Address: | 91 Gnarled Hollow Rd # 2, Setauket- East Setauket, NY 11733, USA |
Phone: | +1 631-751-1515 |
Rating: | 3 |
PE
Peter Le
Since I brought in my car for two separate incident repair, I will call them A and B. Dropped off my car for A repair. Michael told me 5days but it took them 8days. After they finished rapiring job A, they gave an estimate of 1100 for B repair. Since progressive insurance will cover for all of my expenses, they change the estimate to 1600. At this point i felt taken advantage of but I didnt say anything bc I am not paying out of pocket. Michael told job B will take 3 days but in reality it took 7days. I picked up my car at night and inspected the overall job which was done pretty well. The next morning I critically inspected the car and found dust all over the cabin (see pics). In my opinion, the car may smell like paint which is expected but the layer of dust in the entire cabin was not satisfying. I had to pay for a cabin cleaning at the local detailing shop. Other things that I noticed were wrong were the side mirror (no power), speaker (no sound), paint chip right rear bumper, warped paint on inner door jam, and white paint on inner door panel (see pics). Edit: I originally gave them 2 stars but after bringing my car back i added one more star, to be 3 stars. They did repair the paint chip, warped paint, white paint on door panel. Although this time there was no dusty cabin, there were polishing fluid dropplet sling in the areas of touch up. They just cant seem to get it right. They, ofcourse, denied any wrong doing to the speaker and side mirror so Geico told me to go to another shop to handle it.
MA
Mark Freeley
I have had 3 of my cars repaired by Chariot over the last few years. They repaired the bumper of my Volvo XC70, the fender of my Mercedes E350, and basically reconstructed the front end of my Volvo S60. I dealt with Michael the owner of the family owned shop on all 3 occasions. He was always honest and upfront about what needed to be done and approximately how long it would take. Remember, shops do not control how long it takes to get parts for some cars. On all 3 visits I was extremely satisfied with the quality of the repair. I have never had to take a car back to have any part of a repair redone. The colors always matched perfectly, and i am very picky that way. I always recommend them to friends because I know they will do a great job and they will stand behind their work.
SA
Sam My
They fixed my Xterra some time ago from a tree that had fallen on the hood. Very little damage but it needed to be replaced. Timing was a little off as it took longer than I expected but overall I had a great experience here. Everyone was very professional.
J
J Stelm
Work half way done. Owner will cheat, lie, try to sell you stories. Prepare yourself to bring your car there many times over to get it right. If you come unexpectedly youll notice parts will be more likely glued then replaced. No pride in genuine work.