US Post Office

Reviews 16

YA

Yan Wei

My wife and I went to the postal office for a mailer and found a box of them with a clear note "for sale @ $2". Each mailer had a barcode and same listed price of $2.59. So its natural to think all mailers were on sale for $2. When checking out, it was scanned at $2.59. After I doubted about the price difference, the staff said only mailers without barcode were for sale at $2. Then I pointed out that all mailers had barcodes, she then changed her tone, saying other mailers should be scanned at $2. Then I randomly selected two mailers in the box and asked her to scan them. Both were scanned at $2.59. She then claimed that other customers must have moved the three mailers from somewhere else into the box, so I still had to pay $2.59. I was tired of her making things up to cover her ignorance and asked for the manager. The manager insisted I should pay $2.59 since I wrote on it. I was not happy to pay the extra 59c because they made customers confused about the price. The manager became very rude and arrogant, kept repeating that they had no fault in it but ours because we didnt ask staff for "correct" price. I was upset of her attitude, and called USPS 800 number for help. I wanted to speak to agent first but she thought I refused to pay and called the police. But the phone didnt go though and I decided to pay $2.59 to settle. However, she refused my payment and wanted us to be arrested since "she already gave us a chance". Finally, the police settled the issue with me paying the full price. I was extremely dissatisfied with the rude and arrogant attitude of the staff and manager. During the entire process, they didnt show any sincerity to work things out or provide solutions, but kept dodging responsibilities and forcing payment. In the end, they even wanted us to be arrested by the police. It is never a matter of 59c. What we are angry about is their lacking basic courtesy toward customers. Both of them were black 30s women who refused to provide their names.

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A

Anonymous User

The behind the desk staff at the Harrison Post Office are ignorant as to the requirements for passport renewal. My 20 year old son attempted to renew his passport issued when he was 14. They required not only his previous passport but also his birth certificate, his student ID then they asked me, his mother, for my drivers license. I protested. I just talked to the Federal Passport Office to find that I was indeed correct. He did not need a birth certificate. If his student ID was insufficient then I should have signed an "affidavit of identifying witness". I should not have submitted my NJ drivers license to them. To avoid further embarassment to my son I submitted but after talking to DC I regret that I gave in. I will file a complaint against the staff at the Harrison post office and I will re-visit the site to talk to the supervisor.

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FR

Frankie Bones

Every review on here was negative. Hey, have any of you ever been to another Post Office? Harrison is a nice little old styled Post Office and while it may be a little out of date, they have never lost any incoming and/or outgoing mail in the three years I been here. The only time the clerks are rude, is when you come in and dont have your S*** straight. If you go in as if you been to a post office before, you will be taken care of properly. Having a decent knowledge of the English language is going to help a lot.

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RA

Randy Askins

Another terrible experience at this post office. First experience I summed up to a learning experience, after I tried to explain how to process my request in two separate transactions, I was told "its okay" and I asked to do it my way. Now I still dont have my check and will never go back to this location because the staff is rude and inefficiently trained. Unnecessary aggravation from a public sector worker.

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SI

Singh Singh

I live in Harrison, so have to deal with them. The staff are like a walnut, hard on the outside and soft inside. If you need to deal with them, be nice to them, talk nicely, smile, listen patiently even if you disagree and keep putting your point across. If you act entitled, they sure feel they are more entitled than you are, and you wont get anywhere. my 2 cents

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RO

Robert Carlini

Worst post office by far, the staff that works there are completely rude and do not care about the customers. The ladies there in particular have the worst customer service skills that I have ever seen, the older man is alright. If you could avoid, I suggest you do because I have a bad experience every time I go there. 0/5

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LU

luis gio

I wish I could rate a zero but I cant. Whoever is in charge of this office should really get new customer service workers. Each and everyone of the ladies that work there are completely rude EVERY TIME I GO. AVOID THIS POST OFFICE. Go to Kearny!

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PI

pinkneenee pink

This is the worst place to live the post office is not reliable my package been out for delivery sense 9am it now five pm still have not receive my package yet I wish they stick with one mail person smdh

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KA

Kabir Modi

Wish I could give zero but had to give one . the service sucks. They are arrogant and dont wanna listen to you. They told me I made a mistake , yes I did going to them ........

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KE

Kelvin Shum

Rude and unknowledgeable staff. Forget about reporting international claims here, they will say they dont do it (when they actually do not know how).

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SA

Sandre Barredo

Su personal es serio pero muy eficiente. ...

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TA

Taeyoung Choi

Best post office around the area. Older guy behind the counter is so nice and very helpful. The only post office Ill go.

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HA

Hamed Khan

Bad service by all workers here.

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GI

Gina Robinson

The best window clerks.

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FR

Franco Torres

Nice fast

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MA

Mayur Agarkar

Bad staff

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