Address: | 640 Broadway Ave, Holbrook, NY 11741, USA |
Phone: | +1 631-244-7720 |
Site: | cubesmart.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Tara Gallagher
I am new to the world of storage, having recently down-sized and moved from a 5,000 sf home to a 2,000 sf home, I needed considerable storage space for my expensive furniture. I looked at several facilities and was overwhelmed by finding something that was large enough, climate-controlled, and clean. I am thrilled with my experience at CubeSmart Self Storage in Holbrook. Nick could not have been more helpful or professional. He gave me a tour, showed me the space I had reserved, even replaced the light bulb so my unit would be brighter when we loaded my things. I personally saw Nick and Jodi washing, vacuuming and sweeping the halls, doors and interior of empty units. This place is spotless and will only get better as this facility was recently purchased from another storage company and CubeSmart is busy bringing it up to its very high standards. This is not a fly-by-night storage facility. CubeSmart is rapidly expanding and offering an alternative to big, impersonal and less than well maintained storage. I highly, highly recommend CubeSmart, especially if you are looking for extra customer service. CubeSmart, obviously, is hiring extremely talented people to manage their facilities as was evident in the top-notch service offered by Nick.
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Rachel Williams
Great great great!! My husband and I have searched for storage places so we can transition to a new home. The other storage companies do not compare to CubeSmart!! Just the phone call alone was great, we were very informed, given great deals, all done with superb customer service!!! I was more pleased to see this great service in person. Once we arrived the prices discussed over the phone were the same and gave us a tour. We were greeted with wonderful smiles cant ask for more then that. I recommend the Holbrook, NY location to everyone!! If I could give them more then 5 stars I would. They are the best and thanks guys for the jolly ranchers!!!
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Carol Fields Nash
AWSOME EXPERIENCE!!!! I would highly recommend this facility to anyone looking for storage. The premises are very clean and well maintained. I love the customer service. The General Manager, Nick Derenze was very personable, accommodating and knowledgable with regards to the size unit for me to get to comfortable store my property. He also suggested a very convenient storage location which is outdoors for easy accessibility. I just back my car up to my storage unit and load or unload my property and drive out.... No stairs, elevators or carts to deal with and best of all its reasonable priced & very affordable.
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Ashley Merkle
I have used many storage units over the past few years and CubeSmart has been by far the best experience Ive had. The facility is always neat and clean. The General Manager, Nick, has been so helpful and accommodating. I use the unit for work and come in at all different times alone. I always feel safe and know if I need anything, Nick or any of the other employees are there to help! The customer service is excellent at the CubeSmart in Holbrook. If you need a unit, this is the place to go!
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madelaine wooster
Hi. The person helping me on 6/13 Patty, was terrific. Although there was an issue with the computer system being very slow. She was a pleasure to me and another customer that was there to pay a bill. My first visit was also great with Nick. He was very helpful and the reason I chose Cube smart is because of your employees. I had also had a phone call with another employee who was also courteous and helped me as well. 5 stars ! To all Madelaine Wooster
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Sean Connolly
The staff are professional, and the facility itself is clean, safe, and well lit. It is very difficult, however, to contact the store manager or get someone on the phone when calling. I have also showed up several times on site and the office is closed (for 10-30 minutes) during business hours while the attendant is away from the office doing something. This can be inconvenient.
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Steven Javitz
I stopped in the other day for some information and was very please with the customer service and the facility. Nicholas Was very knowledgeable and professional. I have been to a few different places, none of which compare. I am looking forward to doing business with cube smart. Thank you again.
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Marissa Korn
I cannot say enough about this facility and its staff. The facility is clean, safe, and very well run. The staff is exceptional and very accommodating. If you need storage space, this is the place!
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Donna Spinelli
This storage facility is very clean and well run. I am very glad I chose this location. Nick was very helpful in giving me different options so I could pick the size that was right for me.
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Shari Firestone
the people who work in cubesmart, Joanna & the other young man(forgot his name) were extremely nice & helpful. I would highly recommend this place to anyone who needs a storage unit.
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Frankie Failla
Very nice and clean facility, the staff was extremely helpful and made my move as easy as possible. I would definitely recommend them for your storage needs
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Thomas Callahan
I up-sized my space, everything went smooth and they were nice enough to inform me of a special going on. ...
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Paul Romanelli
Nick is great!! Explained everything, showed me units , wrote me up in no time ! Highly recommend!
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Arlene Victoria
Very professional and knowledgeable staff. I feel confident and secure using this location.
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Don Bag
everyone at cube smart was helpful and friendly!! thanks guys i appreciate it
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Gene Ayzenberg
Nick and staff are honestly the best
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Guy DeMarco
Prompt and professional!
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corinna auciello
Clean and safe