Address: | 2400 E Millbrook Rd, Raleigh, NC 27604, USA |
Phone: | +1 919-790-8900 |
Site: | thegardenonmillbrook.com |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Raven M
Our wedding was in September of 2015. We utilized The Garden on Millbrook Catering at the Grand Marquise Ballroom in Garner, NC. The food was delicious. Everyone loved it! However, we did have some issues with Garden on Millbrook that were frustrating to say the least. We purchased the Terrace Menu in August 2014 at the price stated at that time for 214 persons which was to include > Two Chilled Food Displays > One Baked Display > Two Hot Chafing Dishes > THREE Butler Hors dOuevre > Selection of Garden Sliders We only had 2 selections from the Hors dOuevre menu, which we were missing the spanakopita we selected for our menu. We also ran out of sliders which is a tough pill to swallow seeing as how there were not 214 guests present. There were empty chairs in the room that amounted to 3 full tables worth of persons who did not attend. To my understanding, portions were to be monitored by the Garden on Millbrook staff which we should not have run out of food. Especially since the amount of 214 were not in attendance. My last request was that drinks and selections from the Hors dOuevre choices be brought to the wedding party which did not occur properly. The bridal party received a small amount of Mac and cheese and chicken Apple purses which we had to share. We got nothing to drink. The groomsmen received nothing, seeing as how we had all been at the venue since 12:30, was very disheartening. And the groom who paid for the event was not able to partake in his own investment. Another tough pill to swallow is the service charge increase that we were not advised about until 5 days before the final payment was due. From 200 to 214 being a $2,000 difference was extremely unnecessary to say the least even after removing the linens and champagne for every guest. Our "estimate" should have been a little more accurate. The company increased the service charge and we were not notified until 5 days before the wedding when we received our final invoice. There were also other fees that were wrongly estimated that accumulated to an additional $2000 we were unaware of. Having to pay an extra $2,000 5 days before a wedding that had not been planned for is not a pleasant feeling. Overall service was decent. Most of the staff was very friendly and efficient. However, we did not receive our monies worth of food or service. The Garden On Millbrook was not very flexible as far as working with my wedding coordinator and understanding the separation of duties. She was paid to do her job, and the Garden was compensated to cater. Thats another story. Marc from The Garden on Millbrook is aware of everything included in this review. We were reimbursed for the missing appetizer. However, we do not feel like customer service was where it should have been for the investment made. If we could do it all over again, we would chose a caterer who was a little more honest with their pricing from the beginning.
MR
Mrm S
Their venue is beautiful and is a wonderful place for a wedding. My wedding was September 2015 and Marc was a pleasure to work with. The reason Im giving only 3 stars is because I feel I was taken when it came to the alcohol, I was supposed to have 140 guests so I did the alcohol by consumption, the venue is supposed to refund you the difference between what they held and what you actually drank. Well, at my reception I had whole empty tables and at the end of the night I was told that there was no way we drank up the amount of money they held. After 30 days and me trying to find out about a refund, I received a check in the mail and disappointed doesnt even begin to describe how I felt. BEWARE of doing the alcohol by consumption, who is really checking that? And who is really paying attention. Just thought I would put it out there
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Randy Bemont
Every parent wants the wedding of their daughter to be a magical memory. We found the magic at the Garden On Millbrook in Raleigh, NC. Our daughters wedding was perfect! The venue was exactly as we planned - purple lights, sparkling chandeliers, beautifully decorated tables, room for all our guests. The food and drink were excellent. The staff was professional, attentive to every detail, and very organized. A big shout out to Marc, the planner who worked with the bride, groom, and us to ensure a spectacular evening. Marc has a calm mannerism and made even the mother of the bride less anxious, ensuring every question was answered and every need was met. If you are looking for magic in your wedding or event, this is the place - Garden On Millbrook!
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Samantha Dockery
As a wedding planner, I have known and worked with Marc Dabagian at The Garden on Millbrook on several industry and private wedding events over the past 8 years. I can honestly say that Marcs fun and easy-going personality has been the same all these years. More importantly, his excellent and impeccable service has also been constant. I love when I get my couples to choose this venue for their reception! Samantha Dockery, Owner Bliss By Sam Wedding and Occasion Planners
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Paul White
Used the Garden for catering a nonprofit fundraising event with important donors. Shrimp & Grits, chicken florentine, roasted vegetables, cheesecake lollipops and much more. Guests complemented the good range of food. The staff was efficient and polite. Mark was a jack-of-all-trades with the couple of set-up changes that were required. Book the catering crew or the Garden itself for your event, and youll be happy.
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Martin Brossman
Wonderful space and quality food. I have been to several events here as a guest and speaker. First class service and food as well as plenty of room to park. It is easy to find off of Millbrook and I recommended it for both business and personal events. This is a true local owned business which means you help your local economy by using this location.
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Jessica Cooke
The Garden on Millbrook is such a wonderful space. It is absolutely beautiful inside and out. The food is impeccable and the service is flawless. I would recommend them for any wedding reception or event!
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Beverly Brookman
This was a perfect venue for my daughters wedding reception -- the staff, the cuisine, the facility, the grounds, and the ambience were wonderful. Exceeded our expectations!
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tim roslinski
We just recently had my daughters wedding at The Gardens and Marc did an excellent job!!!! Highly recommend The Gardens for your future venue!
MY
Mylin G
This venue is gorgeous! Recently attended a wedding here and was completely impressed. Staff was extremely friendly and food was delicious.
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CeeCee LYNN
This place is versatile for any kind of event with space to entertain both indoor or outdoor.
MR
MrGameBreaker 757
Such a beautiful place to have a beautiful wedding!! A+ to the staff for doing their thing!!
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Brian Jamieson, MD
Attended a wedding reception here. Food was good, plenty of room for dancing.
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Thomas Kelly
Huge room for partys. Excellent food and an outdoor gathering area.
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Brian Johnson
Cool little place for a party. Congrats to the newlyweds
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Teena Eisenberg
Amazingly beautiful venue, great food, wonderful staff!
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Megan Kirchner
amazing! food was so good and the service was great too
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janel k
Best food and best serives. Highly recommend!!!!!
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Dan Evans
Excellent venue to hold a wedding at!
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Sharon Jones
Very clean, well lit, good airflow.
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Barry Speigel
Very good food and service
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novella vines
Good place for a wedding.
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Walter Pittman
Great for wedding.
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Michael Jordan
Decent facility.
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Greg Stills
Nice,place!