Address: | 1046 NY-112, Port Jefferson Station, NY 11776, USA |
Phone: | +1 631-403-3002 |
Site: | lafitness.com |
Rating: | 3.3 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM |
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Patricia Borrone
My husband bought a membership then needed to cancel. Sounds pretty simple. He went in and paid the price for a month, staff told him ok this membership will expire on some date in September I dont remember. Still pretty simple, he paid them to use the gym until that date. He never actually used the gym after that day. Well like so many gym and tanning salon scams you hear about they lied. They never cancelled anything and keep sending us bills. Contacted them and told them he cancelled in person and it isnt his problem if the staff didnt follow proper cancellation protocol. They responded by adding another 100 bucks onto his "bill" wow where did that extra charge come from it had only been two days. My advice is to NEVER give your credit card to these companies with membership plans like this. The original card used has been cancelled so thats why they are harassing us for the imaginary remaining balance. The company is just another scam. Place is probably fine if you plan to pay forever but god forbid you ever have to cancel for any reason make sure the person you are talking to says that you will not be billed further. Video tape it if you have to. They make you cancel in person so if you move to a place without a location you cant and theyll keep charging you. I will update this if they agree to stop harassing us.
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Crono Von Bankin
Great Place, depending on which one. I used to go the the lake Grove one for awhile and literally would stare a the same blood stain on the T bar rack, no doubt by some juice head, which probably is still there. The Bathroom walls and Equipment need to be wiped down with a bit more attentiveness. On the other hand, Ive started going to the Patchogue location. Theres always someone cleaning, no matter when you go. Bathrooms and work out area are well taken care of and Staff friendly in both locations. My only other Gripe is costumer service. Its like pulling strings to get help. I was charged additionally one month and sent a bunch of notifications and calls, still with no call call or email back. But the moment a payment stops, they treat you like criminal and call you sixteen times a day like a collection agency. Im not sure if they third party outsource, but Customer service needs to be improved, and receive a lesson on how to represent yourself on a phone and not sound like a sneaky telemarketer. Otherwise, great place to work out.
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Christopher Bender
Ive been going here since it opened. It has turned into a planet fitness 2.0. The only redeeming aspect of this gym was its basketball court, but that is normally filled with a bunch of low life thugs trying to scrap anyway so its a waste of time. One of the custodial staff got into an argument for no reason on numerous occasions with me and my friends because of not putting a 5 pound weight back on the rack. The guy is a joke and makes you feel extremely uncomfortable, and I have seen him yell, out loud, in the gym, "Im not your dad, clean up after yourselves" really professional. I was also JUST working out and was deadlifting in the corner. I give nothing but respect to every member here, and was told to stop "slamming" the weight when I was deadlifting 450+ pounds. You should save yourself money and go to a real weight lifting gym, or planet fitness because you will not benefit being here at all. I regret getting a membership greatly. I will be canceling it ASAP. Seriously, save your money.
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Gina Nelson
Machines are constantly broken. Cardio and weighted. They claimed cables are dangerous and labeled them out of service since early December and they wont be repleaced until almost April....even though the LA fitness in Lake Grove still has them. The Suana is usually out of service and when LA fitness was running the "sign up a friend with a $0 initiation fee" I tried to sign up my friend but that deal "didnt apply to the Port Jeff gym" their employee turn over rate is crazy high and the place is just turning into a dump. Definitely not worth the $40 a month and other ridiculous fees they charge. The only reason I stay at this gym is because its where all my friends that I work out with go and because of the juice bar. The only other upside is that the trainers are very friendly. Other than that, this place is going down hill very quick and other people in the gym are constantly complaining as well.
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John Hoge
Its a five star facility for sure - a great new building with great new equipment. The problem is the 1 star maintenance. The bathroom looks like the public toilet at Penn Station and there is a continuous layer of dirt and grime tracked into the facility that seems to be at least several days old. I wouldnt be surprised if the fancy new machines will age quickly in this environment. And the sales staff is beyond pushy, even gym standards. If you ever ask someone for a price be ready for a half hour lecture before you get the price. So I would say three stars with a forecast trending downward if they dont start cleaning the place. On the other hand, with a little attention the place could improve greatly.
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J De Jesus
I liked this gym until recently. Someone is targeting people in the parking lot, once they are inside the gym they break into their cars. SCPD has over thirty police reports of break ins at this gym and the staff has yet to inform any member of whats going on. My car was broken into today and my purse was stolen. The operations manger Suzzete was rude and unhelpful. She just sat in her car applying make up, then avoided speaking to me about my membership once inside the gym. No one asked if I needed help nor did they even offer to call the police..at the very least they need cameras. LA Fitness is a big name I dont know why they wouldnt have cameras at their establishments.
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Ray costanzo
Belonged to many gyms over the last 40+ years. Owned a gym in the 70s. LA Fit. is pretty good as far as franchise gyms go. Not for your hardcore muscle head or strength athlete. You can get a decent workout go for a swim or take a spin or fitness class. My biggest gripe is the music, horrible horrible horrible! Where do you get it from? Not the kind of music anyone would want to workout to. As a musician its actually painful to listen to!
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Scott DeNicola
This place is a mess in the morning! Empty water bottles litter the floor. Dumbbells are never racked and machines continually have weight plates just stacked on the floor next to them. Management does not listen to complaints. I would not recommend this club to anyone. Only positive for me are the cycling classes. Besides that it is poorly managed. They take your money and run.
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Catherine Provenzano
I have always enjoyed going to this gym, however it has become overcrowded & there are not enough ellipticals or stairmasters. Both are always full, the wait is approx 20-25min and they have.a surplus of bikes & treadmills that people dont use as much. Frustrated. Ready for a change.
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Psychopanda21
I give this club a five; I feel like the service is great and the staff are very friendly, sure weights arent re-racked but I feel like you get that at MOST gym facilities. I highly enjoy my time here and will continue going.