Address: | 327 Rogers Ave, Brooklyn, NY 11225, USA |
Phone: | +1 800-595-3564 |
Site: | mrknyc.com |
Rating: | 4.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–8PM 9AM–8PM Closed |
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Anonymous User
This is the most professional small business that I have ever dealt with. On their site, it says that you can call them day or night and they stand by that. I called them at 3:00am because I am a nurse and i get home late and within 15 minutes someone was at my place and my computer issues were gone. They even told me what caused it and how to prevent it from happening in the future. They are also very honest and arent like those so called geeks out there who tell you all kinds of things to rip you off. You will never get ripped off with MRK Computer Services, Inc. as they stand by their work and no one comes close. Customer service is excellent as well. Ive dealt with companies who ignored my phone calls once they were paid, but with this company its all different. They will never turn you down and will always tell you the truth from the get go. You dont have to take my words for it. Give them a try for yourself.
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Shyaam Nunes
The place is clean and has light music playing. Its a very inviting foyer. There is an Internet cafe as well as a section where the gentleman does his computer tech stuff. He (Mark) was extremely professional and organized, which is rare for his like of work. He diagnosed my computer within 2 minutes and I was out of his store within 8 minutes, including payment etc. I will definitely be referring my friends and family to him. His prices were so amazing I was able to give him a tip because I expected to pay way more. Overall great experience, now I can do my hw and draft my fantasy team!
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Isaac Collazo
I brought in my PS4 to him to change the HDMI port. I had ready taken it apart, so I just brought him the motherboard and the new HDMI. I had already attempted to remove the old Port unsuccessfully. He was aware of everything. He charged me $100 for the job. I picked it up, put it back together and it still didnt work. My issue is that he made no offer or attempt to correct the situation. He was ok w charging me for work that did not accomplish what he was paid for. He was indifferent to the outcome. I would not give him my business again.
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Carole Cohen
Mark repaired my computer screen and dealt with my unexpected wifi card problems as well, after hours. As a small business owner, I know how hard it is to please everyone, especially when a problem emerges out of your control (or responsibility). That is why truly cherish and respect someone like Mark, who goes out of their way to provide the best for their customers. I will definitely go back to MRK if I have computer issues in the future. I already told a few of my friends about him. He truly deserves it!
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Tom Laurent
After reading these Yelp reviews I thought I would travel further for better results. While it took a bit longer, Peter recovered all my data. On top of that he gave me great advice on how to avoid such problems and also recommended hardware configurations for my new laptop that would be cost efficient. It was definitely worth the drive.
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Tim Tom
I spill wine on my wife computer...I know, I know ,,pure guy,, right...well, Mark from MRK saved my wifes data, and that was the best outcome of it. He was polite and professional. So thank you Mark!!! 5 stars!!!
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james joka
MRK is a quick and reliable service that Ive been going to for four years now. Theyre very knowledgeable and courteous and always have the answers to my questions. I highly recommend this service 100%.
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Steve Trebatch
Mark is great. Very professional, experienced service. I received clear and prompt email updates regarding my issue. I came from NYC - it was worth the trip! I will visit again, 10/10 would recommend.
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Abdoul Barry
They are really professionnal. I got a laptop fan issue. They replaced it with a new One. Now my laptop is working great again. Thanks a lot.
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Konrad Aderer
Mark is very helpful and will even give detailed instructions for things you can do to fix a problem before having to pay for anything.
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Mateo Porciúncula
Mark is very reasonable, friendly and knows his job well. This is my go to place for computer services in the area.
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Saudi Garcia
Very good, professional service. I would definitely come here again to get my electronics fixed.
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Yvens Lafontant
Excellent I recommend this store if you need your computer fixed reasonable price and great work
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QUEENMOE 718
More businesses should be as Fast, Polite, and Proffesional, as this one! Kudos to U Marc
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Molly Jensen
The best 40 dollars and 15 minutes I have ever spent in my entire life.
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Louis Lubin
Awesome small business. Super professional and gets the job done.
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Michael Brandon
Mark knows his stuff, is very straight-forward and honest.
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YUPshow NYC
Love this place. So professional and customer friendly
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Misean Kirton
Fast, easy and affordable!!!! Go there!!!
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Darren Gilbert
Recommend his service 100%
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Iliya Yaroshevskiy
Thank you Marc!