|Address:||2051 Shepherds Vineyard Dr, Apex, NC 27502, USA|
This Bright horizons puts on a lovely facade for parents, but cares absolutely nothing about the children or the staff. They constantly leave teachers out of ratio, blatantly tell teachers to lie to parents about how their kids get hurt, lies to parents about things that happen in the center, etc. The morale has completely declined. The teachers hate working there & are quitting by the dozen. Parents have told me personally that they chose to leave this center because of admin staff & the concern with teachers leaving. Its sad because this used to be a great center. A teacher was transferred to another center for allegedly verbally abusing children (the state was involved and this is public record) & another teacher is currently on leave after being accused of physically hitting a child, but will probably return because "there isnt enough evidence". Several parents were against Lauren Symonds becoming director & did everything they could to prevent it but it wasnt enough. Now shes barely on site & when she is, you can almost count on her boyfriend hanging around the center with her. The entire administrative staff are liars & manipulators & the regional director Lori Little isnt any better. Her only concern is protecting the reputation of the center, not the children or the staff. Id think twice before bringing my child here, despite how pleasant this center seems when initially touring.
We moved to Apex in 2007 and our 2 kids have been going to this center for 3 years. I can say a lot of wonderful things about the center (great curriculum, staff is wonderful, its peaceful center where the kids are comfortable and enjoy going every day- and bottom line, I never worry for one minute about my children while Im working) but what really sets this center apart is that the entire center is an extension of our family. We do not have family in town - whether it is problems with potty training or 4 year old tantrums that appear out of nowhere, the teachers and staff are a part of our daily routine of raising our kids. The center director (Kathy) has the biggest heart and genuinely loves all the families- and seeing Jennifer who works in the front is such a nice start to each day. Our children have done so well in their care and I cant say enough to thank them for all the extra effort they put into every school day.
We transitioned our girl from Bright Horizons in Raleigh and the switch was seamless. We really love this location. Great staff, engaging curriculum, good menu and facilities always seem to be updating. Making the drive from Holly Springs to Apex was absolutely worth it.