Home Heating, Plumbing & A/C, Inc.

Address:	701 28th St S, Fargo, ND 58103, USA
Phone:	+1 701-280-3400
Site:	homehtg.com
Rating:	4.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 9

Reviews 7

Timothy Rand

I give the installers top ratings of Excellent in all categories: Cooperative, Cordial, and Courteous; Professional Appearance; Responsive to Questions and Concerns; and Respect for Customer Property. The Workmanship was also Excellent. It was well done, done on time, and tidy. This job was part of a whole-house remodeling project in a 105-year-old farmhouse. All of the old ductwork was removed and a new two-zone system was installed, including a propane furnace, electric plenum heater, and central air conditioner. The installers did an excellent job of efficiently placing the ducts, preserving ceiling heights, and getting the heat where it is needed. In any remodeling project there are always challenges that come up. The installers met every challenge and found ways of getting the job done right while preserving the look and functionality of the house. The workmanship was excellent. Every heat and return run was well planned and really became a work of art when the job was completed. The materials they used were all good quality, with many special fittings that were perfect for the job. They also coordinated well with the general contractor and other tradesmen. Overall, I’m very pleased with the work performed by Home Heating on this project. I would hire them again without hesitation based on this very favorable experience.

Amy Roehrich

We had work done in August of 2016 and couldnt be happier! I spoke to Heather in the office who made sure we were taken care of and that we received prompt service. She sent Brandon over to look as to why our air wasnt working. We had just built our house about two years prior so beings it was a new unit, we were kind of disappointed that we were already having problems. He took a look at the unit, ran a few tests and came back the next day. Since it had only been a few years, we were still under warranty for parts but not labor. As we know, labor is sometimes the most expensive part. After he determined what the issue was, I asked about the warranty and had mentioned that it was kind of a bummer because we were right outside of warranty but the unit is still so new. We really had only used the air unit for one summer. He went outside to grab some tools and to call the shop. When he returned, it was to my surprise that they were going to cover ALL costs and not make us pay. Not only did he fix our issue timely, but he also took customer service to a whole other level. Thank you Brandon for making sure that your customer was taken care of!

Jay Beutler

I am extremely impressed with the customer service I received from Matt and the Heating team at Home Heating, Plumbing & A/C. My wife and I had a home built a couple of years ago, and we are now in the process of finishing the rest of our basement. My wife and I are managing the project ourselves through subcontractors, and we needed some heat runs added and I had a lot of questions. Matt took the time to answer questions for me related to the project on several occasions and either answered when I called in or called me back within a half hour of leaving a message. He even gave insights into a low cost way to plan for a potential future fireplace so we dont have to tear apart our ceiling if we want to add a fireplace in the future. Matt was always very patient with my many questions and always made me feel like a valued customer even though this particular project was rather small. Matts team also also came in to add our returns within a week of calling and finished up the job in one afternoon, did a great job, and cleaned up their mess before leaving. Thanks Matt and Home Heating team!

Laura A

Home Heating did our HVAC on our new build so when it was time to finish our basement we called them for a quote. The quote came very quick which often isnt the case. Scheduling the job was easy and the guys showed up right on time. The whole basement was finished that day. We did have them come back and tape our seams (which I guess isnt required anymore) and they came right back out to do it. When the job was done it came in under the bid! We had a drywall crew accidentally rock over a return vent that we noticed and we were worried that the drywall crew might have covered up another one that we couldnt remember. We called Home Heating and one of the guys from our job called me back that afternoon and walked me through the whole basement and where all the vents they placed were located. He was even willing to come out to the house to check! Thats pretty awesome.

Carman Duerr

Our furnace wasnt kicking out any heat so we called the place that put it in which was Home Heating and Air. They came out as soon as they could later that day and worked on the furnace. Found out our furnace was older than we thought (Bryan Oas really knew a lot about his work) He assured us that it was better to fix it then replace even with its age. So were able to save some money that way. He was so polite and helped us learn more about the system we have and how to make them work together to help our energy costs go down. He got the job done in a timely manner and wore booties so our carpet wouldnt get dirty. He really did a great job, the bill part wasnt the best when we were done, but we had heat and a little more knowledge about heating and air! Thanks to Bryan Oas from the Home Heating dept in Fargo!

Dan McIntire

Bryan from Home Heating came to do a clean and service and check on problems with fan turning on at proper time. He was very professional and gladly answered all our questions. He went through the through all the connections to see if there were any problems and made a few wiring changes to see if that would solve the problem. 2 of the 3 fusible links were bad and were replaced. He determined the problems may have been caused by the thermostat and recommended replacing it if I felt comfortable to do it on my own or he would be glad to do it but did let me know that it obviously would be a fair bit more expensive to have it done professionally. I appreciated that he would not try to push that it needed to be done by him for a price, if he thought it could be handled by the homeowner in most cases.

Neal Larson

I liked the prompt service from the time I called to schedule until I had an appointment was less than 3 hours. While I needed to have two separate service times (one for the furnace and one for the fireplace), I appreciated the quick scheduling. Both of the service guys were knowledgeable, respectful and made sure that everything was cleaned up and I working order before they left. The only negative comment I would make is that the service technician said someone from the office would call regarding details of the furnace replacement scheduled the following Monday (this was Thursday) and I did not receive a call so needed to call them late Friday afternoon and got everything resolved.