Outer Banks Computer Repair

2300 N Croatan Hwy, Kill Devil Hills, NC 27948, USA

Address:	2300 N Croatan Hwy, Kill Devil Hills, NC 27948, USA
Phone:	+1 252-256-7179
Site:	outerbankscomputerrepair.com
Rating:	4.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 11AM–3PM Closed

Location

Photos 20

Reviews 13

Camden Blizzard

I am thrilled that everyone else had such a great experience, but somehow I must have gone on all the wrong days, I suppose. We first arrived about a month ago after being rudely dealt with when we called asking for directions. My computers hinges were messed up and it was cracking my display. The first week communication was great, they contacted me every time a new part came up, updated me all the time. However, I had to listen to a lot of explaining and re-explaining of everything - as someone who knows a decent amount about computers, this was very degrading. Around a week in we decide to just get a new computer and swap harddrives. They call me on the 19th to let me know that a new part has popped up and they can fix the old one, I tell them to go ahead with the harddrive switch. And then nothing. I called when I returned from vacation on the 29th, we called at least 3 times after that, no response. I came in today with my mother, and we were both upset, but he just kept insisting he had called and even pulled his phone out as evidence. When I showed him my phone had gotten none of these calls, he didnt seem to care. He then argued with me when I told him I did not want Windows 10. In the end, he took some charges off our bill, but made himself seem like a saint for doing so when any decent business would have done it out of apology. Wouldnt stop talking about how busy they were and how awesome that was. Overall this entire experience was humiliating, and I will have no problem driving to Virginia to have my electronics looked at to avoid having to return here again.

Magnetizes

Disaster struck when both my laptop and desktop computers became infected with a bad virus. OBCR was able to save/retrieve all my files; disinfect both computers and upgrade to new virus scans. When I wanted a new computer Tim built me one with exactly what I wanted on it and it’s been awesome! As I live 50+ miles away, they do Remote Access which is very much appreciated and Tim is so knowledgeable and patient, explains things to me and answers all my questions plus their prices are very reasonable! I am extremely pleased with Outer Banks Computer Repair!!!!

Chris Burkhalter

While vacationing in Nags Head my oh-so-cute baby girl decided that she was ahh done with my corporate provided iPhone 6 Plus. When she was ahh done so was my screen, on the concrete near the pool... This business was both kind, courteous and responsive in my case. They quickly quoted and repaired my iPhone using quality parts which got me back to work (yes on vacation...) within an hour of my stopping in. As an Apple Certified Macintosh Technician, Id highly recommend this business to anyone needing quick and knowledgeable support!

Neil Pai

I was vacationing here and my wifes phone had shut off and we couldnt get it back on. I looked up repair stores in the area. These guys had the best reviews. They had given me a range of things that could be wrong. It turns out the charging port was dirty and needed to be cleaned. They cleaned it and made sure it held the charge. I went to pay and pick up the phone and they said there was no charge! These guys were extremely nice and most importantly honest. I will advocate for this business any day!

luther hooper

Ive never had a problem that Tim and the crew at OBCR could not fix be it a computer or smartphone issue. I had a water damage issue with my IPhone this week and took it there and they fixed and cleaned it in an hour saving me $200 plus dollars if I would have had to replace it. Their rates are MORE than reasonable and their knowledge on a problem or advice on purchasing a new product is unsurpassed. They will always be my and my familys go to place for any electronic repair.

Eric Bose

I was vacationing in kitty hawk dropped my IPhone 6s Plus and destroyed my screen. Looked these guys up and saw good reviews and I felt they were acturate after my experience. Dropped my phone off that morning and picked it up that afternoon ( they had quite a few phones to do) cost $168 for the new screen. my phone was super clean when it was returned and worked just as it did from the factory. If you have a cell phone problem while your in the OBX these folks are great.

Michelle Davies

Tim and the crew at Outer Banks Computer Repair have always been the most helpful and patient, answering all my endless questions, helping me to understand my computer and the issues thoroughly. He always tries to find me the best priced option, even if it means sending my computer elsewhere, and has been enthusiastic and helpful in the times when I want to try and fix my computer myself. Overall, good people doing good work! Highly recommended.

Andrea Picarello

I could not be more pleased with my experience in dealing with this company. The staff is kind, courteous, knowledgeable and very helpful. They took the time to listen to my product concerns and issues and delt with the problems in a timely and efficient manner. There was no up selling of unwanted or unneeded products. The atmosphere was comfortable yet professional. I highly recommend them to everyone. A huge thanks to the OBCR team!

kayla mason

These guys are so knowledgeable. They take time to explain in detail and make sure you understand what is going on with your stuff. Sometimes its hard to get in touch with them by phone, they are always busy, but they always stop what they are doing to help anyone who walks in. Personally Id rather have them working on my stuff anyways, but I can tell they do all they can to make their customers happy. I wouldnt go anywhere else.

Simmerer Agency

Tim and his team are fantastic! Excellent service and workmanship with a smile. I have used their services twice on separate vacations in the last 3 years and both times got stellar treatment. Only hold up was a part delivery delay out of their control. They simply shipped it to my office when it was ready. Thanks guys! I have a feeling I will be seeing you again on my next OBX vacation with some computers that tune ups.

John Towler

Friendly, fast service. Tim answered all my questions and used his expertise to help build a really top-notch PC for intense video/graphics work that cost a fraction of what I would have paid going through one of the "name brand" sellers. He stands behind his work and is local, so easy to get up with if I need him for anything. I highly recommend this business for anyone with computer issues.

Teuta Shabani Towler

My daughter broke the cover of my laptop and also damaged the hard drive. I took it to the Outer Banks Computer Repair and they fixed it, backed up all my data and I got it back within two days because they had to wait for a new part. They did a great job and I highly recommend them for any computer, laptop, tablet or smart phone repairs. Oh, and data recovery too.

Robby Amoruso

Awesome place went in there with some problems with my charging port not working too well. The guy was nice enough to clean it out for me and get it working perfect again for free no charge at all. They also answered some of my questions that I had about my phone as well Ill definitely recommend this place to anyone that needs help with their phones!