U-Haul Moving & Storage of Smithtown

771 Nesconset Hwy, Smithtown, NY 11787, USA

Address:	771 Nesconset Hwy, Smithtown, NY 11787, USA
Phone:	+1 631-724-2482
Site:	uhaul.com
Rating:	2.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 6:30AM–8PM 8AM–6PM

Location

Photos 1

Reviews 11

Al Materazo

Terrible service. I brought in the minivan to get a trailer hitch installed. They took the van and 2 hours later called to tell me they didnt have the right hardware to install it. I had made the appointment about two weeks prior and they had taken down the make, model and year of the vehicle. So I had to return and pick up the car. They said the correct parts would arrive in a few days and they would call. After a week of not hearing from them I called and was told another day or two. Another week went by and still no call so I called and still no parts. A third week went by and I called - finally the parts were in and I made an appointment. I brought the car in and the woman at the desk asked if I was waiting for it. I responded yes and I would go next door with the kids to have lunch. She said it would not be very long. After 90 minutes at Taco Bell I returned only to find the car still on the lift. I was told they installed it, and then decided the under-carriage was too rusted so they were removing it. After two hours I left with no hitch.

Michael Musto

Poor customer service. There were no customers in the store, while I sat in front of the propane filling station for over ten minutes. In that time an employee came out saw me waiting and did nothing. I tried calling the store to get someone outside and was informed by corporate customer service that their phones were being forwarded. I them went inside and was told they couldnt fill propane tanks today. How about a sign at the filling station telling your customers? How about telling me while Im out there? I wont be going back.

Nick Jacinto

I made an appointment for a hitch install just to have them cancel the appointment and move it to another date and time less than 24 hours later. Very unprofessional

Stephen Pedersen

Went there for 30lb refill this morning and because tank was laying on its side, was told it could not be filled for 24 hours??? Wont go back.

Chris Iarocci

Nobody available to fill propane tanks on the weekend despite signs saying so and limited hours during the week.

Mark Lang

Quick and easy service, convenient location and the rental vans are low mileage and very clean.

gary haller

Very efficient. Equipment is clean and in excellent working condition

Daniel Rause

Has everything you need to move. Great service with good prices

Susana Hasley

Highly recommend! Clean store and reliable employees!!