Address: | 2803 Justin Rd, Flower Mound, TX 75028, USA |
Phone: | +1 972-539-1180 |
Site: | absoluteplumbingonline.com |
Rating: | 4.4 |
DE
Detroit City
Never again... I should have learned when they flooded my bathroom fixing the toilet. I purchased a $450 faucet for my pedestal sink in the same bathroom. Absolute Plumbing charged me $253 to install the faucet. When the lines were installed they were not run properly to keep them fully extended and one started to kink taking the cold water down to a trickle. Absolute Plumbing returned to locate the kink in the line, run it where it should have been originally (this entire process arrival to them leaving took 20 minutes), no bad parts, just a bad install. They were nice enough to charge me $145 to fix their bad installation. I called their office to let them know that I wasnt happy with being charged (oh, and their hourly rate has gone up to $110/hour and that is for 20 minutes or 5 minutes of their time) and they said they would have the "main guy" who is Michael LeClair call me. Mr. LeClair did indeed call, pretended he knew nothing about why I had called and after I explained the situation again told me that "The line being kinked and causing the problem was entirely speculation on my part." Really? I guess you arent supposed to repeat what the plumber onsite tells you. So, Absolutely Done with these people. Bad enough that I now have a $850 faucet but I dont need some guy being condescending simply because he doesnt like what he is hearing.
JL
jlocastro
We have used absolute twice in the past and were very satisfied with our experience. Very professional service once they arrived onsite, even though pricing is higher than other similar companies. However, we had a new water leak in our house the day after Christmas so we called to request service because the water leak requires immediate assistance from a plumber. The lady that answered the phone was very rude and short to my wife and indicated it would be four more days before she could send a plumber. We decided to take our business elsewhere on this call and all future plumber calls.
AB
Abbi Manson
Absolute plumbing was the only plumber that called us back. (I called 3 plumbers in the area, one plumber I even left multiple messages for). I called after hours and left a message and they called the next morning. She provided an estimate $ for the work I needed. The two young men that came showed up right on time, were very professional and courteous. And they were super quick! Only here for 30 minutes. The price was very reasonable and was within the quoted range (on the lower end). We had our garden hose replaced and a sink drain unclogged. I will definitely call them again!
RA
Randy Allen
Swapped a value for our fridge ice maker, but in doing so they knocked a hole in our guest bathroom sheet rock which had just been painted. We got the sheet rock repaired, and to cover us for this expense. They fixed a leaky facet in the front yard. Now less they a 9 months later the facet ruptured and to find out they only warranty their work for 45 days? DO NOT RECOMMEND.
A
Anonymous User
I was scared to call a plumber because Ive had bad experiences in the past but my AC person advised me that my condensor drain backing up required a plumber. Michael came in a took a quick look, was able to diagnose the problem and reassure me that nothing big needed to be done. VERY helpful and knowledgeable. I will use them again in the future and highly recommend!
LI
Lisa Rutledge
Absolute Plumbing was highly recommended and I have not been disappointed. They have been immediately responsive, explained every detail, every expense listed, and completed each job quickly and priced very fair and reasonable. I manage a large estate and we often have needs. I love being able to book online and pick a time slot to my needs. I would highly recommend!
CA
Caleb Jacobs
Scott and JJ were very professional, friendly, and cautious in fixing the issue I called them out for. We just moved to Flower Mound last year, and I am happy and relieved to know that we have a trustworthy plumber now. Deborah on the phones is also extremely friendly! I highly recommend this plumbing company.
A
Anonymous User
First time Ive used Absolute Plumbing and Im glad I did. Bryan was a true professional and fixed my problem in short order. Since it was my first time, I received a 10% discount to boot. I already have plans to use Absolute again in the near future, and intend to ask for Bryan. May 31st, 2011.
A
Anonymous User
They were very good. They came on time, repaired the problem in a satisfactory and timely manner. Brian, the repairman was very nice, courteous and effecient. I would use them again. All in all a very pleasant experience that instills confiedence.
A
Anonymous User
This is the third time that I have utilized Absolute Plumbing of Flower Mound. Their service is exceptional. All of their service technicians are very professional and dependable. Great service received on 10/18/10 at the Casey residence.
MA
Marie Devlin
I called several plumbers in the area and was glad I found them. They have replaced a few of our water heaters and done some repair work on leaky faucets. They do a great job!! And dont over charge for their work. I highly recommend tehm.
A
Anonymous User
I am thrilled as well! Bryan was on time and professional. He diagnosed and fixed our sink issues within 30 minutes. He took time to explain the problem and we got a 10% discount as well! I will definitely use this company again.
JA
Jaime McDaniel
I have used Absolute several times and the last was replacing my Hot Water Tank. They were on time, very efficient, and the price was very reasonable. I will use them again and recommend them anytime!.
CO
Cody Farris Patricia Trapnell
Fast and easy to work with. Im a realtor and called them to check a property I was selling. The owner of the company came out personally to inspect the issue. Very happy with their service!
A
Anonymous User
I am thrilled with these folks!!! They put in a water heater and the execution from the initial phone call to the city inspection was flawless!!! I would definitely use them again!
A
Anonymous User
So refreshing to meet a dependable, trustworthy, skilled plumber who didnt overcharge me. Arrived on time. Professional work. Done in less than an hour. I highly recommend Absolute!
SE
Sehul Viras
Great service and upfront prices. I was happy with the job they to fit bidet seats and fix a leaking toilet. Highly recommended.
A
Anonymous User
Quick and personable response and didnt try to make the job bigger than it was. Will use this company again! Highly Recommend.
RO
Robert Small
Have used them on multiple occasions and plumbers are very professional and do quality workmanship. Very happy with service.
JI
Jim Pagan
Wonderful experience. Bryan was knowledgeable and professional. Will can again if needed without hesitation. Thanks Bryan.
JU
Judy Moseman
They came out the same day I called for help and did a great job.
AN
Andrea Tranchida
$225 to replace a garden faucet. 5minutes job. Never ever more.
RO
Robert Nguyen
Did what they said and the quote was right on.