Cost Cutters

Address:	20991 NY-3, Watertown, NY 13601, USA
Phone:	+1 315-782-4304
Site:	signaturestyle.com
Rating:	3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 11AM–5PM

Location

Photos 21

Reviews 8

Ashley Charlebois

Cost Cutters in Watertown, New York, has LOST my business. I have tried to give them the benefit of the doubt, but every damn time, they screw up my hair, have rude hairdressers, or overcharge me. I go back because there are always new employees, due to the huge overturn. No more, though! And I will make sure others know my experience, too, so they will be wiser and will not go to Cost Cutters. A few weeks back, I went in to get my hair cut because it had been over a year since I had done so. Somehow, I walked out spending $90. That was NOT my intention. Though I guess for two washes, haircuts, styles, and three different waxes (at half price), it was not too bad. That was until the next day, when I realized that I had this funky V or A, depending on how you look at it, cut in the back of my hair and was overcharged $10. I do not live close to Cost Cutters, so I sent an email about the problem, detailing everything. Mainly I wanted the $10 fixed, since that is absolutely ridiculous to be overcharged that much when I already was spending a fortune in there. With email, I can keep documentation of everything that is said and well, it is easier than calling, at least for me. I get an email back and only one issue is addressed, which is my haircut. I will get over the messed up haircut, as my hair does grow fast and even now, it does not look as bad. However, the hairdresser was somewhat horrible. She barely spoke to me, cut my hair shorter than I wanted it, did not listen to the layers that I wanted... But, ultimately, I wanted the $10 fixed. It has been almost three weeks of contacting and I still do not have the $10 back. It is just the point of getting it back now, even if it is ridiculous to have to keep contacting them. I have been dealing with Rebecca A. through email and she is horrible and is not helpful at all. Sent a final email saying that I wanted the $10 and where she could send the check. Her emails are spaced out, barely make any sense, sometimes have chat speak in them, and sometimes are sent from her iPhone - unprofessional. I will be going to corp and reporting her and the actual store. NOBODY should ever go to Cost Cutters in Watertown, New York. They will overcharge you, destroy your hair, and waste your time.

Valeriah Griffin

I have a very busy during the week schedule and everywhere was either booked out when I was available or closed when I was available so I settled with Cost Cutters based on the decent reviews. I scheduled my appointment and they told me they were running behind, which was fine since I wasnt in a rush. Two of the women (1 of which I think was the manager) began arguing about who was going to cut my hair because apparently they had appointments in 30 mins and it "wasnt enough time." Mind you I had medium to long hair and it was my first time getting my hair cut off in YEARS! They settled for one of them to do it and I asked if she was in a rush because I heard their conversation and she looked at me crazy and said no. Anyways, she was rude and very unprofessional! All of them were. I showed her a picture of what I wanted which my hair looks nothing like but its decent. I will never go back. And will never recommend anyone here.

Karen B

went in to get a cut and ask about a color. was lied to about the amount of time it would take and the color all around. I had an hour to spend and it took 2 hours. I didnt even get the conditioning treatment which was part of the package because she stopped working on my hair twice to cut others hair. I got no discount for that either. Now we can talk about my color. it was supposed to be a few blue stripes. 3 days later my entire hair is blue except my bangs. My stripes have bled to my other hair. I was told that wouldnt happen. this is supposed to be a permanent color not temporary. the cut itself was cute. only good thing out of the whole deal and I spent over $100.00 there.

Anthony Datema

They dont take advanced appointments. Just call the day you want your hair cut and they will fit you in. They are very nice and do a great job for a great price.

Lindsey Oatman

Very rude stylists and wait time is too long, even if you have a scheduled appointment. The hair cut sucked too.

Hoodie Foodie

Great cut for the price. We had a $12.95 coupon.

Scott Mac

Good haircut. Nice people.

Shawn B McKinney jr

Love going there.