Delta Sonic Car Wash

Address:	1264 Main St, Buffalo, NY 14209, USA
Phone:	+1 716-882-2941
Site:	deltasoniccarwash.com
Rating:	3.2
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–7PM

Location

Photos 81

Reviews 17

P Michaels

I am still in total amazement at the superlative service I recently received at the Delta Sonic car wash on Main Street. Although my initial experience was less than perfect, the employees at Delta Sonic tried to please and make me happy, which they did with great success. I frequently have the exterior and interior of my car cleaned at Delta Sonic and the results are always satisfactory. However, on a recent visit, I was much less than happy at the results and asked to speak to a manager; who assured me that I neednt go into detail, and could see the problem (and would be more than happy to make it right). When I explained I was short on time, they gave me back my receipt with a handwritten note on it and asked that I bring the car back (any time at my convenience.) About a week later I returned and explained what happened. The manager I spoke to suggested that I drive my car through the car wash again. I explained I wasnt feeling well and first wanted to get coffee and a bagel at Dunkin Donuts on the inside. He gave me a big smile and asked to take my car key. Before I was done with my light lunch, he reappeared to explain that he was sorry about what had happened at first, that my car was washed and cleaned inside and out, and handed me back my keys after explaining where my car had been thoughtfully parked. I cannot tell you how my car gleamed inside and out; that seven-year-old Mercedes Benz looked like it had just pulled out the lot new. Wow! Talk about courteous service. Youve outdone yourself Delta Sonic. Thank you for all courtesies extended.

Miad Hoque

Come here to have other customers try to cut you off and skip ahead of you in line for a car wash, theyll get off their cellphones and on their horns to let you know that their time is more important that yours. Make sure you leave your standards at the entrance because once your car comes out of the carwash, it is wiped down in very briefly leaving streak marks everywhere. The mirrors, windshields, etc. If your car is even a little bit angular they wont get into it and wipe the excess water so when you get home you have water marks all over your car. They have literally never wiped the underside of my mirrors and water will always end up dropping from there to the fenders. All these marks make you wonder if they import water from Flint, Michigan. The Delta Sonic off Niagra Falls Blvd is significantly better, but you will still have the same issues, just to a lesser extent. Come here to get your car rid of snow/salt to prevent corrosion and instead get scratches in your clear coat. The issue here isnt the individual staff, this place clearly promotes quantity over quality, they want you in and out. Go to Buffalo Car Care or any place that gives a damn, theyll charge more but at least you get a clean car out of it.

Joseph dePerio

Last month while using the car wash on the conveyor belt, my car was sent into the car in front of me, which was captured on video. I filed a claim and Delta Sonics response was it wasnt their fault despite the car being in their car wash, in neutral, on their belt, which was also broken earlier that day. They even admitted that a sensor should have stopped the belt in such an occasion, but it obviously did not. They tried to pawn responsibility onto the other person, removing themselves from the equation. After getting in touch with the other insurance company, they said Delta was to blame. Now, I am stuck with $1,000 bill to fix what was damaged. After calling Delta Sonic, I have been hung up on, blamed for the accident, and was finally told "Bring us to small claims court".

E B

Ordered a cheese pizza paid $1.00 extra for pepperoni for what? 6 little pieces of pepperoni? Thats around .16¢ for each piece. Disappointed!! I ordered their pizza before and had a great deal more. The brick oven is going way down in quality menu items. Pizza should have more than 2 pcs of pepperoni on each slice!! I even asked about the amount on my pizza and the girl said they dont let her put more pepperoni on the pizza. What? Thats just crazy!!

Jerry Tidd

Cheers: One of the only places in Western New York you can get a copy of the FT Weekend edition. The subs here are fresh and amazing. Jeers: Inexplicably they were out of coffee and food one day....not sure if the staff was just being too lazy to prepare the items or if they were actually out. Either way, inexcusable for a Dunkin Donuts or a Brick Oven ever to turn away paying customers.

Gordon Fox

Oil change is expensive and I dont trust their "Sonic Inspection." The one item I can check myself, they didnt do. My receipt says they reset the oil light, which it is not. Its a relatively minor thing by itself, Ive reset it myself from directions online, but one lie usually indicates more. Take your car somewhere better and more trustworthy.

Patrick Foran

Went in for a semi-synthetic oil change. They were polite, efficient, and super-fast. In and out in 15 minutes. They recommended a full synthetic for my model car, but didnt push it on me; "Something to think about for next time." No complaints. Will go back.

Jeffrey Enabe

This is a rating for the Brick Oven Pizza that is $5 to $6. If the pizza was more consistent this would be 4 stars. But the current inconsistency makes me give this a 3. Great concept, mediocre to poor execution.

Carole Dee

I have been here many times but the last few visits have been horrible. The staff ignores you and you have to wait forever to get your food. They need to stop chatting and start working. Wont be coming back. :-(

Ken Mazur

It takes a lot for me to complain, but Delta Sonic on Main St in Buffalo rarely gets my vehicle passably clean. I paid $260+ dollars for a professional detail, it came back horrible.

Andrew Hamilton

Dont eat at the Brick Oven unless you want a to have 3 people take a half hour to make your basic sub.

Jeremy Doty

Do,t k,ow how to follow directions when making a simple sub!! Unreal, crappy food service!!

Marc Zucarelli

Great place to get your automobile serviced, washed and fuel for very reasonable pricing !

Abdihakim Mukhtar

The brick oven pizza is the worst pizza I ever ate in my life.

Spencer Hamilton

Nice place, I mean, I just love the rave wash experience.

rich Zuppelli

Love the gas prices and wash quality and FREE vacumes!