United States Postal Service
| Address: | 1015 Castleton Ave, Staten Island, NY 10310, USA |
| Phone: | +1 800-275-8777 |
| Site: | tools.usps.com |
| Rating: | 1.7 |
| Working: | Closed 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–1PM Closed |
Location
Photos 4
Reviews 14
FR
frank mercolot
Our branch mail order firm interacts with the 10310 USPS on a daily basis. Since 1989, Our experience with the staff of 10310 continues to be most POSITIVE. Our mail carriers throughout the years have been and continue to be dutiful, dependable and pleasant. On occasion we may receive a misdirected piece of mail. we simply give it back to them the next day. these things happen. When we have occasion to visit the station in person we find the window clerks to be efficient and helpful. As must be expected at times there may be a wait, but when observing the windows while in line it is obvious the clerks are doing a good job. it is not difficult to see they are faced with much adversity in the course of their work. and too often many of the patrons they aim to serve are clearly demanding, impatient, crude and insensitive which is uncalled for. As for the top management in the station, we certainly can not say enough good things about these two dedicated women. They are prompt, professional and most pleasant. They are readily reachable, knowledgeable and most helpful whenever we call upon them. Based on many years of experience we can truthfully state we are most pleased with the service we receive from our local postal service. And when the infrequent but inevitable human error may occur with the delivery or receipt of mail we find the staff always quick to assist and rectify. And we must all realize that the " IMPOSSIBLE " should not be expected of them, on a daily basis the scope of their work is endless. A big THREE CHEERS for our USPS workers at the 10310 station, they deserve it ! .... and shame on you folks that would spend time to PUBLICLY defame them as a whole on this site due to some isolated incident. It is most likely you folks could not do their job as well as they do. You are fortunate that a public platform for them to rate YOU is not in place. this sincere and unsolicited comment from the C F Mercolot company, SI, NY 10310
BA
Barbara Deren
I have a PO BOX with them since 2001, thats 16 years! I moved to a neighboring zip but kept the BOX there because they know me and always do the right thing. On more than one occasion they showed understanding when I came with the box fees late. My only beef is that their budged over the years has been cut to the point where there are at most, even in the busiest of hours, maximum, two clerks at the front windows. So the neighborhood grew and the poor post office shrunk. Im sticking with them though. Thanks PO 10310!
MA
Marie Norfleet
This has to be by far the worst USPS location Ive had to deal with. They do not deliver my packages to my home, EVER! Thus costing me carfare to have to come physically pick up the packages, as if I havent already paid to have the items shipped to begin with -_- They dont pickup pre-scheduled delivery pickups, not even the ones that are paid for -_- The management has the nastiest attitude whenever I have a complaint about their crappy service. If you could use another location, I strongly recommend it.
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Amy Genaro
Liars. Every time I track my package, its either delayed or says "delivered" when in fact it was not, and most likely will be delivered the next day. Why the HELL say you delivered it when you didnt?! Especially when Im paying for 2 day service. What are you doing instead?? Its really annoying and Im always left assuming my package was stolen. Theyre definitely making a habit of doing this because it happens just about every time Im expecting a package.
DA
David R
they lie and dont like to deliver packages in the cold .ou may arrange redelivery by using the Schedule a Redelivery feature on this page or calling 800-ASK-USPS. According to the tracking, a receptacle was blocked and they could not deliver it today for that reason.2 boxes of sneakers do not go in a receptacle they must have some low life delivering taking tax payers dollars and not doing a damn thing.
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Nicole Richelle
This post office has serious issues with putting peoples mail in the wrong mailboxes, not leaving package slips, etc...I had a package I ordered come to this post office only to have it sent to the office in Port Richmond and then have Port Richmond send it back. Its been a real hassle and Ill more than likely be using UPS and FedEx this Christmas for deliveries.
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Jeanine Ryan
I only go there if Im desperate. I have never dealt with anyone there who was not nasty, let alone helpful. I understand working w the public sucks but if you hate your job that bad, you should find another.
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Gloria Brown
This post office suck! My packages never delivered on time i paid for two day service i received my package 8 days later...terrible service
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Rick Etienne
Dont never delivered the package just put a pink slip in the mailbox they always saying nobody was home when its always someone home
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Sullinet Noriega
Worst service they never deliver the packages they put that thet left a note but they never even got to my street horrible
LA
laila sarfo
they suck a lot... they are very lazy and they are always messing up with the mail...delivering it to the wrong address
CA
carl carrasquillo
The delivery service is poor at best. They also put my mail in the WRONG mailbox.
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Grecia strada
they lie and dont like to deliver packages Poor services
LU
luis hernandez
Deliver guys great!!. In the office not at all.
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