was water on the floor. He also said it was my supers responsibility to fix the silicon and damage on the floor. NOT TRUE. He taped it up and turned the water off. He said they would have to send someone else from their plumbing department to fix it, and they would come later in the day. Nobody ever called or came back. I had to call them and hunt them down. Then they didnt have anyone available for 2 days. I was supposed to have the first appointment of the morning and as 11am was approaching, I called to get a status. The guy was "running late" from a previous appointment. I sat home for 2 more hours and someone finally came at 1:15pm but was not aware of any problems in my sink. HE DIDNT HAVE THE PROPER TOOLS AND MATERIALS! I then called their office, pissed off, and they did not seem to care. They said it was his problem and he could run to a hardware store to get his tools. More waiting on my end for something that should have been done DAY 1. Dont use this company, EVER.
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depsstw
Worse Company I ever dealt with . Their SCAM is to come and give you an estimate for which they charge you a $ 95 service fee , which will be applied as a credit if they do the job . The guy comes looks the job over and collects his money and tells you that the office will call you back with the estimate , which they do . And here is the good part , the estimate is so high that only a fool would let them do the job . Example , new water heater on line price $660 , I am sure they could get it at a contractors discount , they wanted $ 2199 for the water heater and installation . That means they want $ 1539 to install the unit , total 1 hr work . Most ridiculous charge I ever heard off , RIPP OFF territory . Or we really dont want the job , were happy collecting $ 95 service charges all day . I DO NOT recommend this outfit .
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Anonymous User
I called Allcounty out to take care of a few plumbing issues in my home. I was very satisfied with the professionalism displayed by the company in every aspect. They were responsive and respectful. The service technician cleaned up after himself and made sure I was satisfied with the work done. Although they may not be the least expensive company out there, they make up for that with quality. I would definitely use Allcounty in the future for all my plumbing needs.
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Anonymous User
Allcounty is one of the best companies ive used to date. their service is exceptional, and the staff is friendly and helpful as well. they have saved me more then once when i was in a bind, their work is nothing short of excellent. They arrive quickly in an emergency and are willing to negotiate on prices as long as its within thier means, i highly recommend this company for anyone stfuggling with plumbing heating sewer or drain issues !
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Annette Spellen
I have been an Allcounty customer for a number of years and my experience has always been positive, starting with my initial contact with Gayle. she greets you as if you were an old friend when she answers the phone. She listens to my issues, provides a consultation, and makes timely appointments. Gayle even followed up by calling and letting me know exactly when the servicemen would arrive.
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Anonymous User
All County is polite and professional making the appointment, but once the price is quoted over the phone, they became rather rude and indifferent. They have extremely high end repair prices, and do not deduct the repair price from the job estimate. I was charged 125 just for them coming into my home to give me a quote. For a 5 minute plumbing job I got billed 430 dollars!!!
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hapiswhatsup
I WAS REFEREED TO ALLCOUNTY BY A FAMILY FRIEND. I NEEDED 10 FEET OF COPPER REPLACED FOR MY STEAM RETURN LINE GOING TO MY BOILER. THE ALLCOUNTY OFFICE WAS SUPER FRIENDLY AND KNOWLEDGEABLE; AND THE TECHNICIAN WAS PROMPT, AND READY TO WORK AT 8AM THE NEXT MORNING. (PLUS THE WERE GREAT COMPARED TO OTHERS PRICES) I WOULD DEFINITELY RECOMMEND ALLCOUNTY TO FAMILY AND FRIENDS...
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Felix Taylor
Great service, accurate quote and reasonable price. What else do you need from your plumbing contractor? I will definitely use Allcountry next time when something happens to my plumbing system. Thanks a lot!
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Anonymous User
Talked with the company rep and even faxed relevant info regarding a medium sized project. Absolutely no response. Very poor customer service.